Was given a gluten-free menu. Ordered making sure both people understood. Sat down was brought out Texas toast on my ribs. Then was told they would remove the bread. Not safe at all!
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good
Really good ribs! Also great grilled chicken tenders. They were very careful once I told them I have celiac. They put it in the computer and then went in back to be sure they knew to change gloves. Great meal and didn’t get sick.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
The guy working was super sweet. I am a very cautious celiac and he put gluten allergy on the ticket 4 times just to make me feel better lol. I got the barbecue chicken plate with coleslaw and baked beans. It was really good and I didn’t get sick. Adding this to the list of safe places in montgomery!!
— Very
— Separate gluten-free menu
— Some
— Excellent
Great quick-casual BBQ (and we’re from Texas!). All the BBQ plates are GF, minus the Texas toast. For sides, the baked beans and coleslaw were both GF and both very good. Once the guy at the counter taking our order heard our daughter needed GF, he went back and told the kitchen so they could handle her order specially. Would absolutely eat here again.
— No gluten-free information on the menu
— Some
— Excellent
Absolutely love Shane's Rib Shack, I am totally gluten-free and have eaten there many times and never had a bad experience they are awesome!
After having to leave another restaurant due to false info about GF availability, I called Shane’s before we wasted more of our time! Shane’s DOES HAVE A GF menu, it’s simple but still a good amount of options to actually enjoy a REAL TASTY MEAL OUT! And didn’t seem to suffer any gluten symptoms after!👌🏼👌🏼👌🏼
Great food! They have a separate gluten free menu that shows options on the main menu but clearly lists what is gluten free. Cashier designated as gluten free in the register and went back and told cooks of my gluten allergy. Brought my food out separate to ensure no cross contamination. Only downside was my husbands food took longer to come out but I believe it took longer because he ordered grilled chicken tenders. Great quick serve restaurant that is definitely cautious about food being gluten free. Seems to be celiac friendly...I felt comfortable eating here because of the above mentioned things. It has been almost 24 hours and no signs of eating gluten for me.
Went on a recommendation from our hotel. Reviews were promising. Shane’s knew all about gluten. I felt comfortable eating here. The food was great!! I highly recommend it! I didn’t get sick.
Yes
Let them know you are gluten free. They put it into register and also go back to confirm with the kitchen. They bring food out separately. I’ve never had an issue and food is delicious! Now, if they would just dedicate a fryer!
The bbq was really good, I wasn’t a fan of the Cole slaw but I can be a Cole slaw snob. All of the workers took care with my gluten sensitive mea to keep it separate and to limits as much cross contamination as possible. The server even brought mine out separate from my husband’s.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed
— Very
— Separate gluten-free menu
— Some
— Excellent
Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.
Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.
— Somewhat
— Some
— Good
This place understands cross contamination and they have a gf menu. When you order ask them to clean the grill and let them know you are ordering from the gluten sensitive menu.
This is a franchise so the protocol should be the same across restaurants.
Delicious 🤤 BBQ!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They were very accommodating
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good