Red Robin

I have been to many Red Robins and have never had an issue with order specifications until today… I ordered a burger that needed fried jalapeños omitted and I also surprisingly had to confirm that I needed fries in a separate fryer, after I added that I needed GF for allergy (I’m used to being asked “preference or allergy” so the omission of that question made me suspicious of the server’s knowledge).

When I got the burger, the bun appeared to be the GF one they use, but on the burger were the breaded and fried jalepeno coins. Fortunately they left the burger on the table while they made a new one. (Otherwise I would have been nervous they just removed the jalapeños.) I had them bring me new fries also. Hopefully I won’t feel sick later :(

Oh, and when our bill arrived, my burger was on their twice because of the remake. Fortunately we were paying attention and pointed it out to our server, and after some waiting she finally fixed it.

If going- make sure to check everything carefully: food, order specs, receipt!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The server wasn’t sure what gluten was, but told the manager (without me asking him to) that I have celiac disease after I ordered my food. The manager came to the table and ensured that he would be in the kitchen making sure the food was safe and explained that they have a process for when people have allergies and intolerances. I was impressed!

Celiac friendly?

Yes

Tawny our server was knowledgeable of celiac and Thomas the Manager made an extra effort to set our minds at ease, and even explained to us the fryer set up. My daughter had the bacon cheeseburger and fries with no reaction.

Celiac friendly?

Yes

Hit or miss. I’ve found it’s better to go when it’s not peak times. I’ve been given a basket of fries with a piece of chick strip in it and also had my plate with a gluten free bun and “allergen fries” come out with what looked to be the breading from an onion ring on the plate. I don’t think the servers at this location care. The one in Jones Valley is better.

Celiac friendly?

No

Dedicated fryer for gluten free fries - love them!

Glad they changed things so I can have a burger and fries!

Food is delicious and I have never been sick or contaminated by Red Robbin. However, the staff and management is horrible. You are lucky if your waiter/waitress comes to check on you; and usually it's not because they aren't working. Poor management leads to poor service.

Celiac friendly?

Yes

We have had multiple good experiences with this Red Robin.

Their hamburgers are half the size if the one in Plainfield IN. Patties look look they were bought preformed and cheap.

Celiac friendly?

Yes

Celiac friendly?

Yes

My son loves the g-free burger with a bun!! Knowledgeable management too!

Not a ton of food if you are allergic to even the cross contamination of wheat products but I was given a printed menu of gluten free foods. Their gluten-free bun was really good!

Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always a trusted option when looking to eat out

My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

The staff was very good about the cross contamination and even brought my food out separate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent