The staff is knowledgeable and reassuring -perhaps overly. My daughter w/ Celiac had safe GF and fries for one meal. Second time a few nights later (busier night) we were assured again. She got violently ill several hours later. We’re pretty sure the bread was not GF since her reaction was the worst we’ve ever seen. I have a Nima but did not use. I learned my lesson and can never trust even after strong reassurance of safety.