The Counter

4.5 stars 4.5 out of 5 41 ratings

1451 Broadway, New York, NY 10036

(212) 997-6801
96% of 32 votes say it's Celiac friendly
  • User profile picture thumbnail
    4 ratingApril 27, 2016

    It was crowded which seemed like bad news but they seated us right away. The tables are small and it's very noisy. The waitresses are nice and the food isn't bad. The only problem was my burger was not medium which I stressed and they forgot my lettuce. The menu choices are great, my husband has a gluten sensitivity and he thought his food was great although a GF bun is an extra $2. Their fries are okay but you should go for the make your own burger.

  • User profile picture thumbnail
    4 ratingApril 24, 2016

    Yummy GF buns for our burgers! High quality beef made for a tasty burger! Separate GF menu. Teens loved building their own burgers with exactly what they wanted for toppings. Sweet potato fries were very good!

  • User profile picture thumbnail
    4 ratingApril 15, 2016

    Great place for a quick bite to eat. They have gluten free buns and a dedicated fryer. Had a sandwich and cheese fries, a bit pricey.

  • User profile picture thumbnail
    4 ratingApril 15, 2016

    Good tasting burgers with many options. The gluten free bun crumbled rather easily, but the wait staff was knowledgable.

  • User profile picture thumbnail
    5 ratingMarch 30, 2016

    This place was amazing! Came here for a quick bite after our flight and the food was wonderful! Waitress was new but very attentive and understanding. Will definitely come back!

  • User profile picture thumbnail
    4 ratingMarch 26, 2016

    I am a regular here and I really love the food but for a burger no bun and Chz fries is $27 and the last time I went they wouldn't give me an extra sauce on side for fries without charging me extra pretty ridiculous. Strange because when I ask for extra in the past never a mention of extra

  • User profile picture thumbnail
    5 ratingMarch 25, 2016

    Extremely good food. we were here at 2:00 on a Friday and the place was packed. Service was still quick and food was excellent!

  • User profile picture thumbnail
    5 ratingMarch 16, 2016

    Fantastic! Gluten free menu and careful!

  • User profile picture thumbnail
    5 ratingMarch 06, 2016

    Gluten free bun available with the build your own burger option

  • User profile picture thumbnail
    5 ratingJanuary 17, 2016

    Great! GF bun was amazing! Not at all dry like so many can be. Sweet potato fries were also wonderful!

  • User profile picture thumbnail
    5 ratingJanuary 11, 2016

    So good! Lots of options and totally celiac-friendly (separate fryer etc). Only downside was the slow service and packed area (it's a pretty small place) but the burger made it worth it!

  • User profile picture thumbnail
    5 ratingJanuary 09, 2016

    Excellent burger with tons of options and gluten free buns or meat on a salad!

  • User profile picture thumbnail
    5 ratingDecember 29, 2015

    They were out of GF buns (and a few other things) when went on a Sunday night. They were knowledgable, and did have a GF menu. The burger and fries were great.

  • User profile picture thumbnail
    5 ratingDecember 15, 2015

    Amazing!! We were starving and the service was great, and the gluten free bun tastes just like a regular bun! Great food and very accommodating. We would definitely come back!

  • User profile picture thumbnail
    5 ratingDecember 14, 2015

    I love to go anywhere that has a gf bun for my burger! Delicious burger and fries are also gf This made me very happy on my first night in NY!

  • User profile picture thumbnail
    3 ratingDecember 13, 2015

    Didn't have gluten free burger buns when I went. Offered to put it on a bed of lettuce instead

  • User profile picture thumbnail
    5 ratingNovember 21, 2015

    Delicious burgers and a number of gluten free options for toppings. Fries were decent too. I would definitely go back.

  • User profile picture thumbnail
    5 ratingNovember 18, 2015

    Expensive, but delicious!

