The Front Porch Cafe

14 recent ratings
$$ • Cafe
Reported NOT to have a gluten-free menu
Safety Rating
10 ratings

As rated by the community

2700 Dollywood Parks Blvd
Pigeon Forge, TN 37863
Collections
In 2 Public Collections

Most Recent Reviews


Overall Rating

Review


Great options and felt very safe eating here - got the chopped salad and added chicken and it was delish! They have many more GF options than listed on their menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 weeks ago read full review

Overall Rating

Review


We were so impressed by chef Carlos at Front Porch Cafe. He came to our table to talk through options and made our daughter GF smoked Gouda Mac and cheese with shrimp from scratch in a separate area of the kitchen. And he brought her a GF brownie for dessert. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Celiac safe place to eat. They ran out of gluten free buns but went to reds to get one which was nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer

Categories

  • Cafe
  • Dairy-Free Friendly
  • Dinner
  • Lunch
  • Soy-Free Friendly
  • Vegan Friendly

Photos


Burger & Fries
Burger & Fries
Gluten Free Brownie
Gluten Free Brownie
Gluten Free Brownie
Major cross contamination. Green bean residue in the bottom of our rice and beans serving bowl. Gross
Menu as of 4/29/21
They either have a brownie for $3.99 or this entire container of cookies for $2.99. Easy choice!
Add a photo View all photos

Tips


Celiac

Sit down restaurant without carryout options

4 weeks ago

More Reviews


Celiac

Overall Rating

Review


This is a celiac safe restaurant in the Dollywood theme park. I spoke with our server Aubree and made sure it would be 100% gluten free. They use an Udis GF bun (had them ask the chef) and it was a big burger. Fries are from a dedicated fryer. I had no issues and it was one if the best GF burgers I ever had. Recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


We have loved this restaurant each time we’ve visited! They are extremely careful of all allergies my mom is allergic to soy and dairy, and we are both celiac. They know what it means and if something comes out incorrect will fix it immediately. They do have multiple GF options, and have GF buns for burgers. They offer multiple salads and a pasta dish, along with a desert, and a few other items. They were wonderful!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for soy-free
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Updated 5 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Gf fryer and Gf marked on menu

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Gluten Intolerant

Overall Rating

Review


Great experience! I ordered the chicken street tacos upon recommendation of our server, she is also gluten intolerant.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Contrary to many of the other reviews of this place we had a very good experience here. We had called Dollywood the day before we visited and were put in touch with someone who fielded calls about food amenities. Front Porch was recommended by her. The menu has a few things that are marked as gluten friendly but we asked to speak to someone to clarify what could be tweaked. The kitchen manager came out and was very knowledgeable about all the allergens they have. She pretty much custom made a dinner for us! The fryer is now dedicated GF so we could have fries! They have Udi's buns , vegan cheese or corn tortillas that can be used in place of other ingredients. This being said, we did eat later in the afternoon after the big lunch rush....the park was packed and the restaurant was very short staffed. I can't say for certain if we would have gotten the same detailed attention if we would have gone in earlier.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This used to be our go to restaurant in the park for a gluten-free meal. Their menu has changed and the staff had no clue what gluten-free meant! We were offered a vegan burger with a REGULAR bun from the manager. 🤦‍♀ We had to explain that a regular bun isn’t safe!! After that we just ended up leaving because we did not feel confident in anyone’s knowledge of Celiac or cross contact. Very disappointed and still in shock with their lack of knowledge and compassion.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Me and my wife went here since Dollywood's sure says it's the recommended location for food allergies and they have special training. It's family style, but my wife (not GF) was ok with the options as long as she could pick one of our 3 sides that wasn't GF. When we ordered, or server warned me that she heard some rice can break down into gluten when cooked but if I've had rice before than I'll probably be ok. Special training Strike one. When it food comes out it initially looked good, but then we started eating. The red beans and rice had raw crunch rice in it. Then I looked in the bottom of the serving bowls and saw green bean juice in it red beans in rice and saw it all down the one side. I could only draw 2 conclusions from this: 1) it was never washed. 2) they initial grabbed the wrong side, dumped it out and then grabbed the right one without replacing the bowl. Both these options are really unprofessional, gross, and a cross contamination nightmare. Instant strikes two and three.I'd of still been mad at some cheap place, but this is someplace that's $30/person and an allergy specialty. Not acceptable. We paid, left and will not be coming back again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Overall Rating

