Red Robin

3.5 stars 3.5 out of 5 5 ratings

1986 Medical Center Parkway, Murfreesboro, TN 37129

(615) 867-1120
  • User profile picture thumbnail
    1 ratingApril 29, 2016

    Ordered the french onion soup which was on the gluten free menu (without the bread topping). I asked for no bread topping and they brought it out to me with it anyway. I kindly asked them to bring me a new one with no bread and made it clear I was severely allergic. They brought me a new one that appeared to have no bread. I started eating, took several bites and got to the bottom of the bowl only to realize they stuffed the bread at the bottom instead!! My mom was pissed and called the manager over and he was less than apologetic, even offered to bring me a THIRD bowl of soup but by then I was already feeling miserable and just wanted to leave. This was a few years ago so they may be better now but that was the last time I have ever eaten there. Very bad experience and missed a week of school because of being glutened from nothing but staff carelessness.

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    5 ratingNovember 21, 2015

    Delicious! The bun was really good and it didn't fall apart.

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    1 ratingMay 23, 2015

    just visited and had a terribly hard gf bun. talked to the manager and he said it's the new buns they will be serving. I seriously could not chew the edges and the bun fell apart while eating it. I go to Red Robin to enjoy a burger on a bun. If this is the bun they offer I will not return.

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    5 ratingJanuary 31, 2013

    They are awesome! I love the gluten free bun. We eat there often and have never had any problems.

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    5 ratingSeptember 11, 2012

    Red Robin is terrific! They never run out of their gluten free hamburger buns and they're so nice and friendly.

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    5 ratingSeptember 23, 2016

    613 River Highway, Mooresville, NC 28117

    This place is astounding!! The waitress gave us the "Allergy IPad" and let us pick through the menu. The manager came out and informed us about the sensitivities. This place is very comforting as a being with cumbersome allergies.

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    5 ratingSeptember 23, 2016

    5537 S. Williamson Blvd., Port Orange, FL 32128

    Have eaten here several times. Enjoyed my meal and had no side effects. They have gf buns, burgers, fries and beer.

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    2 ratingSeptember 22, 2016

    2350 Lincoln Hwy #900, Lancaster, PA 17602

    We used to love this place but it has gone downhill. The last two times we had visited all our food has been cold and our service was insanely slow. On a good note our daughter has never gotten ill eating here.

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    5 ratingSeptember 22, 2016

    5731 Long Prairie Rd, Flower Mound, TX 75028

    The food is good. Servers act like they are knowledgeable some are some aren't. There are lots of options to choose from.

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    5 ratingSeptember 18, 2016

    8425 Northlake Commons Blvd., Charlotte, NC 28216

    Excellent experience. Everyone was great about making sure we were not cross contaminated. We used to go to the RR location across town because it's closer but they have messed up on our fries twice now so coming to this RR is well work driving further.

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    1 ratingSeptember 18, 2016

    8304 Kenbrooke Drive, Charlotte, NC 28262

    Most Red Robin locations do great! But today was the 2nd time that we had a major scare over being given the wrong fries at this location. The first time was sort of the waitress' fault because she put in to use a GF bun but not GF fries & therefore I was given regular fries. Today 3 of us were GF & everyone except one got GF fries then the manager tried to lie & say they were even though we clearly saw that that order was the only one with seasoning like regular fries. We are DONE with this location & will be going to the Northlake location instead.

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    5 ratingSeptember 18, 2016

    5100 N 9th Avenue, Pensacola, FL 32504

    We ate here for dinner last night. Great food and great service. The server handed us an IPad to ensure everything was still gluten free that we order. This helped tremendously since the allergen customizer on the website hasn't worked well since they updated the website. We all had the bacon cheeseburger with gluten free buns and the fries without seasoning and ranch to dip them. Our only problem was the girl that brought out the food almost gave our food to the table across from us. Thankfully she didn't hand it or allow anyone to touch it since that group had just been seated and hadn't even ordered so they immediately told her it wasn't their order. Our daughter felt fine after and had no issues. Will be back to this location.

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    4 ratingSeptember 18, 2016

    800 Tolmie Ave, Victoria, BC V8X 3W4, Canada V8X 3W4

    great options for GF! special menu given to you on tablet with interactive menu.

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    2 ratingSeptember 18, 2016

    3100 Main Street, #1500, Maumee, OH 43537

    Ordered the DGB burger from the gluten free menu with the gluten free fries. When they brought it to the table they identified it as such also. I am extremely sensitive celiac and was into a reaction before we even made it the 10 minutes home.

