Review of Siegel's Bagelmania

I had heard great things about the gluten-free options at this restaurant, so as a celiac, I was excited to try it out. Unfortunately, my experience turned into an absolute disaster.

First, let’s talk about the valet parking situation. Brace yourself: they charge a whopping $60 for valet parking if you’re not taking out or dining in. Yes, you read that right. Be prepared to stop at the entrance to the parking lot and empty your wallet just to park your car. And the valet attendants? Well, they’re not just rude; they’re downright hostile. Apparently, paying customers are an inconvenience to them.

Now, onto the host. When my spouse arrived a few minutes after me, they were met with a full-blown interrogation. The host literally yelled, “Hey, where are you going?” The entire restaurant turned to stare, as if my spouse was a criminal fleeing the scene. After convincing her that we did, in fact, have a table, she reluctantly led my spouse to our seats, her face twisted in disdain.

But wait, it gets worse. Our server was the epitome of neglect. We sat there for a solid 10 minutes without a single acknowledgment. Not even a nod. It was as if we were invisible. Fed up, we abandoned the dining room and headed to the deli counter.

The counter person seemed promising, until I mentioned my gluten allergy. Their response? “Allergy? Oh, as soon as I take the bagel out of the package, it’s over. Nothing is gluten-free here.” Seriously? I get the risk of cross-contamination, but how hard is it to change gloves and use a clean workspace? Apparently, too hard for them. They flat-out refused.

For a supposedly landmark restaurant, this was an abysmal experience. I won’t be back. If you have a gluten allergy, steer clear—unless you enjoy playing Russian roulette with your health.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor