Great food. Very knowledgeable staff. Gluten Free menu with lots of options.
I don't write reviews but here goes...most horrible experience for a celiac at Ted's - ordered a cocktail that on the menu which listed Tito's vodka- I watched the bartender pour Kettle One - I asked her when she put it in front of me if it was Tito's and she said no - I gave you an upgrade...I told her I had Celiac and ordered the advertised drink because it listed Tito's as the vodka- she gave me a dirty look and said I guess I can make you a new one... Had I not seen her I would be sick.... We then were seated and I spoke extensively with the waiter about my gluten issues and cross contamination - ordered my salad from the gluten free menu with a bison burger on top...when it was served I took a bite of the burger and then noticed the salad under it was covered in croutons and I was shocked. I asked to send it back and the waiter said sorry and returned within 1 min- same burger (with my bite missing) and salad- they took the croutons off!!!! What??? I have celiac! I'm not on a fad diet - cross contamination is very dangerous to me and will make me sick for days/weeks and wreaks havoc on my body and damages my organs! Don't claim to be gluten free and not know what it means or not train your kitchen or staff! If someone had an allergy to peanuts and they were served food with peanuts it in it and the person went into anaphylactic shock and died - legal action might make Ted's think twice about how to seriously accommodate dietary requirements- I don't mind going out and having limited options with my dietary needs but do have a problem with it not being taken seriously- will NOT be back- P.S. had to give one star because it would not let me submit- I would give it no stars if that were an option...FYI TED- fix it!
Great salmon & sirloin. Very accommodating.
I have never been dissappointed at Ted's. The cedar plank salmon is my favorite and the family enjoy's the prime rib. They take good care of you if you are gluten free. They have a great gluten free menu to choose from which is available on their web site. We will be returning to Ted's in Lakewood, CO this weekend for a birthday dinner, and I can't think of a better way to celebrate.
Went here with a few friends for dinner. Was handed GF menu and assured that every item on the menu was prepared in a distinct GF environment including the fried items (chips and fries). Ate the Big Sky salad and had the homemade chips, all off the GF menu. Half hour later, sicker than a dog. Would not recommend, there is definetly a lack of communication between waiters and cooks, or maybe they just don't care about cross contamination... Disappointing after thinking I finally found a place that ensured food and fried food was celiac friendly on Front street in Hartford.
While they do have a gluten free menu, they have offering on their that are not celiac safe (fries that are not made in a dedicated fryer). When I ordered my salad and was clear that I had celiac disease, the waitress assured me it would be fine. When it came, it had a hunk of bread that had fallen into it that I discovered after taking several bites. They swapped it out for a fresh one, but never apologized and did nothing to assure me the next one would be safe.
Had a great experience. Highly allergic and staff was knowledgable and they had GF menu. Best salmon and broccoli I've had in a long time.
Me and DH's steak dinners came out cold. I was excited to try GF steak salad but it was just plain lettuce, some cucumber, 2 slices of tomato, and cold steak with a tiny drizzle of dressing. Very disappointed. It took over an hour for dinner. Several tables around us sent dinner back. The kids dinners were good though and the only saving grace of the night was that the restaurant gave the kids wiki stix to keep them busy while we waited. Will not go back again, and would not recommend.
I have been to Ted's 4 times over the last 3 months. 2 times I have ordered off of the gluten free menu and had my food come out with obvious gluten. I'm not a person to send food back but had to in these cases. One salad with croutons and one bun less burger with onion straws on top of it. No apologizes offered, just an eye roll and a 15 minute wait while my husband's food sat and got cold. I'm over Ted's.
After getting sick at a few restaurants I was nervous to eat out again. For me, gluten and dairy cause a lot of pain and gut issues that I've delt with since I was a child, I've only recently figured out it was gluten and dairy. I read the reviews about Ted's and decided to give it a try. Before we were seated I asked for the gluten-free menu. The server was great and understood my concerns. I ordered the bison filet, sweet potato no butter and the kale salad with no corn salsa or dressing but I asked for olive oil. The food was absolutely fantastic and I indeed felt I could trust the cookstaff. As my friend and I were enjoying our meal the owner came by and asked how everything was, genuinely concerned since I ordered the "special request". I told him my situation and how I read that Ted's has a separate fryer and such. He said yes and that they make sure my kind of meal is done right. Wow! I will absolutely come back. It's now four hours since the meal and I feel great. I appreciated finding a place that understands how serious our requests are. Thank you Ted's in Alexandria, VA, Old Town
I always like the food here. Just this week they added a gluten free bun option to the menu for a nominal $1 charge. It's amazing! I've had the same bun in a restaurant in GA and it's to die for. More than worth the extra charge. Something else new, the manager comes out to make sure of all your allergies and let's you know the cook is aware of your order to take precautions.
If I could leave negative stars I would teds used to be the place to go. Used to be is the operative statement I went there for dinner the other night and explain to the waitress that I'm gluten-free did I need to explain to you that I have celiac no I don't think so I was guaranteed a gluten-free meal Too bad my food came out with biscuits on top of it the waitress apologize profusely and stated they would remake my entire meal I said please make sure they remake my entire meal and don't just replate it. Well 10 minutes later the snotty manager comes out to ask me if I really needed gluten-free for a reason or if I'm gluten-free just because I'm sorry is my personal health and my personal business your business? Why no it's not. So they already wasted 10 minutes deciding whether to re-cook or replate my meal 20 minutes later my meal finally comes out so after everyone in my family has eaten I finally got mine the waitress was very kind but the manager never came back to check on me to see if my food was right or to do anything of any kind. Needless to say that will be our very last visit to Chad celiac gluten UN friendly restaurants
On Tuesday, December 30, 2014 I took my out-of-town guests for dinner at Ted's Montana Grill. We all had the same entree. Two of us ate the cucumber condiments. The other did not. Six hours later, the 2 of us who ate the cucumbers were violently ill for 36 hours. My doctor diagnosed us with the Norovirus, which is contracted from eating contaminated food, or eating food where food handlers did not wash their hands after using the bathroom. I notified restaurant and told the Manager. She apologized and offered me a coupon. I was so sick at the time, I couldn't imagine eating there again. She said she would let the General Manager know. The General Manager never called. Poor customer service, and bad fresh cucumbers!
Always enjoyed Ted's in many different locations. They now have GF buns for their burgers - delightful surprise.
I was really excited to have a burger with a GF bun. The food tasted great. Unfortunately after about 10 minutes I was severely glutened. Idk if it was the fries or the cross contamination but it was one of the worst times I've been glutened. Disappointed because I had such high hopes! I do not suggest eating here if you have celiac disease or if you are sensitive because cross contamination seems to be a big problem there.
GF menu has a good selection & items for the kids, bonus! My burger had great flavor. Fries are cooked separately. I feel quality was quite low though for the price. Lettuce to wrap burgers was wilted, broccoli had gross gas-like flavor that server said is normal because they cook it with the salmon ?? And though I was clear about my anaphylactic egg allergy, my meal came with mayo-based sauce on the side. The server at first told me it was egg free when I questioned it, and then came back to say she was wrong - scary! I doubt they could safely accommodate celiac preparation!
Lots of GF options! Loved the burger, Parmesan broccoli and French fries
Ted's USED to be my families "go-to" gluten free restaurant, eating there every weekend. Really great gluten free menu and with a sever allergy we felt very comfortable. We had one experience where our food came out clearly mixed with gluten items. Understanding mistakes are made we continued to be loyal customers. On our next visit we were told by one waiter that the entire gf menu was safe and then by another waiter that a few items on the exclusively gf menu was not in fact safe to eat. Then, during this same visit found that, yet again, there was clear cross contamination. I'm not certain if the management has changed or the kitchen staff but something has clearly occurred that makes me no longer trust that this particular Ted's is a safe place to for gf eaters. The good news is that there is another restaurant down on Evergreen Walk that is SO careful and has an unbelievable and expansive gluten free menu: Burton's!
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