Review of The Melting Pot

4900 Belt Line Rd #200, Addison, TX 75254

Overall Rating

Review


While the melting pot is one of my favorite restaurants, I will not be visiting this location. My husband called and made reservations and it was noted on our reservation that we needed gluten free menus and that my son had an allergy and needed to be seated as far away from te bar which allows smoking as possible. When we arrived, the hostess paid no regard to our previously discusses requests and tried to seat us directly next to the bar. When we asked for a different location, she was very irritated. She finally walked us to the back table after trying to seat us too close multiple times. Then she handed us regular menus. When we requested gluten free menus, she was even more irritated. She finally brought the Menus back and we were prepared to order...however, no wait staff had even so much as said hello. In fact, we waited so long to even be spoken to that we had time to get angry about the wait, look up the contact information for another restaurant, call said restaurant, speak to their kitchen manager about our allergies, and get up to leave before anyone even so much as looked twice at our table. Very poor service with no regard to serious allergies.

Updated 10 years ago