  • User profile picture thumbnail
    5 ratingSeptember 21, 2015

    This was our second time here. My son has celiac. The burgers are so yummy and for the first time in years he ate french fries without having to worry since they have a dedicated fryer. Its NYC so yes it isn't cheap but they are large portions.Staff was very knowledgeable.

  • User profile picture thumbnail
    3 ratingSeptember 06, 2015

    Yes, it's got a dedicated gf menu and very knowledgeable. Lots of choices for a celiac. I only gave it 3 stars because of how expensive it it. 2 adults and 3 kids = $150 .... For burgers and soft drinks!

  • User profile picture thumbnail
    2 ratingAugust 25, 2015

    The food that was served to us correctly at The Counter was actually quite good. Unfortunately, poor service overshadowed the good parts of the meal. The wait staff was reasonably attuned and accommodating to the needs of gluten-free. However, despite clearly advertising them, they were out of GF buns, which made the meal much less filling. They were out of other ingredients as well, and made several mistakes with our order. The Counter has potential to be a decent GF restaurant, but they need to get their act together in relation to ingredient availability and service first.

  • User profile picture thumbnail
    5 ratingAugust 19, 2015

    Awesome breakfast attentive staff. Great pricing right in Times Square!

  • User profile picture thumbnail
    4 ratingAugust 15, 2015

    per i celiaci รจ un posto sicuro.. cucina dedicata!!! yesterday night we have been there... The meet is very good and as i suffer forma gluten allergy the place is safe and dedicated. i had my special bun and french fries... great !!!

  • User profile picture thumbnail
    5 ratingJuly 26, 2015

    Excellent place! Very knowledgable about GF. They have a good menu with a lot of options. They serve the burgers on an Udi's roll, which can get boring like most burger places do. But the burger was excellent and the fries are gluten free too! Great place to eat in Times Square.

  • User profile picture thumbnail
    1 ratingJuly 07, 2015

    We went based upon recommendations on this app. Despite the GF claims, I was immediately sick which ruined my vacation day and my wallet since you can't get $ back either and it's pricey! Stay away!!!!

  • User profile picture thumbnail
    5 ratingJune 12, 2015

    great gf option in times square with dedicated fryer.

  • User profile picture thumbnail
    5 ratingMay 11, 2015

    Had a burger with GF bun and order of fries. Very sensitive celiac and had no reaction. The bun was soft, burger was fresh. Fries were just ok. Be prepared for Times Square prices- my order was over $20, but no reaction is priceless.

  • User profile picture thumbnail
    5 ratingMay 09, 2015

    Quality gf bun with a huge variety of toppings. ( I had ahi tuna with horseradish aioli and greens.). They put up with all my questions and they scrubbed a blender for my milkshake.

  • User profile picture thumbnail
    5 ratingApril 13, 2015

    So happy to find this place. I wish I could post pics -they have a great gf menu, a dedicated fryer and even gf milkshakes. You can pick bison, chicken, turkey or regular burgers. Fry options are sweet potato or Regular. Tons of topping choices and a good gf bun. Right on times sq.

  • User profile picture thumbnail
    5 ratingMarch 27, 2015

    Good selection on their GF menu. Great burgers and dedicated fryer for all their french fries, which were wonderful, especially the sweet potato fries! Yum! My super sensitive celiac wife had a bison burger in a bowl, and had no trouble afterwards. We will definitely eat here again next time in the city!

  • User profile picture thumbnail
    5 ratingJanuary 14, 2015

    gluten free menu and buns for burgers. very filling and tasty

  • User profile picture thumbnail
    4 ratingDecember 25, 2014

    Best burger since I went GF. there was a wait to sit and a wait to order, but the food was well worth wait.

  • User profile picture thumbnail
    5 ratingDecember 04, 2014

    Dedicated fryer for French fries was a real treat. They had a lot of options and the ability to build your own burger. Delicious!

  • User profile picture thumbnail
    5 ratingAugust 12, 2014

    Great, fun, gf burger place!

  • User profile picture thumbnail
    5 ratingJune 17, 2014

    Very knowledgeable and helpful...and yummy!

  • User profile picture thumbnail
    5 ratingJune 10, 2014

    A great place for a make-your-own gluten free burger. They offer Udi's buns, or you can have your burger on a variety of greens or quinoa. Staff is very knowledgeable about gluten free menu items. Dedicated fryer for fries. Amazing food.

  • User profile picture thumbnail
    5 ratingMay 05, 2016

    1699 N California Blvd, Walnut Creek, CA 94596

    Knowledgeable staff and clear menu choices for the gluten intolerant. Quality of the buns better than the typical supermarket gluten-free brands.

  • User profile picture thumbnail
    5 ratingMay 02, 2016

    2901 Ocean Park Boulevard #102, Santa Monica, CA 90405

    Yes their GF burger buns are quite delicious, and their shoestring fries are fresh and GF safe as well. Ask for their GF custom order sheet because many of the sauces on the Regular order sheet are not GF. The staff is knowledgeable and careful if notified that a client has a medical GF issue.

  • User profile picture thumbnail
    4 ratingApril 23, 2016

    11922 Democracy Drive, Reston, VA 20190

    They changed the fryer to include chicken tenders and the fries are not ok for cross contamination now. I'm so glad I asked! But so sad I can't eat them.

  • User profile picture thumbnail
    5 ratingApril 23, 2016

    4786 Admiralty Way, Marina Del Rey, CA 90292

    The food and service at The Counter were excellent. The first time I (a celiac) ate here, the manager came out to discuss gluten-free options with me and to show me the ingredients on some of the products used in preparing my meal, to ensure that everything was gluten-free. I wish more places did this. I was also assured that my food was prepared separately, and the wait staff asked if I suffered from a gluten allergy. I loved the fact that I was able to create my own burger/sandwich (I choose to be a vegetarian, so I couldn't have a patty), fries, AND a delicious milkshake for dessert. I definitely recommend this place!

  • User profile picture thumbnail
    5 ratingApril 22, 2016

    50 N Central Ave, Phoenix, AZ 85004

    Great burgers and fries! They have a separate fryer, but you have to specifically ask for it. They have a separate gluten free 1 page menu.

  • User profile picture thumbnail
    5 ratingApril 22, 2016

    4211 Waialae Ave, Honolulu, HI 96816

    One of my favorite places to eat on island and have never had a problem here with getting gluten free. I love their sweet potato fries and burger on a salad (no bun; though they do offer GF buns, I prefer without). I love their pesto on the burger too! Staff is friendly, helpful, and accommodating. Lots to eat and it's all been delicious.

  • User profile picture thumbnail
    5 ratingApril 22, 2016

    3225 North Harbor Drive, San Diego, CA 92101

    Get a burger in a bowl. All their sauces are GF.

  • User profile picture thumbnail
    1 ratingApril 17, 2016

    140 Shoppers Ln, Pasadena, CA 91106

    I've eaten here many times with no issues. However, I ate there a week ago and was sick for four days after. Will not be returning.

  • User profile picture thumbnail
    5 ratingApril 12, 2016

    9595 Six Pines Dr #1000, The Woodlands, TX 77380

    They have a dedicated gluten-free menu with good variety. The staff was knowledgeable. It was a real treat to get to enjoy French fries.

  • User profile picture thumbnail
    5 ratingApril 10, 2016

    50 N Central Ave, Phoenix, AZ 85004

    Really nice waitstaff with good explanations. The veggie burger is not gf, but you can get a mean custom grilled cheese with interesting toppings, and tasty fries cooked separately.

  • User profile picture thumbnail
    5 ratingApril 05, 2016

    11922 Democracy Drive, Reston, VA 20190

    Gluten free buns for an amazing burger. Can't speak to cross contamination but server was aware of importance. So gratifying to enjoy a burger with awareness both LF & GF.

