I just attempted to order a gluten free cheeseburger, which I’ve had several times, but was told the only gluten free item is the bun….
I politely questioned this, asking, “so the burger isn’t gluten free?”
Response: “no nothing is gluten free other than the bun.”
While I know this is incorrect, i didn’t want to aggravate the employee who had already walked away to continue the phone call conversation he was having.
Smashburger is one of the few places I can typically eat gluten free and this was beyond discouraging.
— Not at all
— No gluten-free information on the menu
— Not Much/None
They told me they understood gluten free, changed gloves, separate fryer for fries etc. I ordered a burger w USO’s gluten free bun & fries. Tasted great but an hour later I definitely got cross contamination. Would not recommend if sensitive. 🙁
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
I don't have a smashburger around me. I didn't know what to expect but I was pleasantly surprised. I ordered their gluten free bun (which was one of the bests I've ever had), the employee ask if it was an allergy so they could tell the cook to prepare it on a separate grill. Employees were really nice and knowledgeable about the situation.
I'm surprised so many have voted this place celiac friendly. I was told the burgers are cooked on the same grill as their grilled cheese (and not cleaned in between). We ended up not eating there and left
No
Staff very knowledgeable about cross contamination. Grilled my gluten free bun instead of toasting. Fries are fried in dedicated fryer. Delicious
Yes
Excellent. Knowledgable staff and dedicated fryer. Manager states she is very cautious now of making shakes because if an issue they had with cross contamination. Great burgers.
Yes
Great food, got a burger with a gluten free bun and fries. Staff very knowledgable and toasted my bun on the grill instead of the toaster. All seasonings on the burgers are now GF.
Yes
Recently partnered with Udis for GF buns. Changed spice mix on burgers and chicken sandwiches to be GF. Fries are prepared in a specific fryer to avoid cross contamination. Cashier was knowledgable on their processes and ingredients. Ask them to not toast the bun if you are concerned about cross contamination since the toaster is shared with regular buns.
Yes
The server was very helpful and made sure my order is just how I needed it. Gluten free bun, dedicated fryer and a delicious dairy free chocolate shake!!
— Very
— Some
— Excellent
Best GF burger bun I’ve had to date. Please not nothing GF is listed on the menu, just ask when ordering.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Absolutely delicious every single time!! They offer gluten free buns for an additional $2. I believe the bun is Udi’s brand. It’s so delicious and fluffy! I was told that the french fries are fried in a dedicated fryer. They also noted “***Gluten allergy” on my order!!
I’ve never gotten sick from eating here and it’s one of my favorite places to get gf burgers and fries!🍔
You can get any burger from the menu with a gluten free bun😎
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They do have a dedicated fryer but then said their fries have a coating on them and they aren’t gluten free. The burger was delicious, even with no side of fries.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Although this place is not dedicated gluten-free, they’ve done a great job, making me feel really comfortable eating here. They have two people on staff with celiac disease who have done a great job training everyone about cross-contamination. They even have a dedicated frier for French fries!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good