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    1 ratingSeptember 17, 2016

    3906 Rivermark Plaza, Santa Clara, CA 95054

    Bad service. I was told to use my phone for the menu and could not hear the waitress and because I asked for gluten feee we had a ten minute wait

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    5 ratingSeptember 17, 2016

    401 S. Mt. Juliet Road, #135, Mt. Juliet, TN 37122

    Gluten fiendly. Be sue to tell your server. And yes....they have a dedicated gluten free fryer so we too can enjoy bottomless fries or sweet potato fries. Lettuce wedge wrapped burgers thoughtfully come in an aluminum foil wrap for mess freeeating. Server was knowledgeable. Good service too!

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    5 ratingSeptember 16, 2016

    4241 Washington Road, Evans, GA 30809

    I'm a sucker for a good turkey burger with fries... but when I get a burger bun that actually TASTES like a burger bun? Amazing.

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    5 ratingSeptember 12, 2016

    15777 Eureka Blvd., Southgate, MI 48195

    After avoiding this restaurant for several years we decided to give them another try. They have revamped their menu and my wife got a great chicken sandwich. She is already talking about going back.

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    4 ratingSeptember 11, 2016

    302 Indian Lake Blvd, Hendersonville, TN 37075

    They would get 5 stars except that their beef is not good enough to get top marks. Ordering it "well done" helps. The GF buns are absolutely great. Red Robin's will even sell their buns separately. Bottomless frech fries are marvelous, just marvelous. They will even cook you a batch without salt (in case you are watching your sodium intake). Heinz mustard available on request. The sweet potato fries are not GF.

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    2 ratingSeptember 11, 2016

    6802 Charlotte Pike, Nashville, TN 37209

    Giving Red Robin two stars for having a decent gluten free bun. Otherwise, wait staff is not informed on allergens, place is dirty & I wasn't impressed overall.

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    4 ratingSeptember 11, 2016

    7575 Edgerton Avenue, Greenfield, WI 53220

    I have eaten here a lot and never had a problem, one strange thing that happened though was that the manager told me the chips were not gluten free. I then asked if they were put in the same fryer as the breaded items and she told me that they were cooked in the special allergen fryer. Then I asked her if I could see the ingredients. When I read the ingredients , the chips contained no gluten at all. So basically they only tell you what they know for certain to be safe, but I had the nachos without the chili and had no problems.

  • User profile picture thumbnail
    1 ratingSeptember 11, 2016

    3379 West Shore Dr, Holland, MI 49424

    Service was bad! Fries were cold! New fries came out with 8 in the basket. A joke. Tables and dining room were dirty. Never went back and don't plan on it.

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    1 ratingSeptember 11, 2016

    14455 W. Maple Road, Omaha, NE 68116

    With other customers saying that the bun was good, I think I may have gotten an old one. The texture was awful, and it was hard as a rock. I couldn't eat it. It was then hard to enjoy the meal because all I could think about was spending $12 for a hamburger patty because I had to remove the bun. We also had to get new fries because ours were ice cold. Won't be back.

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    5 ratingSeptember 10, 2016

    1021 N. Columbia Center Blvd., Kennewick, WA 99336

    I have not tried this location be. great service. delicious hamburger and fries. No reaction, but I am not super sensitive, so can not vouch for sensitive celiac.

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    2 ratingSeptember 10, 2016

    1678 Route 228, Cranberry Township, PA 16066

    Staff was great, gf bun was stale. I was so hungry I just ate it.

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    5 ratingSeptember 09, 2016

    3605 Horizon Blvd., Trevose, PA 19053

    Totally safe fries in an exclusive fryer!?! Amazingly soft gluten free buns???!!! An attentive server and reassurance from manager regarding celiac and cross contamination!!?? What more could you ask for. No reaction, delicious burger and fries, great experience!

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    5 ratingSeptember 09, 2016

    3100 Main Street, #1500, Maumee, OH 43537

    This place is a staple when I'm craving a burger and fries. I get the classic Gourmet Red Robin Cheeseburger in a lettuce wrap and the GF fries without seasoning. They have a dedicated GF fryer. The staff there has been very accommodating.

  • User profile picture thumbnail
    1 ratingSeptember 08, 2016

    6802 Charlotte Pike, Nashville, TN 37209

    We had a terrible experience here. We asked for a gluten free menu and was told that that they didn't have one, but "gluten free buns are extra" and the "Boca patties" were the only ones that were gluten free. I had read reviews on Find Me GF previously that said Red Robin did have a GF menu/options, so I decided to look online and see if I could find a gluten free menu. The Red Robin allergen menu webpage wasn't working, which I mentioned to the waitress when she came to take our order about 15 minutes later, saying that I was just going stick with water (if I don't know if there's definitely GF options when eating out, I don't eat because it's just too risky). The waitress then said "Oh I can go get you an allergen menu" Um, thanks. Not sure why we couldn't get one of those earlier, but okay. It took forever for the menu to get to our table and we still didn't have our drinks, so at this point, I just opted out of the meal. Maybe we just had a bad waitress who didn't know about gluten free/celiac, but we definitely will not be returning.

