Review of Ruth's Chris Steak House

7315 Wisconsin Avenue, Bethesda, MD 20814

Overall Rating

Review


I have never reviewed anything before, but for any celiacs out there, I want to share that as of July 2015, this Bethesda MD location of Ruth's Chris is woefully undertrained on gluten. Despite excellent experiences at the Pikesville MD location, the Bethesda crew served me a delicious but glutenous appetizer. I emphasized my celiac disease when I made the reservation, when I sat down, and when I ordered. Additonally, the waiter claimed to have full understanding when I said I needed my food to be GF for medical reasons, not just for a diet. I was suspicious because my app had a sauce and I asked a server/hostess to double check that my plate was GF. She left and came back a few minutes later to reassure me it was safe, so I dug in. Five bites in and my waiter walks briskly over, told me not to eat another bite, said my plate was not GF, and took it away. He apologized and asked if I was going to be all right; a manager came over and did the same thing, and they talked more with my parents while I was throwing up in the bathroom. They did not charge me. They earned two stars because at least they realized the error and owned up to it; with training and attention to detail, I doubt this would happen again.

Celiac friendly?

No

Updated 8 years ago