I got super sick and they have crumbs in the seats and if you sit in a booth attached to a wall there are crumbs imbedded in between the table and the wall
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
I have eaten here a few times and gotten very sick from it. The fryer is often contaminated and somehow even salad gets contaminated somehow at this restaurant. I just avoid it now.
No
Albany RR has a dedicated fryer. We always call in advance to ensure it’s working. That’s been a problem in the past. We typically get a burger without the bun but they do offer a gf bun. I thought it was dry and crumbly the only time I did get it. Not my favorite place to eat gf but my hubby loves the endless fries so we go 1-2 time a year just for that.
Yes
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
Always good gluten free food. We eat here at least once a month and 3/4 of us are Celiac. We order out and dine in and have always had great results. I so always remind them which menu items need to be gf at the end of our order as a recap. Sometimes takes a while to get food during dine in, but it is a super busy, super popular chain... The customer service is sometimes off, and they can't seem to agree on how to best present their gluten free menu. Used to print it, then was on an online order machine thing, then on a tablet, now I'm told I have to pull it up on my phone myself... The inconsistentcy is annoying, but the fries and lettuce wrapped CA chicken burger make up for it. My son loves the gf bun on his hamburgers.
Yes
Food tasted good. Drinks were good. NOT celiac friendly. I got very sick twice from eating here.
No
I went here and felt prepared because I called ahead of time and asked about their GF options and how they reduce CC. I also looked at the menu online beforehand and chose a few things to ask about. My server was super nice about everything.. unfortunately when I got my food there was cheese on it (I'm also dairy free). I did have a reaction (probably cross contamination to gluten) - not the worst I've ever had but I don't think I'll go back to Red Robin.
Yes
I have Celiac and was very clear about it to the waiter. He assured me they had a dedicated fryer for fries and that they had gluten free buns as well. I ordered the chili chili burger and fries and was SOOOO sick afterwards. DO NOT Eat there if you are Celiac, they do not have something right and are advertising gluten free when it obviously IS NOT!!
No
For those with gluten sensitivity or intolerance, this restaurant would probably be fine. However, for those that have celiac-don't be fooled! They advertise as gluten free but have no accommodations for cross contamination. The staff was not very knowledgeable, and although they assured me they would cook my meal on tinfoil to prevent contamination, I was very sick afterwards.
No
Ordered a salad and made very clear I had an allergy and was not a life style choice. I had a fried onion straw hiding in my salad that I found after I had started eating. Told our waiter and his response was "My bad". And I had to tell him I wouldn't be paying for it, he didn't even offer to take it off our bill. We also wrote an email complaint and never heard anything back.
No
Super helpful. They will give you an iPad with allergy lists and you can click on gluten or wheat and they will give you all the options. You can not have their yummy fry seasoning but you can have lots of their condiments from ranch to chipotle sauce. No campfire if you love it like me but I appreciated all the patience they had with my questions
I was their a few days ago. They are not Gluten free. They have no gluten free menu's. And the waitresses where very Un- knowledgeable. The only thing they have gluten free is buns. So I don't know how they can say they are gluten free, One thing is not a menu, and does not fall under the category of gluten free. I was very disappointed. And we sat their for almost an Hour before our waitress came to take our order. Was not impressed at all.
No
Aside from Salem Red robin is our go to! We have had mistakes but the mgr is always accommodating. Aside from mistakes we have continued to have great experiences at this Resturant!
I have Celiac and I eat out couple times every month and although Red Robin has not been perfect in their orders they have made some mistakes, but they have always given me the next meal for free and is never ever messed up with gluten. I believe I've gotten gluten from every single other so-called gluten free restaurant in town Red Robin is Probably the safest place in town
Yes
The server, Austin, was completely knowledgable about what products this restaurant has that are specifically gluten-free, and gave me alternate options such as sliced avocado instead of guacamole. The GF bun was delicious. They do have a dedicated GF fryer but I'm unsure if their fries are really GF so opted for steamed broccoli. Haven't had such a delicious burger in years, Red Robin will be my new go-to!
Yes
Yes
My experience was wonderful! They gave me a GF menu, I asked about the burger bun and they had them. I so enjoyed being human and eating a cheeseburger and fries and not having my stomach revolt within 20 minutes. Great waiters/ waitress. Wish there were more stars! I will go there again when I travel to Albany. Thanks to all the staff!
They now offer a GF bun, but it reminds me of an English muffin. Not the greatest, but it will do. Staff is great and will even ask if you would like GF fries.
Best gluten free experience ever. Dedicated kitchen. Brent, the GM, goes out of his way to provide a great gluten free experience, as does TeeJ. They have a dedicated g-free kitchen including fryer, and serve the g-free burgers in a yellow basket (instead of red) so they are sure they serve them correctly.
They will soon be able to provide gluten free buns, but until they do, you are welcome to bring in your favorite g-free bun in it's original package and they will use it for your burger. Although they currently provide only "Redbridge" (Gross), they will soon be providing better options for g-free beer, such as Bard's or New Planet Off Grid IPA.
Take it from one who travels a lot, this is the best Red Robin in the chain.
you could atleast laminate your menu. It had food spilt on it and your waitress had NO clue what i was talking about when i asked for the gluten free menu. i walked out.
Most their waiters know about gluten free. Great food!
Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)
— Somewhat
— Some
— Excellent
Always a trusted option when looking to eat out
My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.
— Somewhat
— Not Much
— Excellent
Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.
— Very
— Some
— Excellent
The staff was very good about the cross contamination and even brought my food out separate.
— Very
— Most/All
— Excellent