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    3 ratingSeptember 08, 2016

    7708 W. Long Dr., Littleton, CO 80123

    I'm on the fence with this place. For a while, my son and I had been eating their food, and I felt my needs were met. Tonight we ordered take-out, got home, and opened my burger to see seasoning all over my fries. That was deflating. I called to complain and was told the seasoning is GF now. I think I was given a load of BS because I'm not doing well and I'm sure this will last through the weekend. I honestly think the seasoning is awful, so having to eat nasty fries and unsure if they were even safe is just wrong.

  • User profile picture thumbnail
    5 ratingSeptember 06, 2016

    400 Baldwin Ave #2365, Arcadia, CA 91007

    I've eaten here plenty of times without issue. Gf burgers, buns, and fries. They usually ask if allergy or preference so they are extra careful with CC. I've also eaten at other locations without issue, so they seem to train across the board.

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    5 ratingSeptember 04, 2016

    100 W. Telegraph, Bellis Fair Mall, Bellingham, WA 98226

    Our server was awesome. Our fries were gluten free as were our burgers. The staff was knowledgeable about their food. We will absolutely be back.

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    5 ratingSeptember 04, 2016

    23318 Mercantile Pkwy, Katy, TX 77449

    The servers were knowledgeable, they have me an iPad with the allergy menu to use. The gluten free bun tasted great! Them the manager came to see if I was happy with my experience. I will certainly come back here!

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    5 ratingSeptember 04, 2016

    N109 Stoneybrook Road, Appleton, WI 54915

    Dedicated fryer for fries + GF bun = Happy Little Girl

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    1 ratingSeptember 04, 2016

    101 W Main St, Newark, DE 19702

    I think our visit to this Red Robin was doomed from the start. We asked for a gluten free menu (we have gotten them from other locations) and they told us they no longer carry them to look it up on our phone. Gf menu was difficult to find from a phone. When ordering we talked to the server told him the order was gluten free he seemed knowledgable giving recommendations on which burgers would be gluten free and ordered a gf bun. Also questioned about the fries being prepared gf as each location is different and the server indicated yes but with no seasoning. Fast forward to the meal coming out and the burger came on a regular bun. Talked to the server and sent it back to be made again (not just switch out the bun). Meal came out a second time and appeared to be gf. Well apparently either the fries were not gf as suggested or they cross contaminated the burger because ended up sick.

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    5 ratingSeptember 02, 2016

    602 Bel Air Road, Suite 19, Bel Air, MD 21014

    My Celiac family has been here many times and have never gotten sick. Servers are generally knowledgeable about Celiac and do everything they can to provide us with safe and delicious food.

  • User profile picture thumbnail
    3 ratingSeptember 02, 2016

    2350 Lincoln Hwy #900, Lancaster, PA 17602

    The server took careful notes about my GF order, but while I was eating I found a fried onion straw in my food. They offered to remake it, but I had lost confidence that I could eat there without getting sick. Still giving them 3 stars because they handled it well. The server apologized and had the manager come over to apologize as well. They also credited us for the food I couldn't eat. I'm disappointed because Red Robin was one of the places I thought I could eat at when we were traveling.

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    1 ratingSeptember 02, 2016

    9965 N. Michigan Road, Carmel, IN 46032

    Ate here earlier this week and have been ill ever since. in general, it was the one of the worst meals I have ever had. i ordered a bacon burger with fries. The gluten free bun was inedible. I asked for another one but it was just as bad. could not bite through it or cut through it. I tried to just eat the burger because I was starving. Big mistake!! It was dry and tasted like a soy burger from my elementary school cafeteria. Needless to say the manager comped our meal, but I will definitely not be back, EVER!!

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    5 ratingSeptember 02, 2016

    3110 Waltham Blvd., Burlington, NC 27215

    This location is the best I have been in! Very clean and the staff was very friendly and knowledgeable. I got the southern charm burger on a gluten free bun without onions and smores sweet potato fries. Everything was delicious, including the bun!

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    5 ratingSeptember 02, 2016

    18410 33rd Avenue W., Lynnwood, WA 98036

    Red Robin has improved by leaps and bounds in the celiac/food allergen arena. They now offer a seperate fryer for fries and thier Red Robin seasoning is supposedly gluten free. I'm still too scared to eat it, because it isn't labeled gluten free, but it is now listed in the safe to eat section of the food allergen interactive menu they offer. Oh, they have interactive tablets for thier food allergens menu so it makes it super easy to figure out what I can eat. also if you let the sever know it is an allergy not a preference, the kitchen will change gloves as well.

