Review of Ruth's Chris Steak House

301 N Water St, Wilmington, NC 28401

Overall Rating

Review


I had no problem related to my serious gluten sensitivity. My problem was poor service and a bad, seriously overcooked steak. We ate there on Mother’s Day. That was the big mistake. They had seriously overbooked the restaurant. We were seated for one hour- twenty minutes before our entrees arrived. My wife and I ordered petite filets cooked medium with baked potatoes. My steak was well done (burned up). Our baked potatoes were cold. The manager was very nice and apologetic. She took the cost of my steak off our bill. I was very disappointed in the service and the food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 12 months ago

Celiac