  • User profile picture thumbnail
    4 ratingApril 04, 2016

    9110 Strada Pl #6130, Naples, FL 34108

    The service was slow but the food made up for it i ordered the sweet potato fries and a grilled chicken breast it was the best meal i have eaten at naples it cost around $7 i am gluten free egg free sugar free dairy free and on the paleo diet because of heath reasons but they really helped and were flexible with the menu

  • User profile picture thumbnail
    5 ratingMarch 24, 2016

    50 N Central Ave, Phoenix, AZ 85004

    Knowledgeable, flexible staff. Wide array of choices. Separate fryer. Great gluten-free reference sheet. No cross-contamination. Six stars if I could rate it higher.

  • User profile picture thumbnail
    5 ratingMarch 24, 2016

    12117 Ventura Blvd, Los Angeles, CA 91604

    They are very knowledgeable and they have a gluten free bun. Their staff is very flexible and they have a great gluten free menu. They have a separate fryer, so you can have very yummy fries. The hamburgers also have a great taste! This is a very good resturant and we would give it 6 stars if we could!

  • User profile picture thumbnail
    5 ratingMarch 21, 2016

    1699 N California Blvd, Walnut Creek, CA 94596

    Delicious safe food for a fair price... leave stuffed and happy every time

  • User profile picture thumbnail
    2 ratingMarch 21, 2016

    9110 Strada Pl #6130, Naples, FL 34108

    Really slow and bad service.

  • User profile picture thumbnail
    5 ratingMarch 16, 2016

    1402 JBR Walk Jumeirah Beach Residence - Dubai - United Arab Emirates

    Love The Counter! Always have a gluten free fryer. Get the burger in a bowl and enjoy your gf fries!

  • User profile picture thumbnail
    5 ratingMarch 04, 2016

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    Awesome food, and they have a dedicated fryer so fries can be eaten here! Delicious burger with GF bun. Very happy with my meal here. I recommend it highly!

  • User profile picture thumbnail
    5 ratingFebruary 27, 2016

    1699 N California Blvd, Walnut Creek, CA 94596

    Everything is outstanding, but especially the dedicated frier fries. SO GOOD. decent GF bun and good awareness by the wait staff, too!

  • User profile picture thumbnail
    1 ratingFebruary 25, 2016

    140 Shoppers Ln, Pasadena, CA 91106

    They have faulty staff training and food prep processes that make this a risky place to eat if you are a celiac. They routinely contaminate the supposedly dedicated french fry fryer and don't tell GF customers when they order fries.

  • User profile picture thumbnail
    5 ratingFebruary 22, 2016

    4786 Admiralty Way, Marina Del Rey, CA 90292

    AMAZING chili cheese fries. Build your own burgers were delicious too! All of the staff were super nice and very knowledgeable about gluten free and celiac. No cross contamination here! Would definitely recommend to anyone with Celiac!

  • User profile picture thumbnail
    1 ratingFebruary 21, 2016

    21209 Hawthorne Boulevard, Torrance, California 90503

    Horrible experience. We called in advance to make sure the fries were GF. We drove all the way to the restaurant and when we placed our order the manager admitted they fried onion rings and other items in the French fry friers! We left.

  • User profile picture thumbnail
    5 ratingFebruary 13, 2016

    3055 Olin Ave, San Jose, CA 95128

    Delicious!!! The people who work there r gf educated. There food is delicious and food comes really early

  • User profile picture thumbnail
    5 ratingJanuary 30, 2016

    850 Mansell Rd, Roswell, GA 30076

    Really good! I'll be back!!

  • User profile picture thumbnail
    5 ratingJanuary 04, 2016

    2580 W El Camino Real, Mountain View, CA 94040

    I have Celiac and eat here frequently without a reaction. Delicious customizable food! Great staff! Make sure to order from the GF pamphlet so you know which items at GF.

  • User profile picture thumbnail
    3 ratingDecember 18, 2015

    11922 Democracy Drive, Reston, VA 20190

    I got glutened!!! The DO have a dedicated frier BUT the seasoning on their fries has gluten. SMH. The burger was amazing.