Review


I was a little weary of going here after reading the most recent reviews but I saw their menu outside had gluten free marked on a bunch of items so we decided to try it. I ordered the chicken with potatoes, rice, and green beans. The waitress made sure to write down that I couldn’t have gluten. Then the chef came out and told me that the potatoes are fried in the same fryer as the chicken nuggets and there would be cross contamination, and asked if I wanted to have a different side. I said it was fine as I don’t have celiac. I was very impressed with how they made sure I was taken care of and would recommend this place if you’re in Dollywood.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good vegan options
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Oh no!!! They changed the menu and no longer gluten free items. They have gluten friendly but not dedicated. We did not chance it.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 2 years ago read full review

Overall Rating

Review


Waited over an hour once being seated. Couldn’t manage to cook us a plain chicken breast. But did have gluten free rolls. Couldn’t tell us if seasonings or sauces had gluten. Waitress was lovely and she did give us a discount. But overall a bad experience. I suggest if you are going to Dollywood to PACK YOUR OWN FOOD-at least some safe snacks. We couldn’t find any lunch. And the few eateries were packed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Did not have a GF menu, but had about 3 items on the scant menu that said they were GF. Waitress could have cared less I was a Celiac, just nodded her head when I announced it and asked if there was a GF menu.

The dish, on the other hand, was not good, and definitely not worth $17. And the 90 minute wait definitely made this restaurant not worth it.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Gluten Sensitive

Overall Rating

Review


Had the burger on Udi’s bun with fries. Fries weren’t hot but hamburger was okay. At least they had GF options. Not impressed.

Celiac friendly?

Yes

Updated 2 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Visited here for a late lunch. They have a small menu. Server was knowledgeable about celiac. Two options, salads and hamburgers. Separate fryer for fries. Portion was a nice size. Prices were reasonable, especially for this being in an amusement park. My non-celiac family members were also pleased with their choices; meatloaf stack, fish tacos, and a regular burger and fries. For four meals, including drinks, our bill was $78. We left well fed and rested since this is a sit down restaurant! I recommend eating here if you have celiac. If you don’t have celiac, there are plenty of options in the park! Enjoy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


They offer gluten free buns for burgers, corn tortillas for grilled fish tacos and dedicated fryer for French fries.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Overall Rating

Review


I told them I was celiac and that I needed a dedicated kitchen. This is the only one in the park. I got the strawberry spinach salad with grilled chicken. It was A M A Z I NG!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Not one single food establishment in Dollywood seems to understand gluten. There is zero guidance offered as to which food establishment in the park can accommodate gluten allergies. You are simply told to ask the person in charge of each place. Well, that sounds great, but when there is an hour wait just to sit down at the restaurant, and over a half-hour wait to get food from a concession stand, that isn't really helpful. I would have been more than happy to just grab a snack from a market-type place, but I didn't see any. That doesn't mean they don't exist. It just means that, again, there is little to zero guidance on helping those with food intolerances. Also, just to note, when I say they don't seem to understand gluten, expect to tell them you have an allergy, them not relaying that allergy to anyone because that ingredient isn't in the food you ordered, and to then witness no change of gloves after handling bread with the same gloves for the duration you have been waiting to order. I ended up getting a bag of chips for lunch. Prepare to be very hungry.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Updated 2 years ago read full review

Celiac

Overall Rating

Review


They have just changed their menu this year we were told. No gf menu but sever was knowledgeable. Udi’s buns for beef or beyond burger - only safe sandwiches. No dedicated fryer. Baked fish tacos can be made with corn tortillas. Sub salad for fries for burgers. We had a beef burger (served with cheese and bacon jam) and tacos - both were good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


No longer gluten free offerings, as of my visit 4/2/21 no longer gf or safe, no dedicated fryer any more, not catering to celiac needs now.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 3 years ago read full review

Celiac

Overall Rating

Review


They do have the Udis gf be no but we did not have a good experience here. They made my daughters gf burger wrong - fries on plate - and they wouldn’t remake it until the waitress showed what we had ordered. My salad was gross - lettuce didn’t look good/particularly frozen, frozen strawberries. I didn’t eat. My gf girls burger was dry. My 2 non celiacs had burgers and felt sick after.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

Celiac

Overall Rating

Review


They have changed their menu and no longer have any GF options as of 3/14/2021. No GF buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I have celiac and ate had lunch here yesterday with no problem. I had a bacon cheeseburger on a Udis bun with fries. The server knew what she was talking about and they have a separate fryer for the fries

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I had the roasted chicken with mashed potatoes and green beans. I was told to leave off the mushroom gravy and it was gluten free. After eating this meal I became very sick and was miserable the rest of the night. I do not recommend this meal to celiacs, although, it was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

Overall Rating

Review


The waiter was knowledgeable on what was prepared safe. Dedicated fryer. My very sensitive celiac son did not get sick.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I enjoyed what I ordered which was Chicken, mashed potatoes and green beans. I was very disappointed with the very few choices to choose from.

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great all-around restaurant! Server was Misty and she was knowledgeable about GF needs. Dedicated GF fryer for fries! I had a pulled pork sandwich and no issues with barbeque sauce (I am very sensitive), but the server warned that she wasn't 100% sure and put it on the side so I could choose whether or not I wanted to try it. Also had an excellent creme brulee for dessert! Great atmosphere!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


The menu has changed some from last time. My food was good and nice GF bun for the sandwich but others food was nothing special.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The food is pretty good for a theme park and the waiter knew exactly what I needed. Super friendly and knowledgeable and I didn't get sick later. :)

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Limited menu but wait staff was knowledge and very helpful. Went with the pulled pork sandwich on a gluten free Udi’s bun.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Fairly decent food, but service was very good. They were helpful with the gluten free options, but i would not recommend the roasted chicken. It was good but i did have a reaction to the spices that were on the chicken. If i ever make it to Dollywood again i will just try the cheese burger on the gluten free bun.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My daughter and I are both gluten-intolerant. We both had sandwiches on Udi’s buns and fries with no issues. The staff was very knowledgeable.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


We ate at Dollywood during Labor Day weekend. It’s the one place my husband feels is safe to eat. He got the GF bacon cheeseburger and fries, which he loved. The food was great, but, the wait time was over 30 minutes. We had a party of 6 and several parties of 2 and 4 were seated in front of us. We ended up splitting up and were seating quickly.

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


Ate here with the family during our day at Dollywood. They have a GF menu with salads and sandwiches like burgers or grilled chicken. Also their fries are only cooked with other fries so no worries about cross contamination. It was nice to feel like normal and eat a cheeseburger and fries like everyone else! Tasted pretty good and decent prices for being in the park. Located at the front of the park. They were open to accommodating various food allergies.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Chose to eat here the day we visited Dollywood. They have a separate gf menu. The waitress was very knowledgeable in menu items. I had the cheeseburger and fries and it was delicious. Even the gf bun was very good.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I'm a celiac and didn't get sick. My wife and I had the gf reubens. The bun was Udis which always tends to be dry. Dedicated fryer.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Staff is knowledgeable. Ask for Chef Robert. Separate prep area and food. Very safe.

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


They had a completely separate gluten friendly menu but had options that weren’t available for the season, making choices even more limited . They did have udi’s bun but mine was stale. It was standard theme park fare and really disappointing that it was our only option if we wanted an actual meal. There is really a huge lack of options here so I guess this is better than nothing!

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Very knowledgeable staff and good food!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Everyone very knowledgeable about GF menu and let me know that there was a separate kitchen for gluten free item preparation. There were lots of GF menu options. My son had Reuben and fries. He loved it! My son has celiac..no sickness at all! We would definitely recommend!!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


It's amazing and in a amusement park. Gluten free menu and a dedicated fryer for fries. Love it!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


My favorite place and I wish I had gotten to eat there everyday of our trip! They were so careful (everything cooked in a separate area) and no one got sick. They had a great menu with lots of options including a Reuben on a GF bun with fries fried in a separate fryer. It was SO good!!! I haven't had a Reuben on a bun in 10 years. My kids shared the GF grilled sandwich and everyone else at the table was happy with their non GF meals!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


great food, really nice people. I didn't get sick!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Very knowledgeable, very accommodating and great food for a theme park. Menu had many options and reasonable pricing. Great quite place to get away and have a real meal!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Very happy with this place. They had a dedicated fryer for the fries. I got a chicken sandwich on an Udi's bun and didn't get sick at all. The staff at Dollywood took a course on gluten free meals so I'd feel safe recommending this for all celiacs.

Celiac friendly?

Yes

Updated 7 years ago read full review

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