Red Robin

Always careful and knowledgeable. Eat here weekly and never have an issue- very sensitive.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

We have been going to Red Robin for quite some time and they have always done a good job keeping food safe for my daughter who has celiacs. As long as you notify your server of the food allergy they will ensure the kitchen handles the food properly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

No longer gluten free

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I posted the review below yesterday I have since heard back from Red Robin and was given a gift card and was apologized to I don’t imagine they will be making that mistake any time soon.

I went to Red Robin last night and for the love of god if you have celiac disease do not go there!!! I ordered French fried and a plain cheese burger and said many time that I have celiac and and am gluten free and that the burger must have a gluten free bun and that I can’t have any cross contamination. I was reassured many times by the staff that “of course it’s gluten free” and “we completely understand” so I believed them like a normal human. I ate about have my burger until I realized that my bun was weird it wasn’t the Sponge like memory foam fake burger bun that they always give me this was a skinny bun that tasted so good and had amazing texture. It was not gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Offers online ordering
• Offers outdoor seating

My sister works here and I’ve gotten burgers a few times and I haven’t gotten sick. I usually don’t ever eat out so when I do it’s always extremely anxiety provoking. My sister always puts severe allergy on my ticket multiple times. My sisters name is Krystina and she 100% understands celiac if you want to ask for her to be safe.

Celiac friendly?

Yes

My son has had reactions twice after eating there.

I am celiac and last night we were waiting a while for our food and the waitress came over. Said to me “they had to remake my burger because they put a regular bun on it and had to remake it.” I told her a year and a half ago I had the same server she was excellent, spotted it right away both times. They had to remake my salad three times because they put bread on and took it off and there were crumbs on my plate. This time they put a regular bun on instead of the gluten-free bun and had to remake it. I ate the remade burger and thank God I took my gluten ease pills. I asked for the manager and the manager didn't care he said “that there is a purple symbol for allergies” and I told him “that there's many allergies out there and I'm celiac and I could've been hospitalized for a week if I had gluten.” And he didn't even comp for the meal and basically didn't care I was very upset and I started crying I am never eating here ever again. They need to be properly trained for allergies.

Celiac friendly?

No

I’ve gotten the gf burger and fries a number of times and only had one incident. When you wait for take out in your car(they bring it out to you) they give you a cup of fries while waiting. Once (out of 6 or 8 times doing this) the oerson who came to the car handed me the extra fries, then when I reminded her that I had a gluten free order, she took the cup of fries back. Apparently she had just grabbed a cup of fries and they weren’t from the dedicated fryer. Aside from that one mix up I haven’t had a problem. The gluten free items are limited, though.

They have a digital tool to navigate and filter the menu. So nice to have a place to go to when I am in the area. They have a dedicated fryer.

Celiac friendly?

Yes

They have always gone out of their way for us. They seem to be knowledgeable and we have never gotten sick after eating at Red Robin. Always feel safe eating there.

Celiac friendly?

Yes

Celiac friendly?

Yes

Our favorite place to take our 8 yr old with celiac. He loves the gf bun there, and that he can have the fries. He can order confidently and get a normal kid-friendly meal.

Celiac friendly?

Yes

We love all Red Robins and have NEVER gotten sick. You do need to use their app to determine what's gluten free but their website is great for all kinds of allergies. Almost every time we've been asked if we need separate fries and although they take longer, they're never cross contaminated. It's a go-to for us.

My boyfriend and I come here all the time. It's his favorite and it's the only place I can have a good burger around here. However there have been several times where I specifically order a gluten free bun and state that I have celiac, and they still bring out my burger with a regular, clearly glutenous bun. One time I had to say something and all my waiter did was bring me a new bun. Lucky I don't really have an issue with cross contamination and that I'm not confrontational cause if my mom were with me she would've ripped him a new one lol. But the latest time, our waitress caught it right away and confessed it was her mistake and was very apologetic and she brought me a whole new burger. No problem. The bf found a sheet of wax paper in his burger have way through eating it though. But they brought him a new one too and comped our whole bill. Overall their food is still delicious just watch out for wax paper and glutenous buns lol

Celiac friendly?

Yes

There is no specific menu, it's all online, then you fill I'm what you need to avoid and it gives you the options. There's gf options, bread, different fry fryer. Thought it was good, had a chicken bruschetta sandwich and fries. Unfortunately my stomach starting turning and I got sick about 20 minutes after eating 😑

Celiac friendly?

Yes

Celiac friendly?

Yes

Love the fries and the lettuce buns that are made available for burgers!

very allergy friendly

I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Had a gluten free bun cheeseburger and they have the option to make your steak fries gluten free, it was so good!! Will definitely eat there again.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have really good gluten-free buns and they make everything in a separate area I've only had one issue where someone gave me fries that were cooked near gluten but i could easily tell because they dont put seasoning on their gf fries (but you can put some on yourself still) and they usually have purple sticks in the gf burger but they might have stopped doing that

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Offers online ordering

Staff seems very confused about gluten free fries. Used to have to order them without ‘seasoning’, but last visit I was told that ALL of the fries are now gluten free, even with seasoning. The confusion seems limited to this location. Even the manager wasn’t all that reassuring. If you’re celiac, beware...

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Only got fries but they were good with no noticeable gluten reaction and server was very nice. They announced gf fries with pick and bottomless so again with new basket.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average