The Chateau

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
2 ratings

As rated by the community

404 Providence Hwy
Norwood, MA 02062

Most Recent Reviews


Celiac

Overall Rating

Review


They have several gluten free items on the menu, including a gluten free section on the Kids Menu. The manager came to our table to talk with us in advance and then spoke with the kitchen. My 5 year old loved the kids Mac n cheese. They also had gluten free bread, but it was hard and didn't taste great.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
Updated 9 months ago read full review

Celiac

Overall Rating

Review


I was so excited that my takeout order, a burger, came in packaging labeled with stickers that said gluten free.

The bun looked too good to be true and I was newly diagnosed with celiac disease. I ate it assuming it was a really good GF bun.

I was so sick hours later and I’m so much pain.

I called the next day to ask what company the gf buns are and they said “Udi’s”. I always have Udi’s rolls in my freezer so I knew that the roll I had eaten the night before was clearly not GF and I had been glutened.

I was so sad because of all the positive reviews but it was my fault for not calling them that night and sending it back..

This was July 2022.

UPDATE 2023

They wronged me again :( this time I had a gluten free Buffalo chicken sandwich that was definitely safe and deff had the Udi’s roll… but I asked for a side salad and LOL it had croutons on it. So the salad was packaged separetly and I gave it to someone else to eat but WTF?!?

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Overall Rating

Review


I ordered the gluten free chicken parm. Usually it comes breaded with gluten free bread crumbs but all I got was a boiled piece of chicken with a handful of breadcrumbs thrown on top that were all soggy and mush. There were also some penne in my pasta that had lines on them while the rest did not. I asked the waitress about this and she brought it back to the kitchen and the manager went in the kitchen and was yelling and then came back with a new plate and apologized. Not careful at all about food allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Great experience! Asked for a Gluten free menu before we were seated which had a large variety of choices on it. The waiter brought over gluten free rolls which I didnt like but it was nice that they even had them as an option so I wont knock off points. Will definitely be going back 😀

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I felt that the food was not celiac friendly

Updated 6 years ago read full review

Overall Rating

Review


Great place - knowledgeable and the manager came out with my meal separately; greatly appreciated as I am celiac. They even had gluten free dinner rolls! Will come back again.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Excellent gluten free menu with a large selection.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


As soon as the waitress saw the gluten free menu in front of me, she brought me gluten free bread. After ordering, a manager came to our table to assure me that she had spoken to the kitchen to ensure there wouldn't be any cross contamination. They have an extensive GF menu which includes several mixed drinks and GF beer. They made me very comfortable.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


got good GF options, but food is meh.

nice view on the golf course if you got a window seat.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I needed a pizza for a birthday party last minute, and the staff was accommodating. Separate utensils and the pizza is cooked in its own tray (looks like Against the Grain, but I didn't ask). It cost about $12.00.

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Manager involvement in GF orders and helpful staff. Food is quite good. We go regularly. Manager comes out for gf orders.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I would give 5 stars for being gluten free but the food needs work. the pasta was under done and the chicken parm was dry. this place is amazing for people who need gluten free 10 years ago but in today's world of accommodating restaurants it left a lot to be desired.

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


The pasta with veggies and chicken was outstanding. They even had gf bread. The pasta was cooked just right and has a great texture. I asked what company makes the pasta and was told, Heartland. We will definately go again.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


GF menu has several good choices including pasta. Manager always comes over to verify order. In the several times we have been there, we only had a problem once with a waitress who had not been properly trained and tried to give us regular pasta. But the manager stepped in and ensured we received the right GF meals. Definitely on our list of top places to dine.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


great food and atmosphere. Manager verified my order and staff was very professional. food was tasty and portions were generous. I can't wait to have the brownie!

Updated 10 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Didn’t get sick. The waiter checked with the kitchen on several items we asked about. They had gluten free rolls wrapped in tin foil.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have a Casein allergy and my pasta had cheese on it. This was takeout and the manager argued with Me and hung up the phone. I ordered with Special instructions but he said no instructions were with the order. He offered for me to go there and pick up another order. The only way to get cheese on this pasta is to request it. I’m perplexed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Celiac

Overall Rating

Review


I did an Uber eats order for the first time for this restaurant. It’s very close to where I live. There was some mixup but the restaurant called me about eight minutes after I placed the order to confirm that I had the gluten allergy that I had put on the salad I was ordering. When I got the food, I was confused, but I looked up the item and saw it was exactly what I ordered.. the salad and the beef pasta peas was very good tasty zero issues

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Update: went today for lunch. All I got is a salad with chicken and within an hour got very sick. Not sure if it was gluten or dairy or cross contact but I won’t be returning anytime soon.

Most of the time this location is great with allergies. They have a good selection for meals and the staff is friendly. There’s always a manager who checks in and makes sure everything is ok. DO NOT get the steak tips! Like the other review I got glutened from eating the steak tip dinner. Must be in the marinade. First and only time getting sick here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Gluten Intolerant

Overall Rating

Review


My pizza was delicious and the menu shows what is GF, the manager came to confirm what I ordered and that it was safe for an allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info