Red Robin

4.0 stars 4.0 out of 5 5 ratings

101 W Main St, Newark, DE 19702

(302) 455-9000
  • User profile picture thumbnail
    1 ratingSeptember 04, 2016

    I think our visit to this Red Robin was doomed from the start. We asked for a gluten free menu (we have gotten them from other locations) and they told us they no longer carry them to look it up on our phone. Gf menu was difficult to find from a phone. When ordering we talked to the server told him the order was gluten free he seemed knowledgable giving recommendations on which burgers would be gluten free and ordered a gf bun. Also questioned about the fries being prepared gf as each location is different and the server indicated yes but with no seasoning. Fast forward to the meal coming out and the burger came on a regular bun. Talked to the server and sent it back to be made again (not just switch out the bun). Meal came out a second time and appeared to be gf. Well apparently either the fries were not gf as suggested or they cross contaminated the burger because ended up sick.

  • User profile picture thumbnail
    5 ratingFebruary 25, 2016

    Amazing GF burgers and fries I will definitely be going back.

  • User profile picture thumbnail
    5 ratingApril 11, 2015

    We've been here many times and have never had an issue with the unseasoned fries or the GF buns. The food is great and the service is awesome at this Red Robin. I've been to many in the chain without issue and I have an extreme sensitivity so this is important to me. This has to be my favorite location though.

  • User profile picture thumbnail
    5 ratingMay 10, 2014

    Burgers are great - I order them lettuce wrapped (I haven't tried the gluten free bun). Steak fries are gf just ask for no seasoning.

  • User profile picture thumbnail
    5 ratingMarch 24, 2017

    9301 Tampa Ave #128, Northridge, CA 91324

    Great food and great service. They have a great deal of choices (including gluten free buns) and prepare gluten free items in a separate area and have a dedicated fryer.

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    5 ratingMarch 23, 2017

    701 E. Harmony Rd., Ft. Collins, CO 80525

    Best bacon cheese burger ever. Fries are fried in a separate fryer too!

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    5 ratingMarch 22, 2017

    610 Middletown Boulevard, Langhorne, PA 19047

    Really good food! Great staff that know about allergies and cross contamination one of the few places I feel very safe going to!!

  • User profile picture thumbnail
    5 ratingMarch 22, 2017

    247 Forum Drive, Columbia, SC 29229

    Amazing gluten free bun. It's light and soft with none of the denseness or crumbling found in most GF buns. I was doubtful it was actually GF until I compared it to my husband's and realized it was different. Fries are safe too. It's really a treat to be able to safely eat a real burger with a bun and fries!

  • User profile picture thumbnail
    5 ratingMarch 21, 2017

    2390 148th Ave. N.E., Redmond, WA 98052

    The allergen menu on their website it quite thorough, and easy to use. They even have a dedicated fryer for GF fries and sweet potato fries. I eat here often and rarely have an issue.

  • User profile picture thumbnail
    5 ratingMarch 21, 2017

    7708 W. Long Dr., Littleton, CO 80123

    My husband has celiac and I have an autoimmune diseases requiring me to be gf. Red Robin is a favorite of ours. Almost every server has been well educated and took our gf requirements seriously and we have appreciated it! Love that we can have their seasoning now that it's gf!

  • User profile picture thumbnail
    5 ratingMarch 20, 2017

    6419 West Newberry Road, Gainesville, Florida 32605

    I eat here almost weekly. There are a lot of options and the fries are safe and bottomless. I usually get the French dip (minus onions for gf) on the gluten free bun. Lettuce wrap isn't bad for sandwiches either. Just let your server know it's an allergy.

  • User profile picture thumbnail
    4 ratingMarch 19, 2017

    625 SW Powerhouse Drive, Bend, OR 97702

    Dedicated fryer and GF buns! The food is just ok, but it is nice to be able to grab a greasy burger and fries like everyone else.

  • User profile picture thumbnail
    5 ratingMarch 18, 2017

    6522 Monona Drive, Monona, WI 53716

    Sweet potato fries 🍟 cooked in a dedicated fryer!!! Best burger 🍔 we've had in awhile!!!!

  • User profile picture thumbnail
    5 ratingMarch 18, 2017

    3415 Toringdon Way, Charlotte, NC 28277

    Separate fryer for gf fries. Lots of gf options. Even gf buns. Manager served my meal with allergy tag. Delicious burger on a lettuce wrap. Celiac friendly.

  • User profile picture thumbnail
    3 ratingMarch 18, 2017

    32051 Gratiot Ave., Roseville, MI 48066

    It's ok. But beware some waitresses do not ring them in as gluten free fries and I've gotten the regular ones plenty of times even tho I've told them

  • User profile picture thumbnail
    1 ratingMarch 17, 2017

    1090 Gramsie Road, Shoreview, MN 55126

    I'm sad to say I've gotten sick every time I ate here. I didn't notice it was this place for awhile until I started getting healthier and was able to connect the dots. I'm very disappointed cause I love their food.

  • User profile picture thumbnail
    5 ratingMarch 16, 2017

    12007 Harbor Blvd., Garden Grove, CA 92840

    Takeout chicken sandwich with bacon and avocado on gluten free bun was delicious. Love the option to order online.

  • User profile picture thumbnail
    5 ratingMarch 13, 2017

    21214-20 Pioneer Plaza Dr, Watertown, NY 13601

    A good place to go when traveling.

  • User profile picture thumbnail
    4 ratingMarch 12, 2017

    799 W 146th Avenue, Westminster, CO 80020

    Cheeseburger was amazing and loved that I was able to have French fries

  • User profile picture thumbnail
    5 ratingMarch 12, 2017

    302 Indian Lake Blvd, Hendersonville, TN 37075

    plates a little bit small for the price. Super organised for anyone with any kind of intolerance. they brought me an iPad with the menu to choose what can I eat and many different choises. Super gluten free friendly

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    5 ratingMarch 11, 2017

    15780 Hall Rd., Clinton Township, MI 48038

    We have never had a problem here and the food is always delicious!

  • User profile picture thumbnail
    5 ratingMarch 11, 2017

    250 Crossroads Mall, Route 611, Bartonsville, PA 18321

    My waitress was Erika she was great! I ordered the bacon cheeseburger got a gf bun (which was so delicious) got gf fries tastes great. They have a separate fryer. They are very aware of cross contamination. Got more fries & we got gf fries for the table.

  • User profile picture thumbnail
    5 ratingMarch 11, 2017

    23318 Mercantile Pkwy, Katy, TX 77449

    Excellent GF options & a dedicated fryer

  • User profile picture thumbnail
    5 ratingMarch 11, 2017

    1050 Ed Noble Parkway, Norman, OK 73072

    Excellent and delicious! Our meal was prepared and delivered by the manager who personally made sure there was no cross-contamination. They were very cautious and our server Toni was sure to double check everything and answer our questions. They had no problem when I asked that our toppings be taken out of the walk-in instead of on the line. First time dining out since diagnosis and their exceptional service put me at ease. I will be eating here again soon! Update 3/10/17: Went again this evening a little before 6pm. Our server Allen was an excellent listener and didn't complain about my many requests. He even wrote them all down to be able to communicate them to the kitchen staff and even suggested/checked ingredients of a few sauce options. Very understanding and I so appreciated his extra effort!

  • User profile picture thumbnail
    3 ratingMarch 10, 2017

    18810 E. Highway 40, Independence, MO 64055

    red robin has been very hit or miss for us. we have had successful visits only about 50% of the time. it seems that during lunch (when it's slower, perhaps?) we've been able to eat without my husband getting contaminated . every time we've come in at dinner time and it's busier, despite extensively explaining to the server who writes it all in red (they've shown us) he gets contaminated every. single. time. we love that they have a website that lists their gluten free products, but it's very frustrating to use for my husband. we love that they have dedicated fryers and are generally knowledgeable about allergens, etc. but this needs to be ALL the time. being busy doesn't excuse them to be sloppy or irresponsible and make someone sick.

  • User profile picture thumbnail
    5 ratingMarch 09, 2017

    1431 Beaver Creek Commons Dr., Apex, NC 27502

    Tasty and safe. They cook on separate grills and fryers for gluten free. Great for a burger fix.

  • User profile picture thumbnail
    4 ratingMarch 08, 2017

    4700 S Hulen St, Fort Worth, TX 76132

    my only complaint about this place was they gave me the wrong burger I got to go. it was corrected when I asked why there was an egg on it. I would recommend but check your food before you eat it.

  • User profile picture thumbnail
    1 ratingMarch 06, 2017

    6255 Mills Civic Pkwy., West Des Moines, IA 50266

    My local restaurant used to be fantastic. The past several time I've been there (over the span of a year) I've gotten sick. I've found sesame seeds from a gluten filled bun on my plate three of those times. They are currently on my do not trust list.

  • User profile picture thumbnail
    1 ratingMarch 04, 2017

    1845 14th Avenue SE, Heritage Mall, Albany, OR 97321

    For those with gluten sensitivity or intolerance, this restaurant would probably be fine. However, for those that have celiac-don't be fooled! They advertise as gluten free but have no accommodations for cross contamination. The staff was not very knowledgeable, and although they assured me they would cook my meal on tinfoil to prevent contamination, I was very sick afterwards.

