Red Robin

3.0 stars 3.0 out of 5 4 ratings

600 West Uwchlan Ave., Exton, PA 19341

(610) 363-5995
  • User profile picture thumbnail
    1 ratingMarch 18, 2015

    RR abandoned their "yellow basket" system and is no longer a safe option. I ordered a gluten free burger meal, and they brought it out on a regular bun. When I clarified that I needed a GF meal, they brought me a new burger (presumably) with their kid-sized GF bun (they have - or used to have - two sizes), with seasoned (not GF) fries. Sigh. And apparently the GF meals are supposed to have a purple pick to signify that they are GF, but mine did not (and my server was clueless). Not a good option for a Celiac diner.

  • User profile picture thumbnail
    5 ratingJanuary 18, 2015

    They have a gluten free bun as well as the option to wrap your burger in lettuce. Their allergen menu goes into great detail and tells you how to order so that you dont accidentally get glutened! The fries are so good and they are endless!!!

  • User profile picture thumbnail
    2 ratingDecember 13, 2013

    They have gf buns but their burgers are frozen patties - yuck :(. They used to have the best juiciest burgers. Now they taste like veggie burgers. Fries are gluten-free though.

  • User profile picture thumbnail
    4 ratingSeptember 07, 2012

    We were fans of Red Robin before we went gluten free and were ecstatic to learn that they (at least at this location) have gluten free buns for their burgers. The buns were actually the best tasting GF buns we've tried yet and the fries were GF too (thanks to a special fryer they keep available for that). The manager even offered to sell us as many bags of the buns as we'd like, at cost! Will enjoy keeping this on our favorites list with our GF lifestyle.

  • User profile picture thumbnail
    1 ratingNovember 28, 2016

    31805 John R. Road, Madison Heights, MI 48071

    Generally haven't gone since they stopped printing menus, but family was in town and wanted to go. Big mistake. I was very careful with the waiter, who seemed very knowledgeable. They promised me the fries were all cooked in a dedicated fryer. After eating half of my meal I picked up a fry to find pieces of onion ring underneath it. I've been sick for many days now and I'm probably not done yet. The waiter was very apologetic, but the manager didn't really seem to care.

  • User profile picture thumbnail
    5 ratingNovember 27, 2016

    5013 Bowen Drive, Mason, OH 45040

    Allergy menu available. Gluten free buns and fries. Server knowledgable and able answer questions

  • User profile picture thumbnail
    5 ratingNovember 27, 2016

    46 E. Allen Street, Castle Rock, CO 80108

    Ask for Greg, a handsome red head, to be your server. I'm celiac and super sensitive to cross contamination. Ate during peak dining hours on Tday weekend on a Saturday night didn't get sick!!! Burger and fries were delish!!

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    4 ratingNovember 27, 2016

    441 S. Randall Road, Algonquin, IL 60102

    I have never gotten sick here and the food is yummy! The interactive menu is amazing! It's very, very family friendly so if your looking for more of a date night just ask to be seated in the bar area.

  • User profile picture thumbnail
    5 ratingNovember 25, 2016

    2260 Walnut St., Cary, NC 27511

    Manager and servers were all knowledgeable about Celiacs and gluten free. Burgers and fries were good. Dedicated fryer and option for a GF bun.

  • User profile picture thumbnail
    5 ratingNovember 25, 2016

    905 International Drive, Wilmington, NC 28405

    Super celiac friendly.. Manager came out to verify dedicated fryer. Food server reported all food was prepared seperately. Both my celiac girls had burgers and fries and loved it . No one got sick either!!! :)

  • User profile picture thumbnail
    5 ratingNovember 22, 2016

    11401 Pines Blvd #892, Pembroke Pines, FL 33026

    Always have a great experience and the gluten free buns are amazing. The unseasoned fries are gluten free!

  • User profile picture thumbnail
    1 ratingNovember 22, 2016

    267 N. Milwaukee, Boise, ID 83704

    Terrible. FOUND MAC and cheese hidden in the SP fries in one persons GF order and fried onions in the other. Total cross contamination. Food took incredibly long and some parts were ice cold!!! Worst lunch experience in Boise ever.

  • User profile picture thumbnail
    5 ratingNovember 22, 2016

    2720 Carl T Jones Dr SE, Huntsville, AL 35802

    I had a wonderful experience at this location! William, the manager, was so helpful and understanding of all types of food allergies. Loved my experience; will definitely be back.