  • User profile picture thumbnail
    5 ratingSeptember 01, 2016

    43250 Crescent Blvd., Novi, MI 48375

    I have celiac disease and eat at Red Robin frequently with my Granddaughter. I have never had a problem and the staff seems gluten educated which is rare. The manager often comes by to check our table to see that we are satisfied.

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    3 ratingAugust 30, 2016

    2846 E 3rd St, Bloomington, IN 47401

    Food was cold, GF bun on my burger was dry, no offer of more fries. After the great burger and fries I had in Grand Rapids, MI, this was a big disappointment. I had talked up my great experience to friends who dined with us and their food came under cooked and cold.

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    5 ratingAugust 30, 2016

    3195 28th Street S.E., Kentwood, MI 49512

    Red Robin restaurants are very good about cross contamination. They have separate fryers for the fries and gluten free buns. I have celiac disease and I'm very sensitive, I've never gotten sick eating here, in fact the manager always comes out and talks to me about my order so that is reassuring. I love Red Robin!

  • User profile picture thumbnail
    4 ratingAugust 29, 2016

    1233 West Ave. P, Ste. 301, Palmdale, CA 93551

    Great gluten free bacon cheese burger with gluten free bun and gluten free fries. We went on Sunday for lunch and it was packed. Took an hour to get our food, but it did taste great.

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    5 ratingAugust 29, 2016

    2901 Brooks St, Missoula, Mt 59801

    Gluten free French fries!! Had a bunless burger. Wasn't enough large lettuce to wrap so are with a knife and fork, but delicious nonetheless. Family enjoyed their glutenous items. Staff was fantastic.

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    1 ratingAugust 28, 2016

    2901 Brooks St, Missoula, Mt 59801

    When I asked for a GF menu, I was told to look at it on my phone or they would bring me a tablet. When I got the tablet, I was completely frustrated as it didn't show what the dish was made up of, pictures or even prices. I had to flip back & forth with the regular menu. Finally I was so exasperated I asked the waitress to suggest something since I am highly allergic. She said she couldn't, it was against the law!?! At that point, I just ordered the Ensenada chicken platter and asked if the chef could clean the grill first. She assured me it wasn't necessary because they didn't put any bread on it. I should have pushed the issue because I can almost guarantee my chicken was grilled near remnants of something with teriyaki sauce because I am now sick. Never again with Red Robin.

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    5 ratingAugust 28, 2016

    295 Parkway Drive, Lincolnshire, IL 60069

    Our server Elizabeth said she was gluten free and made sure my meal was safe. Then the manager Stacy stopped by and explained that they take allergies very seriously and explained how all the fries are cooked in a special vat at the end of the counter and they are safe. Told me the seasoned salt is now gluten free as wel but l order the fries without the salt. Had a nice discussion with both ladies. They are the best!

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    1 ratingAugust 28, 2016

    1500 South Willow Street, Manchester, NH 03103

    Very poor attention to allergens. Was told that the ranch was safe and it is not.

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    5 ratingAugust 27, 2016

    70 Worcester-Providence Turnpike, Millbury, MA 01527

    Best bun I've found in a restaurant. I travel here all the time. Severs always know what they are talking about and are super attentive. And super cheap!!!

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    5 ratingAugust 27, 2016

    5031 N Garland Ave, Garland, TX 75044

    Love this place! Plenty of variety and never had a reaction. Although my waiter had limited knowledge, the manager was very helpful.

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    5 ratingAugust 26, 2016

    32051 Gratiot Ave., Roseville, MI 48066

    Red Robin has the best gluten free buns, and their burgers are amazing.

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    5 ratingAugust 24, 2016

    18650 Ford Rd., Detroit, MI 48228

    The buns for the burgers are delicious and the fries are too. I've been here a few times and haven't had issues.

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    1 ratingAugust 24, 2016

    100 Bluefish Drive, Panama City Beach, FL 32413

    I got extremely ill after eating here. The food was awful as well!!

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    4 ratingAugust 22, 2016

    7982 Citrus Park Town Center, Tampa, FL 33625

    great GF options. GF buns. separate fryer for the fries.

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    5 ratingAugust 22, 2016

    28222 Willet Way, Wesley Chapel, FL 33543

    red tavern double on gluten-free hamburger bun was great

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    5 ratingAugust 22, 2016

    301 South Hills Village, Bethel Park, PA 15241

    Even the fries can be gluten free. They are very aware of cross contamination. My son has never gotten sick after eating there.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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