  • User profile picture thumbnail
    4 ratingDecember 12, 2015

    341 George Street, New Brunswick, NJ 08901

    Dedicated fryers! Sweet potato fries? Hell yes. Great burgers too. They offer gf buns

  • User profile picture thumbnail
    5 ratingDecember 08, 2015

    4786 Admiralty Way, Marina Del Rey, CA 90292

    Fries are in a dedicated fryer! Chili cheese fries are gluten free and delicious. They have gluten free buns (udi's) so that you can get almost any burger.

  • User profile picture thumbnail
    1 ratingNovember 13, 2015

    725 W 7th St, Los Angeles, CA 90017

    I want to be clear that the fryer here is NOT safe. It is a shared fryer. This was confirmed by at least three employees (one of which was a manager). Please be safe! The staff gave conflicting answers and made be very uncomfortable. I am also a former health inspector and found the place to be quite filthy. This didn't leave me feeling very safe at all! There were crumbs in my water from either poor dishwashing practices or other contamination. I actually chose to forego eating there while the rest of my non-celiac party ate.

  • User profile picture thumbnail
    5 ratingNovember 08, 2015

    369 S California Ave, Palo Alto, CA 94306

    Had a hamburger bowl that was really good. Manger's very familiar with celiac and they have GF buns. Fryer is dedicated but they were very honest and said that the non gf fryer was right next to it and it could splatter and cc. I really appreciate their honestly.

  • User profile picture thumbnail
    5 ratingNovember 07, 2015

    3055 Olin Ave, San Jose, CA 95128

    Great gluten free options, and awesome food!!!

  • User profile picture thumbnail
    5 ratingNovember 05, 2015

    725 W 7th St, Los Angeles, CA 90017

    I absolutely love this restaurant! The burgers are fantastic and the buns taste like real buns and not like the typical GF bun. Loved the sweet potato fries too! Our waitress was great and knowledgeable about GF. Now if only they would open one in OC!

  • User profile picture thumbnail
    3 ratingOctober 30, 2015

    Terminal 7, 1 World Way, Los Angeles, CA 90045

    I had breakfast here. They have a small selection of egg-based breakfast sandwiches, or you can design your own from choices. Gluten free bun is available for $2 extra. The sandwich was fine, on a plain type of white bun. The bun did not fall apart as some GF beads do. Very basic counter service. No menu on the wall; see the clipboards at the end of the counter. No complaints.

  • User profile picture thumbnail
    4 ratingOctober 28, 2015

    374 Route 3 West, Clifton, NJ 07014

    They do have a dedicated fryer just make sure to say that you do have a gluten allergy and that they use it for you.

  • User profile picture thumbnail
    5 ratingOctober 03, 2015

    850 Mansell Rd, Roswell, GA 30076

    Great food, lots of options. They have a dedicated fryer for fries only. GF buns and sauces. I told them I had Celiac's and they made sure to let me know they checked the sauces that came with my meal to make sure they were GF. Very friendly and well worth the price.

  • User profile picture thumbnail
    4 ratingSeptember 27, 2015

    2981 Michelson Dr, Irvine, CA 92612

    Great organic burgers with gf buns or on greens. Choose from theirs or build your own.

  • User profile picture thumbnail
    1 ratingSeptember 21, 2015

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    The food was ok. We paid almost $4 more a little hashbrown smaller then McDonald's hashbrown. Very expensive. The bun is not worth the cost. I thought it might be that's why we came here. My recommendation is just go somewhere else and get an omelette. I will not be back.

  • User profile picture thumbnail
    5 ratingSeptember 21, 2015

    Miami International Airport, Terminal D - North Terminal, Gate D33, 2100 NW 42nd Ave, Miami, FL 33126

    This was our second time here. My son has celiac. The burgers are so yummy and for the first time in years he ate french fries without having to worry since they have a dedicated fryer. Its NYC so yes it isn't cheap but they are large portions.Staff was very knowledgeable.

