Review of The Counter

Food is really tasty! A dedicated GF fryer for fries we were told. Was pleasantly surprised! However, my celiac son was glutened. A lesson for our family to pay better attention. My son and I ordered GF buns and I explained his celiac disease to our server. Our food arrived and we were in a big hurry to eat and get to our Broadway show and we all dove in to eating. This is on us too for just diving in and not realizing my son didn’t have the same bun I did which was GF. The server came over and said his bun is not GF. She was so apologetic and I appreciated her catching it, after the fact. She offered to take it off the bill. It’s unfortunate this happened and I am so happy the server handled it so well. Just check your food when it arrives. I wouldn’t consider this celiac safe. There’s no guarantee to not have CC since the kitchen is handling buns that are GF with GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent