Review of Red Robin

14551 W. McDowell Road, Goodyear, AZ 85395

Overall Rating

Review


Have been eating here for over a year with no problem but then on a celebration for a family birthday I found a piece of a chicken finger at the bottom of my refill fries that I have been told were gluten free when I informed my waitress who was horrified, told her manager. Manager did not handle it well, asked me if I would get sick, informed me that sometimes things get in their other fryer, and that his son is gluten intolerant so he knows how this goes. He finished his monologue with the simple statement that if I get sick please call them back later. Left me with no solution or anything. I did spend the next 36 hours very sick and in pain. Had to escalate this whole problem to the upper management and regional managers. Was never assured that the problem was fixed, will not eat here again.

Celiac friendly?

No

Updated 7 years ago

Celiac