  • User profile picture thumbnail
    5 ratingSeptember 20, 2015

    9595 Six Pines Dr #1000, The Woodlands, TX 77380

    I agree with others that this place is great for gluten free. I love going here to be able to enjoy their delicious shoestring type French fries without worry of getting glutened.

  • User profile picture thumbnail
    5 ratingSeptember 19, 2015

    1699 N California Blvd, Walnut Creek, CA 94596

    We have eaten here a few times. Food is excellent. They have a separate fryer to cook the french fries. Gluten free buns and my daughter and husband who have Celiac are fine after eating here.

  • User profile picture thumbnail
    4 ratingSeptember 03, 2015

    41 W Hillsdale Blvd, San Mateo, CA 94403

    Great GF menu and service. Quality burgers and fries. Very good for kids as well.

  • User profile picture thumbnail
    5 ratingAugust 25, 2015

    1699 N California Blvd, Walnut Creek, CA 94596

    They have a great veggie club and I sub for the GF bun! It's amazing with the sweet potato fries. One of my favorite spots in Walnut Creek for some GF lunch

  • User profile picture thumbnail
    5 ratingAugust 24, 2015

    11922 Democracy Drive, Reston, VA 20190

    These burgers are FANCY! This isn't a greasy food joint. If you can imagine the burger, you can order it here. GF buns available or you can get a bowl. They also have vegan options including cheese! A full service bar made the drink with my burger even more enjoyable.

  • User profile picture thumbnail
    5 ratingAugust 21, 2015

    3225 North Harbor Drive, San Diego, CA 92101

    Extremely knowledgeable. All I said was I am allergic to gluten and dairy, and voila! The message was passed from cashier to food prep worker to change her gloves and written on my order ticket. They even have all the gf sauces labeled for you. I had to wait an extra minute, if that, for my 50/50 fries (sweet potato and regular). All of the workers acknowledged the allergy and took every precaution. Thank you to the people who reviewed this place before me.

  • User profile picture thumbnail
    4 ratingAugust 10, 2015

    Terminal 7, 1 World Way, Los Angeles, CA 90045

    amazingly understanding and accommodating. fryer is only for French Fry's. they have gf buns. they changed their gloves before preparing our burgers.

  • User profile picture thumbnail
    5 ratingAugust 07, 2015

    140 Shoppers Ln, Pasadena, CA 91106

    great staff very willing to check on ingredients if they are questionable. gluten free fryer is next to the regular fryer, if you are very sensitive don't eat fried stuff.

  • User profile picture thumbnail
    1 ratingAugust 02, 2015

    5779 Wilshire Boulevard, Los Angeles, CA 90036

    My wife, who is celiac, got sick at this location after eating a burger and fries. Don't know if it was the bun or the fries, but likely a cross-contamination issue.

  • User profile picture thumbnail
    3 ratingAugust 02, 2015

    201 Corte Madera Town Center, Corte Madera, CA 94925

    They have a separate GF menu, that says a lot. French fries and a burger, great combo. Burger in a bowl with GF turkey chili is great! You have to put up with a few rude waiters however.

  • User profile picture thumbnail
    4 ratingJuly 14, 2015

    9110 Strada Pl #6130, Naples, FL 34108

    I have been here a couple of times. The food is good and the GF buns very good. Service has been inconsistent.

  • User profile picture thumbnail
    5 ratingJuly 05, 2015

    3225 North Harbor Drive, San Diego, CA 92101

    Staff was entirely knowledgeable about allergies, and knew exactly the what and what not that I could have. The gluten free burgers come bun-less and with 3 toppings. It was honestly one of the best burgers I've had. Period. The fries were great as well. If you're stuck in the San Diego airport for whatever reason, I would highly recommend stopping by here.

Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Sunday
11:00 am - 11:00 pm

CLICK LIKE to connect with us on Facebook
map of The Counter

Nearby restaurants

Do you own a gluten-free friendly business?
Contact us to talk about your advertising options.