Review of Smokejumper Cafe

628 Highway Avenue, West Yellowstone, MT 59758

Overall Rating

Review


We approached the food truck at 5:01. The sign said, “ be back 5-8.” We stood around for a few minutes and a man walked up, sat at a nearby picnic table and began writing on a menu board. After being ignored for a few minutes, I approached him and asked if they were open. He curtly replied, “yeah that’s what the sign says.” Sounding annoyed he also said, “I got a take out order that I have to fix before yours. “ Still no direction as to what I should do… so I stood by the window and waited… and waited. A guy walked up in between and he spoke to him briefly. At around 5:20, he finally spoke to me again and asked what I wanted. I ordered, paid and he walked away curtly. Still no direction as to when my food would be ready or how I should get it (ie: wait here or we will bring it out in a few…). At 5:45 we got our food. The gf burger was amazing according to my son. I ordered the gf fried fish, which is the only reason I stood their for that long in the first place and took the rudeness. The reviews were so complimentary and gf fried fish is so rare. So I kept hoping it would be worth it. The gal who came out and delivered our food was friendly. And later the guy came back and made an effort to acknowledge the long wait by saying, “thanks for your patience.” Which I appreciated. However, the fish was undercooked in the middle which kinda grossed me out, and it lacked flavor. I did my best to eat it because I was hungry! Needless to say, it was disappointing.

Also two people came up and got their food before we got ours. (Both arrived and appeared to order after us.) Maybe one of them was the order he referred to that had been called in, but who knows. It was a bit of injury added to insult. Not a great first impression.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Owner Response


#jkaren your over-developed sense of entitlement is noted

Updated 9 months ago