Review of Rota Spring Ice Cream

I will have to disagree with the other review. My experience is the complete opposite. The service here is awful. Their process, or should I say lack of, when it comes to dealing with customers and food allergies is non- existent. Poor kid at the window had no idea so they asked the manger. Who came to the window with the biggest attitude and actually said to me "if I have to deal with every person with a nut allergy I wouldn't get anything done!" Mind you I was not referring to a nut allergy. Asked about gluten free options.

So needless to say we don't go back. To bad we live in town but will travel to the "other" ice cream places. Who are AWESOME when it comes to food allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor