Review of Sangria's Mexican Grill Of Appleton

215 S Memorial St, Appleton, WI 54914

Overall Rating

Review


I have always had a positive experience at this restaurant. Today the cook messed up my GF order by giving me flour tortillas instead of corn tortillas. After one bite, I could tell. The waitress apologized and said she would get it fixed. Someone other than our waitress brought out my second plate. This plate had corn tortillas but the cook had just taken the ingredients from the flour tortillas and flipped them onto the corn tortillas. How could I tell? First, the ingredients were upside down. Second the fish I bit into was now on the new plate with the corn tortillas. I had to point out that all the ingredients had been in direct contact with the gluten of the flour tortilla. The waitress politely took my plate back. By the time my order was finally made correctly, my dinner guest had finished eating. Food was delicious. Waitress worked hard to get it right for me, starting with taking my order and confirming GF and DF. Thankfully, I go out to restaurants with Gluten-Ease, just in case. Food here is great, but either there are new cooks, or they are overwhelmed. Mistakes of this magnitude just should not happen in this day and age. Dietary allergies are no longer an uncommon thing. The positive is we had a fantastic waitress. Also, received 50% off my dinner due to the errors. Do NOT hesitate to double check your food is GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago

Celiac