The Mercantile

4 ratings
$$ • Restaurant, Bar
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Pizza
Safety Rating
4 ratings

As rated by the community

2 Mercantile St
Worcester, MA 01608

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


We have been numerous times. The pizza is strictly GF and you cannot add different toppings due to the risk of cross contamination to the prep area. The other GF items are naturally GF and they don’t have any gluten in the items they use to prevent other cross contamination. The only things they have that are gluten are the pizzas which are prepped in a separate area and the breads / buns. They also have GF new planet pale ale. I feel pretty safe here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Exactly what others have said. Items are marked gluten free, and when you tell them you have an allergy and want it GF, they ask if cross contamination is okay. This makes no sense.

I'll go back for drinks but not food

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I highly do not recommend The Mercantile if you have celiac. There was cross contamination on almost every item on their menu — despite GF markings. Was told there was risk for cross contamination on their fried “GF” apps, and when I asked manager what the risk was he explained that it was a shared fryer but that “90% of allergens are killed with high heat” which is absolutely not true for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
  • Pizza

Categories

  • Bar
  • Dinner
  • Late Night
  • Lunch
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Their allergen matrix
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More Reviews


Symptomatic Celiac

Overall Rating

Review


So this restaurant marks items as gluten free on the menu but when asked about a dedicated fryer the server checked with the manager and there is NO dedicated fryer! So the fried appetizers marked as gluten free definitely are not! I’m so glad I asked about the fryer!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

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