Review of The Bancroft

15 Third Avenue, Burlington, MA 01803

Overall Rating

Review


BE YOUR OWN ADVOCATE

When it comes to this restaurant make sure to be your own advocate, because the staff does not fully understand the severity of allergies. I wanted to order a steak with a gluten and dairy allergy and I realized that I needed to ask about cross contamination on the grill. The waiter’s first response was nothing can occur because if the temp of the grill. Not impressed, I asked to speak with the manager. If I had not asked and put up a stink they would have never given me the option of having my steak pan seared. So if you want to have a steak as to have it pan sear so it is completely safe. The rest of my meal tasted very good and after advocating they made sure it was safe. If I come back I will make sure to ask the right questions.

Updated 4 years ago