  • User profile picture thumbnail
    5 ratingMarch 03, 2017

    2450 E 17th Street, Idaho Falls, ID 83404

    iPad menue to show options. Waitresses are very acomidating. Dedicated gluten free fryer for fries. Manager even came and explained their GF cooking process. Finally feel like can enjoy eating out again.

  • User profile picture thumbnail
    1 ratingMarch 03, 2017

    19 S McClintock Drive, Tempe, AZ 85281

    Despite what I was told by the individual who took my order that things would be prepared gf and that the fries were in a dedicated fryer, whoever prepared my meal in the kitchen did not properly make a gf meal. I ordered a burger and fries from the to go menu, and was horribly sick within 20 minutes of eating. Was in pain for almost 48 hours after the meal. Food was not prepared as promised. If you are celiac, I would not go to a red robin facility.

  • User profile picture thumbnail
    5 ratingFebruary 28, 2017

    4559 Perkiomen Ave, Reading, PA 19606

    They were great an the food was awesome! when I told them I needed to know eat was gluten-free they brought me a tablet with all the allergy options. there were plenty of options.

  • User profile picture thumbnail
    5 ratingFebruary 25, 2017

    4241 Washington Road, Evans, GA 30809

    I went here with my family which has 3 gluten free people. We had a great meal and none of us got sick. We really enjoyed the wedgie burger.

  • User profile picture thumbnail
    5 ratingFebruary 24, 2017

    2707 Pine Lake Rd., Lincoln, NE 68516

    I'm at this location once or twice a week, I've never felt so comfortable eating at a restaurant, the service is always superb.

  • User profile picture thumbnail
    5 ratingFebruary 24, 2017

    4010 N Main Street, Mishawaka, IN 46545

    We eat here often and have had great service every time!

  • User profile picture thumbnail
    4 ratingFebruary 24, 2017

    20 Trinity Place, Washington, PA 15301

    I can't speak for celiac's, but for someone with gluten sensitivity, this is an excellent option. Staff cares about food sensitivities/allergies, and will let you look at an iPad or tablet to see what you can eat (mark which ingredient you wish to avoid).

  • User profile picture thumbnail
    2 ratingFebruary 22, 2017

    3901 S. Steele St., Tacoma, WA 98409

    Ate here 4 months ago got extremely sick as did my Mother in law. The restaurant was very dirty. Love Red Robin but after getting so sick I'm not going back. The Gluten-free buns are the worst. Extremely dry. The staff doesn't understand about cross contamination. Save your stomach.

  • User profile picture thumbnail
    5 ratingFebruary 21, 2017

    211 W. Parkcenter Blvd., Boise, ID 83706

    By far the most accommodating and diverse menu for celiacs

  • User profile picture thumbnail
    1 ratingFebruary 20, 2017

    1300 W. Sunset Rd., #2545, Henderson, NV 89014

    While I was ordering my appetizer I made it very clear that I wanted the gf sweet potato fries to the server. When they came out, I started eating them trusting my server listened to me. Instead I come to fine mozzarella sticks mixed into them. Trying to explain this to the server that I'm now going to get sick over this, she told me that she didn't know they couldn't touch/about cross contamination. This is not my first experience with contamination here. Ordering a salad that you can have the blue cheese and crouton removed then having it served not once but twice with the contaminates on followed by them scraping it off like it's not a big deal had me speaking to the manger quite often. Why offer a specialized menu that you pride yourself in having without training your staff on what certain things contain??? I was very fortunate that my symptoms won't come straight away. I cannot image if someone had such a severe allergy that they would need an epi-pen than having your server use the excuse "I didn't know". Will not be visiting again anytime soon.

  • User profile picture thumbnail
    1 ratingFebruary 19, 2017

    1112 SW Scotton Way, Battle Ground, WA 98604

    Multiple waiters caused me to get an answer to the question regarding if the chips served with the artichoke & spinach dip were gluten free or not. Since their online allergen list was down, I relied on the answer from one waitress who said they were. NOT! I got sick for 3 days. And my salad cane out with croutons but our waiter immediately sent it back. The manager brought it out with apologies and a promise that it was removed from my bill. Nice of her, but I won't be back. I'm not willing to get this sick again.

  • User profile picture thumbnail
    1 ratingFebruary 19, 2017

    1300 W. Sunset Rd., #2545, Henderson, NV 89014

    Would rate 0. They have separate fryers and brought me out the wrong fries. Got sick. The waiters were really bad as well. Didn't get noticed once and had multiple waiters, not the same one! Terrible and wouldn't recommend it! Trash.

