Review of Raglan Road Irish Pub

If you're like me, when you see the Disney cast member looking name tag, you relax thinking that Disney does an amazing job with gluten free and other food allergies. No matter what the name tag looks like Raglan Road is not owned or run by Disney. They are owned and operated by owned and operated by Great Irish Pubs Florida, Inc., the Irish-owned company that previously created Nine Fine Irishmen at the New York-New York Hotel & Casino in Las Vegas. Now let's talked about share filters... Raglan Road (Cooke's of Dublin shares the same kitchen) has "gluten free" fish and chips. I've eaten at both locations. The last time I ate at Raglan Road the server made it very clear that the fryer shares a filtering system with gluten containing fryers. That concerned me and got me digging into how this works. For an installed type of filtration system there is a filter box that all connected fryers use. One fryer filters itself and then the system moves to the next fryer and so on. There is a certain amount of oil and filtered matter that remains in the tray, so the oil is continually co-mingled. It's possible that the filter is so fine that it filters out gluten. But, who knows if this is really the case. I asked the management if they test for gluten and was told "No we have not tested and we do not plan to. As stated below we cannot be 100% guaranteed that we are gluten free, and we do not claim to be gluten free restaurant" This may explain the variety of experiences detailed in reviews here. At another point I was told "All I can do it make you aware of the risk and hopefully you can decide if we are the right choice for you." I understand there's always a risk eating at an establishment that serves gluten containing items. There's a difference between "there's a risk" and systems being setup to potentially cross contaminate food, automatically on a schedule. If you're happy with gluten reduced fish and chips or maybe gluten free-ish fish and chips, this may be the place for you. Unfortunately, I don't believe this is a celiac safe restaurant. The fish and chips are cooked in oil that is regularly co-mingled with gluten containing items. Without testing who knows what the end result is and, from reviews, people are getting sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor