The Melting Pot

Not much was done to be careful after I told the hostess and the waiter my son and I both had celiac. The waiter brought out teriyaki on the sauces tray and told me to “avoid it” when it shouldn’t have even been on the tray in the first place. When dessert came out, he ended up bringing out a platter for us that all contained gluten, and upon setting it on the table, he had realized after analyzing my facial expression that he brought out the wrong thing and said “oh right, gluten free”. He was mindful of the nuts that could have cross contamination and left them off, but then brought out multiple things with gluten on them. It felt like minimal effort was put in and I didn’t feel safe eating there, even after multiple confirmations that it was safe and they take precautions with celiac. For how much I spent here, I really was not amused that we weren’t taken more seriously with our allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

The Melting Pot used to be one of my favorite places in town. However come of the service has gone drastically downhill in the last few years. The last trip Hi took here was about 3 weeks ago. My boyfriend called the day before to make a reservation and told the person taking the reservation that I have a gluten allergy. When we arrived, no one had any record of that. At the table, we told them again that I had a gluten allergy. They brought us food that was supposed to be gluten free. However,

there was definitely cross contamination because I spent the last hour of our meal in the bathroom and the next day in excruciating pain.

Always a great safe spot in old town. Waitress knew all about celiac and cross contamination.

Celiac friendly?

Yes

Amazing dinner! We came for great plates and loved it. Since the last time I ate at a Melting Pot I was diagnosed with Celiac and now have to eat gluten free, and they offer an amazing selection. Everything (including drinks) is clearly marked GF or not on the menu and the waiter was super helpful and knowledgeable. We had delicious 4 cheese fondue w/veggies and gluten free bread, a variety of meats in Mojo broth, and a dark chocolate w/raspberry liquor chocolate fondue that came with gluten free pound cake and brownies for me. The gf brownies taste better than regular brownies! The great plates meal came with a bottle of wine, we got the moscato which was delicious. Great service and a great atmosphere. We’ll be back for a special occasion in the future!

Celiac friendly?

Yes

Melting pot has extensive and excellent choices/options for gluten free. Very allergen friendly, as it is highly customizable. My favorite special occasion restaurant.

Celiac friendly?

Yes

The Melting Pot goes above and beyond when taking care of the Celiac guest! We had the most amazing dining experience here. By telling the host we were Celiac when we made the reservation, they were completely prepared for us when we arrived. The waiter walked us through the menu, made all necessary changes to our meal choices and even suggested drinks that were gluten free. Fantastic service, wonderful food. I wish other restaurants were as trained and prepared as the Melting Pot!

Celiac friendly?

Yes

Service was incredible! I mentioned I had a gluten allergy and they were extremely accommodating. I went with my boyfriend, who is not GF, and they brought out seperate GF options (bread & dessert) so we could both enjoy it equally. Definitely will be back soon!

They totally catered to me and reassured me that all the food that I was served was gluten free.

Never on my radar, BUT I read an article by Gluten Free Dad about how it is Gluten free safe spot certified by an independent company. We were surprised at how well versed the employees were the variety offered. So far no one has gotten sick. Everything is brought/made in front of you by you and everything was labeled on the menu. The dessert was the best! GF brownie and cookie that weren’t hard as a rock. I doubled checked with the waitress every time and she wasn’t annoyed by my questions!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The waiter was extremely knowledgeable and answered all the questions I had. Almost all of the cheeses could be made gluten-free, they had gluten-free bread to dip in the cheese, and gluten-free brownies and snickerdoodles to dip in the chocolate. Amazing experience and didn’t get sick!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Menu has labels for GF options. When I’m able to have an appetizer, main course AND dessert at dinner I appreciate it. They have GF bread for cheese dip appetizers. And GF brownies for chocolate dip dessert and (for a small up charge) macarons! Don’t sleep on The Melting Pot!

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Wonderful gluten free experience. Very knowledgeable staff and the food was delicious. There’s really barely any difference between the gluten and non gluten platters.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Our waiter seem very well informed. He reviewed the menu with me to ensure that I knew what could be offered gluten-free as food came out to the table. They confirmed what was gluten-free. We had our own pot to cook in separate to the people that we were with, I would definitely eat here again

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good