  • User profile picture thumbnail
    5 ratingNovember 22, 2016

    4970 137 Ave NW, Edmonton, AB T5Y 2V4, Canada T5Y 2V4

    The waitress asked if it was a food allergy, and then came back to tell me that the dipping sauce wasn't gf, (which I already knew). The manager delivered my food, and came back to check if everything was ok. Positive experience all the way❤️

  • User profile picture thumbnail
    5 ratingNovember 21, 2016

    6500 N. Illinois, Fairview Heights, IL 62208

    great gluten free options including omission pale ale

  • User profile picture thumbnail
    5 ratingNovember 21, 2016

    15780 Hall Rd., Clinton Township, MI 48038

    Always delicious!! Never get sick here.

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    5 ratingNovember 20, 2016

    6005 Sky Pond Dr, Loveland, CO 80538

    Lots of options, always good food.

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    4 ratingNovember 20, 2016

    3333 S. Wadsworth #B, Lakewood, CO 80227

    They're gluten free menu or what they call their allergy menu is on their website. They once had tablets but customers were stealing them. The manager and the waitress were super friend and helpful. I asked for the menu and the manager helped me access it on my phone. And the waitress made a note to the kitchen that I actually had a gluten allergy. I had no issues with my meal choices.

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    2 ratingNovember 20, 2016

    5550-3 Whittlesey Blvd., Columbus, GA 31909

    Although my guac n bacon burger and fries were quite good, I've been sick since leaving. I'd hoped it was just eating too much. But the pain is just getting worse. I will be contacting the location just to inform them. I haven't been poisoned in almost 2 yrs!

  • User profile picture thumbnail
    5 ratingNovember 20, 2016

    1500 Mount Zion Road, York, PA 17402

    Yummy gluten free buns! I had a bacon cheeseburger and it was delicious! Waiter asked of it was allergy or preference. Great service and food.

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    5 ratingNovember 19, 2016

    2669 Campus Drive, Plymouth, MN 55441

    Make sure to get gfree fries with no seasoning, if I forget to ask and I eat the regular fries I get sick.

  • User profile picture thumbnail
    5 ratingNovember 17, 2016

    1200 Towne Centre, Suite 1100, Provo, UT 84601

    Best gluten free bun I have had!! Delicious sweet potato fries! I was very pleased!

  • User profile picture thumbnail
    1 ratingNovember 13, 2016

    4259 Black Horse Pike, Mays Landing, NJ 08330

    I just went to this location and my "plain salad" ( lettuce, tomato and dressing) came out with chicken in it which was cooked on a shared grill. I could have gotten really sick from this so I found my waitress and she had 0 emotion or care. I then spoke to the manager and she reacted the same way and simply said " sorry about that". Some staff members in this location don't take celiac disease seriously. Very disappointed.

  • User profile picture thumbnail
    5 ratingNovember 13, 2016

    12646 South Route 59, Plainfield, IL 60544

    dedicated French fry fryers and gf buns. three celiac family and we never get sick at Red Robin.

  • User profile picture thumbnail
    4 ratingNovember 12, 2016

    28260 Diehl Road, Warrenville, IL 60555

    Been here several times without a problem. However, make sure the server checks on the sauces. He told us one was GF but after checking found out it wasn't. Otherwise, they do a good job with GF.

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    5 ratingNovember 12, 2016

    3720 South Glenstone Ave., Springfield, MO 65804

    Dedicated fryer for GF fries, yummy burgers, and such a nice treat to find GF fries!

  • User profile picture thumbnail
    5 ratingNovember 09, 2016

    9301 Tampa Ave #128, Northridge, CA 91324

    I have been going here for years. Always great food with gluten free buns and French fries. Check out the web site or app for a full gluten free menu.

  • User profile picture thumbnail
    4 ratingNovember 09, 2016

    8585 E. Arapahoe Road, Greenwood Village, CO 80111

    Large gluten free menu...GF bun so almost all burgers.

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    5 ratingNovember 08, 2016

    264 Woodbridge Center Drive, Woodbridge Township, NJ 07095

    My daughter had a hamburger on a GF bun and she actually liked the bun, which if you've ever tried GF bread, you know that can be difficult. Fries are also GF (and unlimited).

  • User profile picture thumbnail
    1 ratingNovember 07, 2016

    610 Middletown Boulevard, Langhorne, PA 19047

    I've gotten sick here a few times and the service is terrible so we have stopped going. I got what looked like "used" fries twice. not worth the risk even if it's close to home.

