The ordering process was very smooth. The tablets at the front made the gluten free options easy to find. You could also label each item as an allergy issue if you want. We ordered 2 gluten free items and 1 regular..burgers have gluten free bun and lettuce wrapped options.
The hiccup occurred once we picked up our food. We ordered to go and all the items were placed next to each other in the bag. There was no label on the gluten free bun and there was nothing separating from the gluten free items from the regular ones even though we tagged the gluten free items as allergies.
I think it was a simple mistake but it was disappointing.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Shake Shack has a gluten free bun, their burger is good for fast food. This location did not bring my gluten free burger n bun separately on a different tray as to avoid cross contamination. Other locations I have visited have put my burger on a separate tray or bag to prevent cross contamination. I did advise person taking my order that I need to be gluten free. Ask them to put celiac/allergy into the order when placed. Burger was good but concerned about possible contamination.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Good
I have eaten here many times and never gotten sick. They have gf buns.
— Very
— Most/All
— Excellent
I ordered a gluten free burger (shake burger). It was pretty good and the staff understood what to do for allergies.
— Somewhat
— Not Much
— Good
They don’t serve any gluten free items at all.
— No gluten-free information on the menu
Sensative Celiac, ordered GF bun,with other non-GF family order. Mine wasn't marked, but was figured out. Next day, No problems & I also had their fries.
— Somewhat
— Some
— Good