Review of Sweet Salt

296 High St, Northcote VIC 3070, Australia

Overall Rating

Review


It is important to note that the service Sweet Salt provide to those with Coeliac and other allergies is above most. However, on a couple occasions now, busy periods seem to be their Achilles' Heel.

Tonight we put in an online order at 6:10pm for pick up and did not leave the store with the order in our hands until 7:50pm. Just over a one and a half hour wait.

From a service perspective, they were kind but well understaffed and it is obvious that their processes need a review in terms of efficiency. I am all for the care given to make sure there is no cross contamination but there needs to be better understanding of their production times to give customers a better ETA.

The food was okay, not the best they have produced, and the potato cakes were more so overcooked batter than potato.

My advise is to stay away during times of high demand.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 month ago

Symptomatic Celiac