  • User profile picture thumbnail
    1 ratingNovember 06, 2016

    8522 W. Grand River, Brighton, MI 48116

    The allergen menu is awful to try to find what you can and cannot eat. It's nice that you can plug in your allergies but it lists a few listed things that you can eat with the many things that need to be removed. It's just a name of s burger with the list of stuff you can't have so then you have to find this item on the regular menu to see what is on the burger. Other than blue and American cheese in this list you can't tell what cheeses are safe. I can never tell what cheeses are safe because I can't find them. Servers never know where to find this info and are not helpful. I question how accurate this list even is because I also had soy listed as an allergen and items know to contain soy like mayo are listed as ok to eat. If you are going to provide allergen info , make sure it is accurate and complete and train your employees. Now I remember why I don't eat here.

  • User profile picture thumbnail
    5 ratingNovember 05, 2016

    8190 Shadeland Ave, Indianapolis, IN 46250

    Nice new restaurant. Great service and food.

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    5 ratingNovember 05, 2016

    6636 E Lloyd Expressway, Evansville, IN 47715

    Love the sweet potato fries and gf bun with my burger!!!

  • User profile picture thumbnail
    5 ratingNovember 03, 2016

    2800 E Central Texas Expy, Killeen, TX 76543

    Always been a favourite. Delicious.

  • User profile picture thumbnail
    5 ratingNovember 02, 2016

    5031 N Garland Ave, Garland, TX 75044

    Both our server and the manager were knowledgeable about the menu and the kitchen procedures. The manager came out and explained how they treat gluten-free orders in the kitchen (separate utensils, etc.). They were very careful with my order and very attentive. They don't have a gluten-free menu printed but will bring you an iPad so you can view the menu online. Steak fries are fried in a dedicated fryer! Score!

  • User profile picture thumbnail
    5 ratingNovember 01, 2016

    36350 Warren Ave., Westland, MI 48185

    GF buns...great burgers..even have GF alcohol options..great place!!!

  • User profile picture thumbnail
    5 ratingNovember 01, 2016

    4700 S Hulen St, Fort Worth, TX 76132

    The day I was told to go on Gluten free diet we ate from Red Robin. The woman who took my order was awesome. They even have GF buns.

  • User profile picture thumbnail
    1 ratingOctober 30, 2016

    905 International Drive, Wilmington, NC 28405

    Had lunch there yesterday and server was so confused about whether our fries were gf or not. Said she'd get others - obviously she was wrong. Having a horrid gluten attack. Very upset.

  • User profile picture thumbnail
    2 ratingOctober 30, 2016

    2331 Clover Basin Drive, Longmont, CO 80501

    Well they appear to have an allergen menu, so we stopped to place a to go order. The hostess handed me an iPad with their allergen menu, which I was really happy to see. But after I selected my allergies (gluten, wheat and soy) I was prompted to sign a waiver that said I understand they can't guarantee that things would be cooked on separate cook tops, or that their suppliers didn't change their ingredients. Bottom line, not sure it is safe if you have Celiac. I didn't want to chance it.

  • User profile picture thumbnail
    2 ratingOctober 30, 2016

    6255 Mills Civic Pkwy., West Des Moines, IA 50266

    We have been there 3 times. the first time we got a bit of fried onion in our gluten free fries. the second time went well. the third time we got fried dough in our gluten free fries. they seem to understand and have dedicated facilities. they were very apologetic, but it doesn't change the problem we had.

  • User profile picture thumbnail
    5 ratingOctober 29, 2016

    10009 Coors Blvd. NW, Albuquerque, NM 87114

    I'll not sure if all locations have a dedicated fryer, but this one does!!! My hubby and I shared guacamole, salsa and instead of the corn tortilla chips(they're made in large amounts in a cross contaminated fryer), they made us fresh potato chips. I had a burger on a gluten free bun and fries! I'm really happy with the staffs knowledge of Celiac disease.

  • User profile picture thumbnail
    1 ratingOctober 29, 2016

    14090 Worth Avenue, Woodbridge, VA 22192

    I used to think this place was great. We had eaten here several times with no issues. However, the last few times I have noticed a lack of attention to detail when I try to emphasize gluten free. Last time we ate here, about a week ago, I got a serious dose of contamination. We most definitely won't be rerurnibg.

