Review of Sweet Sage Cafe

16725 Gulf Blvd, North Redington Beach, FL 33708

Overall Rating

Review


Ok, so if you are looking for more than toast that is GF, this is not the place to go. I will say that it is a cute place and they cater to dogs with a full dog menu, but beginning with our service the whole experience seemed a miss. When I asked about the GF OPTIONS, my answer was "we have toast and the hollandaise has gluten." When I mentioned that they were on this app as gluten-free she responded "oh well we didn't put it there!" She also then gave me the obvious choices of what is gluten-free such as eggs and bacon and hashbrowns. Which I'm sure you all love to hear as well. I ordered the gluten-free French toast Apple Chris when it was brought to me it was just a gluten-free Apple crisp French toast. When it got to the table it was just French toast without the Apple crisp. When she brought it back she threw down at the table and said well that's all they would do to it anyway, is just throw some apples on it. At this point another woman came over and asked if everything was okay, that is when I blew I told her how our experience was bad from the very beginning and how rude the server was. She said she was the right person to tell about this experience and that the owners would know about it. But then absolutely nothing happened. No manager no owners, no recovery nothing. The whole thing was strange. I had about four bytes of the food because The toast was very dry and stale. Nothing was taken off the bill like my meal and when we went to go pay the bill we ran into the woman that said that she would let the owners know. She seemed empathetic to our situation and then almost spoke in code to the woman at the front who told us that she was the manager. We walked into another room and then and gentlemen joined us as well. We began to rehash the entire story but it just seemed that nobody was really recovering the situation. The woman "manager" didn't really seem to want to hear about the experience; however, the man did and listen to our concerns. I sat and told him what we go through being gluten-free, and that it's not just a fad or something cool to do. I told him that people really do get very sick eating non-gluten-free food. I also explained that there needs to be some sensitivity training to the servers so that they understand that we're not trying to be difficult we just really don't want to get sick. I guess nobody really understands until they are in that situation. The owner did become more empathetic to our concerns, and as it turned out the woman who said she was manager was also an owner. We gave them suggestions on how to be more gluten-free friendly...different flour and breads that they can use, although I don't believe they have any desire to be more gluten-free friendly. Finally after a bit of back-and-forth we went to pay the bill, and the owner said that he would take care of it. This is the only reason that we gave this place a two star rating. I hope they make good on their word about talking to their servers and teach people about the sensitivities of gluten-free people.

Celiac friendly?

No

Updated 8 years ago