Review of Shake Shack

The ordering process was very smooth. The tablets at the front made the gluten free options easy to find. You could also label each item as an allergy issue if you want. We ordered 2 gluten free items and 1 regular..burgers have gluten free bun and lettuce wrapped options.

The hiccup occurred once we picked up our food. We ordered to go and all the items were placed next to each other in the bag. There was no label on the gluten free bun and there was nothing separating from the gluten free items from the regular ones even though we tagged the gluten free items as allergies.

I think it was a simple mistake but it was disappointing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent