Very accommodating, love the larger burger buns. It's one of our favorite spots to eat!
awesome. they.ll make a GF grilled chz for my 5 yr old and hes never gotton sick from here.
Bekah waited on us and she was awesome. She was not completely sure on a couple of things and got her Ipod to check for sure. we also have nut and shellfish alergies so indicated that when she put in the order. Request her when you come here you will not be disappointed.
Awesomeness! They make a gluten free bun that opens up quite a bit of the menu. Manager brought a iPad to order from directed to this: http://www.redrobin.com/customizer_hub Meal and extra steak fries were marked with pink flags to keep them segregated in the kitchen. Overall, a very impressive experience!
Great food! Pricey place for a hamburger.
Would be 5 stars if they had Angry Orchard, Woodchuck, etc. Otherwise great!
So helpful and accommodating with gluten intolerances/celiac! Loved it, and it tasted great!!
RR recently started making their own GF bun, and it is much better than the Udi's brand they used to use. They also make their fries in a separate fryer and offer no seasoning salt.
Absolutely wonderful. gluten free buns give you an endless option of burgers, etc.
Servers were very knowledgable about the gf options. They have a separate gf menu as well. Very good.
My wife had always had good luck at Red Robin and enjoys a hamburger with their gluten-free bun, which, by the way, is for sale to take home. Our experience is that they represent their fries as gluten-free.
The servers here are well educated on handling GF food. They take good care of us.
Very helpful staff. Steak fries are gluten free... Yum!! Excellent burger!
Awesome buns. Royal burger is great.
Their gluten free buns are awesome. only down side is the lack of options for sides. Would be great if they would dedicate a one of their fryers to fries so we could have that as an option. Service was incredible very friendly and well educated on gluten free items. Our server Lisa was great
Really good gluten free buns for most burgers. Sides were hard to choose, they couldn't confirm the fries were safe and unfortunately their fry sauce isnt gluten free. Overall it was great to be able to go out and have a real hamburger.
never had a problem and we eat there alot
Always eat here with my family when visiting. Very happy to serve us. Most times we have no problems, but watch though that your food doesn't sit on the window where it will become cold/ dried out. Request the garlic Parmesan fries as they removed it from the menu.
Usually love Red Robin and this place had gluten free buns and a dedicated fryer, but the burger as so-so at best. The fries weren't very fresh and they forgot the condiments we requested. Also, $3 for a to-go soda that was mostly ice... save your money and find a different location.
They seem careful- the new GF buns are much better than in the past. You might need to wait a few extra minutes if you refill fries. But that is because they cook them fresh in a GF fryer. Order a little before you "need" them if you are indulging in extra fries!
My boyfriend and I come here all the time. It's his favorite and it's the only place I can have a good burger around here. However there have been several times where I specifically order a gluten free bun and state that I have celiac, and they still bring out my burger with a regular, clearly glutenous bun. One time I had to say something and all my waiter did was bring me a new bun. Lucky I don't really have an issue with cross contamination and that I'm not confrontational cause if my mom were with me she would've ripped him a new one lol. But the latest time, our waitress caught it right away and confessed it was her mistake and was very apologetic and she brought me a whole new burger. No problem. The bf found a sheet of wax paper in his burger have way through eating it though. But they brought him a new one too and comped our whole bill. Overall their food is still delicious just watch out for wax paper and glutenous buns lol
This is such a wonderful place to go and eat! The manager William has helped me both times that I have visited this Red Robin. He is very careful about cross contamination and makes sure that your meal is prepared correctly. He told me to ask for him any time I come in to eat! Our waitress, Paula, even remembered my gluten allergen and handled our party of seven great! I would recommend this restaurant! I haven't gotten sick there. I might suggest that you ask for no seasoning on your potatoes as I have an issue with it.
I love going to Red Robins to eat, they have gluten free buns for the burgers and gluten free fries.
My 3 year old has Celiac and she barely ate half the gluten free burger and spent the rest of the night miserable with diarrhea. The severity of her symptoms and the fact that she hadn't had any symptoms in months tells me there is no way it was just a minor exposure. Very disappointed.
Great GF menu and when you place your order it is segmented from other orders in the kitchen. My only complaint is that when I asked for a GF menu, I was told to look it up on my phone. I had already done so prior to going to the restaurant so it wasn't a huge inconvenience, but it did seem like they could have been more accommodating.