  • User profile picture thumbnail
    1 ratingOctober 29, 2016

    1000 Palisades Center Drive, West Nyack, New York 10994

    Update 2: Went there recently for late lunch/early dinner, waited 15 minutes for someone to come to our table, food didn't come out right, we told server we had a birthday and instead of servers singing, we were told that the servers were too busy to sign. It took us 2 hours to get out of there and at this point we will not be going back. I can't give it 0 stars, but that's all they deserve. Update: they have apparently changed management and brought in new staff. We went there recently and it was much better, so I'm changing to 3 stars. If I hadn't been to other Red Robins, I would not have known just how poor this one is compared to others. In general Red Robin does a very good job with guetin free, but this one has poor service and nasty staff. We've been there a few times, but the last attempt was the last straw, I doubt highly we'll be going back. In the past, the glue tin free meal came with a regular bun(!) and had to be sent back. Another time the service was poor, but the last one was the worst. We got there at about 2pm on a weekday, not a particularly busy time. We had 7 people (2 adults, 5 kids) and were told 30(!) minutes. While we were waiting, the kids needed to use the restroom, so they went in with 1 adult. There was an empty table that could have fit all of us, but it had not been cleaned. When we asked the manager about if, he told us, in a very nasty tone, to talk to the person doing the seating. After everyone got out of the restroom, the table still had not been cleaned and we were told we would have to wait. Needless to say we did not bother and walked across the aisle and went to Tony Roma's instead. We won't be bothering with this Red Robin again.

  • User profile picture thumbnail
    5 ratingOctober 27, 2016

    13056 Fairlakes Shop. Ctr., Fairfax, VA 22033

    Great experience for me and my daughter. She loves to get the grilled cheese on the gf bun and yes, their fries are made in a dedicated dryer. I asked.

  • User profile picture thumbnail
    5 ratingOctober 26, 2016

    719 N 10th Street, Renton, WA 98055

    Very good gluten free hamburger buns!! Just let them know you have celiac and the. An hook you up. Fries were great as well.

  • User profile picture thumbnail
    5 ratingOctober 24, 2016

    3821 Boston St, Baltimore, MD 21224

    Gluten free burger buns AND a separate fryer for fries.

  • User profile picture thumbnail
    5 ratingOctober 24, 2016

    6200 Hadley Road, South Plainfield, NJ 07080

    love!!!! they know what they are doing and they take allergies very seriously. I also like that we can get the whole meal here, burger AND fries unlike many other places.

  • User profile picture thumbnail
    4 ratingOctober 21, 2016

    10311 Gravelly Lake Drive SW, Lakewood, WA 98499

    GF kids burger but son didn't care for the GF fries. Staff were very helpful

  • User profile picture thumbnail
    1 ratingOctober 20, 2016

    6420 Grand Ave, Gurnee, IL 60031

    ill never go back. we got cheese fries from the gluten free menu and there was elbow noidles in our appetizer of fries. that is so deadly and dangerous, they obviously do not care about cross contamination. never comming back here. waste of time and money!!

  • User profile picture thumbnail
    1 ratingOctober 20, 2016

    1200 Towne Centre, Suite 1100, Provo, UT 84601

    Please be warned! When we are here 2 weeks ago, the gf fries had macaroni in them, and my daughter's plate had food on it from three other plates in our group. The waitress had no clue about Celiac and neither did anyone else. There were no extra precautions taken for us.

  • User profile picture thumbnail
    5 ratingOctober 15, 2016

    6255 Mills Civic Pkwy., West Des Moines, IA 50266

    Great and knowledgeable staff! I have been to this Red Robin twice and haven't been ill.

  • User profile picture thumbnail
    4 ratingOctober 15, 2016

    701 E. Harmony Rd., Ft. Collins, CO 80525

    Their menu is actually digital and interactive, allowing you to designate multiple dietary restrictions, and it includes all the dipping sauces! Designated GF fryer. Also, they keep changing the recipe on their fry seasoning, so sometimes it's safe and sometimes you have to skip it.

  • User profile picture thumbnail
    3 ratingOctober 15, 2016

    9904 N. Newport Hwy., Spokane, WA 99218

    Don't do it if you're celiac. Otherwise, it's OK.

  • User profile picture thumbnail
    1 ratingOctober 14, 2016

    1000 El Paseo de Saratoga, San Jose, CA 95130

    I want to give a good review but my husband and daughter have been repeatedly glutened off the gf menu.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Sunday
11:00 am - 10:00 pm

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