Review of The Melting Pot

418 E Gregory St, Pensacola, FL 32502

Overall Rating

Review


I made a reservation here for my birthday knowing that Melting Pot's are notorious for being great with gluten free options and training of staff. Not the case at this location. I even noted IN THE RESERVATION I made that I had a gluten allergy but apparently that made no difference. Server was completely clueless. First they did not have any GF beer to make the cheese (ok not a biggie) then she brought out a bowl of regular bread for dipping. I explained AGAIN that I could not have bread anywhere near or in my fondue. I asked for the GF bread (listed on the menu), she said they didn't have any. I asked to speak the manager - 20 minutes later he shows up, he was very nice and did apologize for her ignorance, apparently she was new. Needless to say I spent the rest of the meal paranoid about everything and the service was terribly slow on top of all that & they were totally dead that night. Terrible experience for something I was looking so forward to for my birthday :( will not be back.

Celiac friendly?

No

Updated 7 years ago

Celiac