RAMEN-SAN

DO NOT ORDER FROM RAMEN SAN ONLINE. They swapped out my GF ramen noodles for the glutened ones without telling me (after I included a note in the online order stating I had celiac.)

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The waitress was very knowledgeable on gluten free options and asked me if contact with gluten was alright or not. The ramen isn’t marked GF on the menu but they have GF noodles available!! 04/29/2023

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Waitress was very knowledgeable about GF options. They were limited. Had the GF noodles and grilled chicken (it does share a grill other proteins but didn’t get sick).

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Their menu has drastically changed and the only gluten-free protein is tofu and there are only three options for Ramen but they have to take away many parts of it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The server immediately asked if there were any food allergies and was very knowledgeable about what I could and couldn’t eat. I got the brisket ramen (limited time item) and it was excellent! Seemed like most ramens could be made gluten free with GF noodles and substitutions

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

TLDR: they DO offer GF noodles and their ramen is delicious but MAKE SURE TO SPECIFICALLY REQUEST THEM!!!

I dined here and ordered the only ramen marked on the menu with a “GF” symbol, assuming that it would be served gluten free as-is. I was horribly incorrect, and I ate two servings of the noodles and got very sick later that night. It was not made apparent to me that it was necessary to substitute for their gluten free noodles, even though I did inform a server of my allergy. Throughout the night we had a number of different servers, so the person who took my order may not have been the person I informed of my allergy. I have never been to a restaurant that labeled a dish as gluten free on the menu when it was not in fact served gluten free, so I later contacted the restaurant via email about clarifying this and requested a response (and a refund…) but was ignored.

The menu also did not specify that the default noodles contained wheat or that there was an alternate gluten free noodle available at all. Instead, the fate of your allergy rests in the memory/due diligence of a single waiter, which of course can be fallible at times.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Great tofu noodles with veggie broth! Part of lettuce entertain you group which is GF friendly.

Celiac friendly?

Yes

Ramen restaurant. Lunch or dinner portions. You can get gluten free noodles, rice, or napa cabbage in your ramen instead of the regular noodles.