Red Robin

4 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

740 Jefferson Rd.
Rochester, NY 14623

Most Recent Reviews


Celiac

Overall Rating

Review


We have eaten here a number of times and not had issues. The staff has been very good and knowledgeable. Our daughter has never had any issues after eating there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 7 months ago read full review

Celiac

Overall Rating

Review


Don’t go on Wednesday nights, they do discounts for kids and the place was absolutely crazy. After emphasizing that I absolutely could not have gluten, my salad came out covered in croutons, and I sent it straight back. My gluten-eating husband also found cheese on his burger when he’d asked for it to be left off. They remade the salad, not sure that they remade my wedge burger, but after inspection I found nothing else and went ahead and ate it, and was fine. It was nerve-wracking, though. Probably on a slower night it might have been fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago read full review

Celiac

Overall Rating

Review


Edit: The waitress I had today actually had celiac! She told me that each order marked with an allergen is made with a separate allergen pack in the back. That means that each item is made with it’s own set of disposal utensils so there’s no chance of cross-contamination at all in the kitchen. She told me that all the chefs here take allergens very seriously. That was extra reassuring to hear!

Love eating here and I have for years. It’s delicious and a fun atmosphere. Servers seem to know what they’re doing and I’ve never gotten sick after eating here. Most of the menu can be made gluten free so you have lots of options. I’d definitely recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Notes


Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.

Photos


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More Reviews


Celiac

Overall Rating

Review


Red Robin has an online menu to navigate allergens on their menu, but this location does not seem to have much awareness. Waitress said she marked our order as gluten free, but my salad came out with croutons. I sent it back, and it came out with smaller pieces of crouton. Don’t plan on returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Definitely celiac safe. Make sure to ask for GF friendly fries!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I had a great experience here... my server and the kitchen were very knowledgeable about celiac needs and assured me they were taking all safety precautions. They gave me an iPad that had allergens for everything on their menu so I knew I was ordering something safe. I had a veggie burger with a gluten free bun and fries. They have a dedicated fryer if you tell them you need gf!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Dedicated GF fryer for fries! Super cheap, fast, and great food. Bottomless GF fries. Service is always friendly and it’s a great family atmosphere!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The food is so delicious! I always have the lettuce wrapped burger. The fries are made in a separate fryer.

Updated 5 years ago read full review

Overall Rating

Review


Red Robin is a go to for our celiac 9 year old but the last two visits to this location have been less than stellar. Lots of confusion and both of his items had to be remade. No outward concern by the manager, just a shoulder shrug. No obvious CC and he didn’t get sick but be on your toes and make sure what you order is what you receive

Updated 5 years ago read full review

Celiac

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


Great burger and dedicated fryer for fries. It takes a little bit of extra time to wait for the fries were totally worth it! Staff is knowledgeable and very cautious.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Gluten free fries and a delicious gluten free bun for chicken breast. Didn't fall apart at all. So good!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


I asked for a burger on a gluten-free bun, which prompted the server to ask if I had an allergy. I told her I have Celiac. When she brought the food, she said, "I'm sorry it took a while, we were waiting for the gluten-free fries." I was happy that they took my situation very seriously. The burger and fries were delicious!

Celiac friendly?

Yes

Updated 7 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Waiter was well trained. Menu is on a ipad which is good and bad. Meal was great, gluten free fries!

Updated 8 years ago read full review

Overall Rating

Review


Great service, Great GF buns, Awesome tasting burgers!!

Updated 9 years ago read full review

Overall Rating

Review


my waitress, Amber, was fantastic about knowing her menu and what items would meet my gluten free needs. the bun was tasty but I would suggest asking for it wrapped like they used to do to help absorb the difference in grease. overall still one of my favs.

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


The best GF hamburger buns I ever had. You can't even tell.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Staff is fully aware of cross contamination. Great burgers and fries!

Updated 11 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Absolutely amazing! I have been coming quite often. I just let my waitress know about my gluten allergy, and I have never had any problems. I usually get french fries (they have a separate gluten free fryer) and a chicken Caesar salad. Thank you Red Robin staff :)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


Always a trusted option when looking to eat out

Wheat Allergy

Overall Rating

Review


My family used to go to Red Robin. Pretty good about my very severe allergies to wheat, barley, cashew, and pistachio. I always got the plain chicken breast which is pretty good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Our experience was great. Our server was very knowledgeable and was able to answer all questions with confidence. He was fantastic as a server! We order the kids grilled chicken with French fries and ranch, which the server said was GF without even me asking. We will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Symptomatic Celiac

Overall Rating

Review


The staff was very good about the cross contamination and even brought my food out separate.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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