Permanently Closed

The Counter

12 ratings
$$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
5 ratings

As rated by the community

201 Corte Madera Town Center
Corte Madera, CA 94925

Most Recent Reviews


Celiac

Overall Rating

Review


I have celiac disease. I told the person taking our order that The Who meal was gluten free I have celiac “allergies to gluten”. I got back to our hotel and had a bite and then I looked at the receipt and only one item was gluten free. So I went out to find activated charcoal and a gallon of water praying that nothing happens 😪

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


This is a make your own burger place which is really convenient because they have a gf menu with all the gf stuff. Best gf burger place with in twenty miles hands down. The staff is very knowledgeable and even though it is not dedicated I have never felt sick. The service is very good too. They consider me a “regular”.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Dedicated fryer for the GF fries. Gluten Free buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


I let my waitress know I had a severe gluten allergy (easier to say than saying I have Celiac) and she made sure to let the cooking staff know. They have dedicated fryers for the fries and prepare food safely. I had a burger on a GF bun with sweet potato fries. She withheld the sauces that had gluten in them, which I appreciated. I didn’t get sick afterwards, so I think I was in the clear. It was very good and didn’t taste like a GF bun. Only thing I would say is it was a bit pricey compared to In-N-Out, but it was a fun environment and good food.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I eat here all the time because it's by my work. Never had a bad gluten reaction, the burgers are DELICIOUS and the fries are great too. Definitely recommend.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


While you never know for sure what may have glutened you, I did not feel good the morning after eating food from here, and didnt eat anything else out of the ordinary. I have celiac, may be OK for gluten intolerance. It was a very delicious burger though.

Updated 7 years ago read full review

Overall Rating

Updated 8 years ago read full review

Celiac

Overall Rating

Review


They have a separate GF menu, that says a lot. French fries and a burger, great combo. Burger in a bowl with GF turkey chili is great! You have to put up with a few rude waiters however.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


We were headed to in&out but it was closed so we found this thanks to find me gf! Great fresh veggies for the "burger bowl", gf buns, dedicated fryers, knowledgable staff. Red bridge beer. Sit down place but very causal atmosphere.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


They have fed me safely a number of times, love this place

Updated 10 years ago read full review

Overall Rating

Review


Not a great spot if you're gf and vegetarian or vegan (the veggie burger isn't gluten-free). I had fries and roasted veggies, which were tasty, but not very exciting.

Updated 10 years ago read full review

Symptomatic Celiac

Overall Rating

Review


My daughter had to eat wheat free and she loves it when she finds restaurants that are so accommodating and informed. Gluten free buns and great shakes for dessert.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


Numerous gluten free options. One of the best burgers I’ve ever had

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Always love being able to eat burgers at the counter! Super tasty! And with the bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Never had a reaction at this location. They have a gluten free menu and a dedicated fries fryer. You can make custom burgers and salads. Their gluten free buns aren’t the best, they fall apart easily, but it is pretty hard to find a safe burger joint so I don’t mind too much. Just place your order for a gluten allergy and make sure you double confirm everything will be cooked on clean/ separate surfaces.

Update 2024: The last 3 times I’ve eaten her or gotten to-go I have gotten sick so I won’t be coming back again. I’m not sure what changed as I order the same things and communicate the same needs/requests as before.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


They are so amazing with celiac disease. Just let them know. They avoid contamination. They have a dedicated fryer that's on all the time now. Easily the safest burger you'll have.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Asymptomatic Celiac

Overall Rating

Review


You can build your own glutenfree burger! they have a seperate glutenfree menu and a dedicated glutenfree fryer. The brussel sprouts were amazing! I felt safe, but I am asymptomatic. Keep in mind that they also work with wheat buns in their kitchen. Prices are really fair, no upcharge for the glutenfree buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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