  • User profile picture thumbnail
    1 ratingFebruary 19, 2017

    10455 Silverdale Way, NW, Silverdale, WA 98383

    Honestly this was the worst Red Robin I've ever been to. Typically they have separate fryers nope not at this one. The waitress also told me she had bad Celiac, which honestly I have to completely doubt after she told me shared surfaces and fryers are totally fine for people with Celiac. I ended up having a wedgie burger which was fine but there wasn't any of the protein cup (I didn't get the gf bread) and the burger was way over cooked. Our waitress disappeared too so that didn't help either. Needless to say as much as I usually love Red Robin we won't be back.

  • User profile picture thumbnail
    5 ratingFebruary 18, 2017

    740 Jefferson Rd., Rochester, NY 14623

    Great burger and dedicated fryer for fries. It takes a little bit of extra time to wait for the fries were totally worth it! Staff is knowledgeable and very cautious.

  • User profile picture thumbnail
    5 ratingFebruary 18, 2017

    35858 Detroit Road, Avon, OH 44011

    GF bun option AND they have a dedicated fryer for fries *just tell them you need them to be gluten free (it takes a minute longer but worth it!)

  • User profile picture thumbnail
    1 ratingFebruary 17, 2017

    14551 W. McDowell Road, Goodyear, AZ 85395

    Have been eating here for over a year with no problem but then on a celebration for a family birthday I found a piece of a chicken finger at the bottom of my refill fries that I have been told were gluten free when I informed my waitress who was horrified, told her manager. Manager did not handle it well, asked me if I would get sick, informed me that sometimes things get in their other fryer, and that his son is gluten intolerant so he knows how this goes. He finished his monologue with the simple statement that if I get sick please call them back later. Left me with no solution or anything. I did spend the next 36 hours very sick and in pain. Had to escalate this whole problem to the upper management and regional managers. Was never assured that the problem was fixed, will not eat here again.

  • User profile picture thumbnail
    5 ratingFebruary 15, 2017

    1562 N. Woodland Park Dr., Layton, UT 84041

    Great service! Best gluten free bun! Great steak fries!

  • User profile picture thumbnail
    1 ratingFebruary 13, 2017

    1845 14th Avenue SE, Heritage Mall, Albany, OR 97321

    Ordered a salad and made very clear I had an allergy and was not a life style choice. I had a fried onion straw hiding in my salad that I found after I had started eating. Told our waiter and his response was "My bad". And I had to tell him I wouldn't be paying for it, he didn't even offer to take it off our bill. We also wrote an email complaint and never heard anything back.

  • User profile picture thumbnail
    5 ratingFebruary 12, 2017

    1035 Montauk Hwy, West Babylon, NY 11704

    We eat here often! They offer GF buns or lettuce wraps. Their fries are friend in a separate frier!

  • User profile picture thumbnail
    1 ratingFebruary 12, 2017

    15560 Cedar Ave., Apple Valley, MN 55124

    Absolutely terrible staff. Young kids that are incompetent and irresponsible. Do not go there, they don't care.

  • User profile picture thumbnail
    4 ratingFebruary 10, 2017

    7575 Edgerton Avenue, Greenfield, WI 53220

    Good food and okay service.

  • User profile picture thumbnail
    4 ratingFebruary 08, 2017

    4259 Black Horse Pike, Mays Landing, NJ 08330

    Gluten free buns! Just wish they had more options for other things

  • User profile picture thumbnail
    5 ratingFebruary 08, 2017

    6230 SW 6th Street, Topeka, KS 66615

    Just wondering if they have a dedicated fryer for people with celiac??

  • User profile picture thumbnail
    5 ratingFebruary 07, 2017

    3909 Factoria Blvd. SE, Bellevue, WA 98006

    Red Robin has become our go to burger spot. It's a little frustrating they only have the gf menu online but ask for the restaurant tablet and the menu comes up great. Cant go wrong with gf endless fries!

  • User profile picture thumbnail
    5 ratingFebruary 07, 2017

    2846 E 3rd St, Bloomington, IN 47401

    Excellent service every time we go. I even ordered the garlic parm fries to try once and a manager came out to let me know that while those are on the GF menu, he wanted me to know that the butter used is near other items in the kitchen, and he couldn't guarantee there wouldn't be cross contamination. I was floored. We've been back 10 times. I always get the same thing, but I'm never disappointed. Service is great, fries are great.. and do yourself a favor and get the gourmet cheeseburger with all toppings except relish, and then dip it in the sweet and spicy ketchup.. reminds me of a whopper!!!

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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