Have eaten here 1 or 2 dozen times! Always good, always celiac safe, and never any trouble with menu! the gf menu is on an iPad that can be brought to your table, if you don't have the Red Robin app. The beauty of the menu is that they spell out every single ingredient, so that you can delete any that concern you, even if its not an allergen! Generally I request no Red Robin seasoning on burger or fries, just because I'm not completely certain that its gf. Also, I like to order my burger wrapped in lettuce instead of a gun, less carbs (?). Plus they have a gf separate fryer! This location has never messed up my order
The best gluten free rolls I've ever had. Nice to be able to get a great burger and fries. A real treat.
My youngest is celiac. Gets grilled chicken on a stick adds gf bun to make sandwich. Don't think any apps are gf but if you know what ingredients to avoid you are fine burgers with fries in separate frier have been pain free. But beware of the helpful refill. As they might big be from the gf side. Once refill was not from gf frier. Sucked.
This was our first restaurant outing since my hubbies diagnosis with CD. I called the restaurant first to talk to the kitchen manager who explained that they have a gluten free menu and a dedicated fryer and that the kitchen staff change their gloves to prepare GF food so we gave it a try. The GF menu was on an IPad that was pretty disgustingly filthy itself. Our food came out on the same plates they serve the regular food on. It was good food though. When we asked for a refill on gluten free fries from the server who checked with us (not our waitress), he said it might take a minute to make which was fine. A minute later he brought out a pile of cold fries that he claimed were gluten free but we were very suspicious were not. My final word... I'm not sure I trust this place enough to avoid cross contamination especially on a busy Saturday night and probably won't be back.
They are always very careful when I ask for anything gluten free. I always ask for the gf menu and they always explain how their kitchen is setup for a gf and allergy section. The food is always good and tasty. Lots of gf options to choose from and they cater to your specifications. However do not go on a friday or sat night since theyre very busy and tend to mess up orders
We've had a different experience than other reviewers. The menu for GF is confusing as it basically has the normal description then says "minus this sauce, minus this topping, minus etc. etc.". So you have to piece it together and it doesn't sound appealing. The bun was not quality and fell apart. Yes we know about GF buns/breads and these were not of high quality or maybe weren't fresh. Two stars though for trying and being an option, just not an above avg. experience.
Always one of the best chains for gluten free, my wife has never had an issue there. Have eaten at this location a couple times a month for the last year, very consistent and reliable with avoiding cross contamination. Unfortunately, the quality of their ingredients seems to have decreased over the last few months, but that is getting pretty picky.
I'm not sure what the problem used to be but I have had several fantastic experiences in the past year. Their gluten free bun is awesome and the fries are cooked in a separate fryer. Some waiters are more aware than others but just explain your sensitivity. Enjoy the endless fries! Celiac and never had a reaction!
Sat in the bar and had a perfect waterfront view. Three of us had custom orders due to 1 gluten free, 1 gf + vegetarian, and 1 gf + no red meat orders. They were very accommodating, even when the 1 order was a bit confusing. Lots of extra fries and dips, which we loved. Celiac friendly and good gf buns. Overall, a good experience.
While I did not get sick eating here, the staff was poorly trained. I asked if they had a separate menu for GF as there was nothing on the regular menu, I was told they only had a gf menu online but any bun could be substituted. I spent 10 minutes ignoring my party as I frantically and unsuccessfully searched for an online menu. I gave up and ordered a salad. Not impressed.
When i called to place a to go order they said they knew how to handle allergens. The gentleman that took my order seemed syper knowledgeable. However, within 10 minutes of consuming the burger, my celiac husband was throwing up. Our guess is the mayo that was spread on the bun had been contaminated, possibly by an undertrained kitchen staff.
I've had the best luck here with their gluten free options. I do however dislike how they don't have a gluten free menu on hand and have you check for the options on your smartphone. That was kind of a bummer, but otherwise every time I have gone I have left feeling great.
Had the worst experience with their takeout when I visited the area. Received a third of gluten free fries compared to the regular order, they forgot the guacamole on the guacamole burgers, and food was tasteless. I reveived a partial credit for the inconvenience, but ended up throwing my order away.
Their GF buns are pretty tasty, and I'm a big fan of the lettuce wrap offering they have. However, after having many conversations with the staff and several managers, I'm pretty much confirmed that the seasoning salt that they use on the fries if you don't ask them to be plain and the hamburger unless you specifically ask them not to (which contains gluten) is often added to the meat itself before they prepare the hamburgers. Just a process thing, and there is no way to remove it. Therefore, Red Robin is not celiac friendly, and is a risky place to eat if you are trying to avoid contamination as much as possible. But, if you can tolerate small amounts, they have a variety of yummy burgers.
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