They do have gluten free food. What they do not have, is respect for customer time. Over 2 hrs for delayed meals. Waitress sucked horribly and we were left waiting and waiting. This shit hole is off our list.
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Average
Do not order the gluten-free pancakes. When I went I asked the waitress for the gluten-free pancakes, as showed on the menu. The waitress told me the Randolph Diner is very safe with gluten-free items so I felt comfortable ordering. Upon receiving my meal, my pancakes look the same as my boyfriend’s (who ordered regular pancakes). I asked the waitress again if they were gluten-free, and she reassured me they were. It became very evident after they were not, as I was very sick for many hours. When my sister called the restaurant to make them aware of the situation on my behalf (since I was too ill to call), the manager adamantly denied they could’ve been the cause of this (this was my breakfast/only meal I had had at that point). She wanted to bring awareness - fortunately, I will not go to anaphylactic shock, but others may so she wanted to make sure the restaurant was aware of safety guidelines and the disconnect between what was told and what the food that was served. Management was not accepting of the fact that there might’ve been a mistake. I’d caution any gluten sensitive or celiac from eating here especially if you were interested in the pancakes. As you can see from the comments below mine, there is a reoccurring theme that the pancakes are not safe for the gluten-free community. I was disappointed in how the situation was handled and overall disconnect between the restaurant.
— Not at all
— Not Much/None
— Poor
In all honesty we would steer clear away from this place. the phrase "couldnt care less about anything" is their business moto. Regardless of what happens, they do nothing to fix problems, just create more. They love to blame the owners or management and vice versa. You complain, nothing gets done, 20 minutes later it happens again. They are too busy playing their little blame games that they truly dont care about the customer. There's hardly anyone in the place, oh they blame the owners for hiring too many people. Order something and you'll see your order with things on it that you didnt order and surcharge $1.50 for this $1.50 for that. Check your bill before you leave and make sure they arent charging you for the ice and the straw for your drink! You complain about something thats legitimate and the next time you walk in, they will just ignore you even though your the one thats paying their bills. They will turn on you on a dime, and the more your a regular in the place, the more you get treated like crap! Dont high five anyone there, thinking your their friend because they are only working you for the money, especially at the bar. You'll sit there right in front of the bartender and they are doing nothing, you say one word to put your order in, then they are off to another customer taking their order, then another, then they are sampling drinks made from another bartender and bsing, then they leave the bar and take someone elses order. The whole time your the first one and 20 minutes later your food still isnt in. They dont even have any common sense no wonder they work there! They sit there with their head between their legs thinking that they the best around, and yet 90% of the time the place is empty. Go down the street, and Mr Crab's is packed! Your the customer and you have the right to have a good time and enjoy yourself. There's no reason whatsoever, that people that get paid by you, cant do a simple job that a 16 year old does over the summer to make some extra money! This place, you wonder if they ever graduated high school!
— Not at all
— Not Much/None
— Poor
I ordered pancakes that were supposed to be gluten-free they were not I was sick all day after that
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
The regular food is good but not gluten free friendly! I got the gluten free pancakes and was sick within the hour!!! Stay away from the gluten free pancakes!
No
My daughter had the gluten free pancakes and 30 min later was vomiting. Stay away!!!
No
This restaurant offers GF pancakes. No other GF products. The manager was very rude.
No