Ruth's Chris Steak House

I have never reviewed anything before, but for any celiacs out there, I want to share that as of July 2015, this Bethesda MD location of Ruth's Chris is woefully undertrained on gluten. Despite excellent experiences at the Pikesville MD location, the Bethesda crew served me a delicious but glutenous appetizer. I emphasized my celiac disease when I made the reservation, when I sat down, and when I ordered. Additonally, the waiter claimed to have full understanding when I said I needed my food to be GF for medical reasons, not just for a diet. I was suspicious because my app had a sauce and I asked a server/hostess to double check that my plate was GF. She left and came back a few minutes later to reassure me it was safe, so I dug in. Five bites in and my waiter walks briskly over, told me not to eat another bite, said my plate was not GF, and took it away. He apologized and asked if I was going to be all right; a manager came over and did the same thing, and they talked more with my parents while I was throwing up in the bathroom. They did not charge me. They earned two stars because at least they realized the error and owned up to it; with training and attention to detail, I doubt this would happen again.

Celiac friendly?

No

Always a good safe meal!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My husband and I choose Ruth’s Chris for our anniversary dinner every year! It’s my favorite steak restaurant for the quality, but also because they take my food restrictions due to Celiac very seriously. I have never had a problem or concern regarding what was safe for me to eat and they have always been great at exposing how they take precautions. Can’t wait to go back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Reservations recommended

There’s a dedicated GF menu but it hardly has anything on it. Only one app, a couple of salads and a bunch of steaks. No chicken or seafood and 2 desserts. It was pretty disappointing for our anniversary dinner, especially when the bill was close to $250.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

A gluten free menu. Does warn that there’s a chance of cross contamination. I did not have any problems.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wow! The service here was awesome. The waiter knew all about celiac. So easy to order and the food was great.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent