Review of Red Robin

11675 S. 73rd Street, Papillion, NE 68046

Overall Rating

Review


Red Robin is hit and miss, I had good luck when I had Margaret or Megan as a server, because they both understand CELIAC because of friends/family with it. On another night I had Ryan, and he messed up submitting the orders, clearly, even when both orders were separate and told to be separate tickets from the start to keep mine entirely gluten free. Well the burgers came out and I questioned it since things were off and not as requested. Even a manager swore my meal was made with their gf protocols, when she wouldn't have them remake it after I questioned the mess up of giving my sister a gf bun she didn't order, and that my lettuce wrapped veggie burger was likely not treated as gf if the server put it in backwards and hers had a gf bun. Well, one bite into my veggie burger lettuce wrap, and BAM a French fried ONION STRAW stuck to the bottom of my burger. So they completely messed up, even with separate checks, separate orders, and wouldn't remake it when I questioned it, the manager basically yelled at me insisting it was fine. I was so sick, even after spitting it all out as soon as I tasted it. I was sooooooooo pissed. Haven't been back since.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Offers online ordering
Updated 1 year ago