Ruby's Diner

Went here after reading such great reviews. Place was almost empty. Ordered burgers with gluten free buns. Stressed the gf MANY times. Also got fries and shakes. Again, we stressed the whole gf thing and the waitress even repeated it. We got our food and Intake a bite. The bun is unlike any gf bun I've ever had. Then I notice my daughters bun looks different, and hers is falling apart, as we have come to expect from most gf buns. I realize they have given me a burger with a regular bun! I call the server over and they go get a supervisor who removed my entire plate to go check it out. By this point I'm already feeling the impact...he comes back out and offers to get me a new burger and he acknowledges it was NOT a gf bun and he's not sure what happened. They Did comp my meal, but that's not enough to make me feel good about dining there again

Celiac friendly?

No

My son and I had a great experience at Ruby's. The burgers and fries were delicious. The fries were cooked in a separate fryer and the staff was very nice and helpful.

Wonderful gluten free buns.

Celiac friendly?

Yes

We used to LOVE their GF chicken fingers and fries as a family that rarely gets food like that. They took the GF chicken fingers off the menu.

GF buns still available.

Fries are GF in a fryer that is ONLY used for the GF fries.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Im being generous with my star rating because there are not a lot of options for us, meal-wise, at the airport. Ruby’s (though not marked on menu) has gluten free hamburger buns so you can get a burger or sandwich, or substitute for toast with your breakfast. They also offered to give me fruit instead of toast with my eggs which I appreciated.

Is there a gluten-free menu?

— No gluten-free information on the menu

Though my server answered all of my questions and suggested options as the fries are not made in a separate fryer, I got sick immediately after eating here from cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They’re not knowledgeable about celiac. The waitress said “My daughter used to have celiac and would get bad hives. But she outgrew it”. When asked if the chili was gluten free, she said “No because it has beef and beans”. She clearly did not know what she was talking about

Ended up playing it safe with the chicken Caesar salad which was surprisingly good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent