The Old Mill Restaurant

Have stopped here twice and WOW am I impressed! The best pot roast and potatoes and gravy I have had in a long time and at a restaurant ever!! Licked my plate clean. Not sure on how safe it is in the kitchen as I haven’t asked but I have not gotten sick here. 10/10 recommend

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had the roast with mashed potatoes and green beans. Asked for the gluten free gravy. I had severe stomach problems shortly after. The food was good though, maybe too good!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Called the To-Go number and the individual who picked up was not familiar with any GF options. We heard him ask 4 people as they passed and none of them were familiar either. He finally asked the Kitchen manager and they finally said yes and then walked away. This experience didn't provide confidence so we passed on ordering there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

GF Menu. Server was knowledgeable

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They did have a gf menu. Absolutely no gf bread items available. Ordered grits and an omlet. Not sure about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I wanted to love this place. Not many gluten free choices. Everyone at the table had an excellent meal but for gluten free options this just isn’t the place

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Not celiac friendly at all. Was told I could have a fruit plate. Whatttt??? I asked if eggs and meat were not gluten free. Was told yes. Settled for an omelet. For sure cross contaminated. Will not be back

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Ate the Pot Roast and Gravy. Did Not get glutened. Food was excellent, very tasty. Server was knowledgeable concerning gluten. Went for lunch, did not have to wait to be seated.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not a gluten free breakfast. Server was actually a little abrupt about it. You can get a fruit plate.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

My son got the bbq ribs and mashed potatoes and green beans. He substituted the pintos for the corn chowder. He got ice cream for dessert. It was all very good and everyone brought enough leftovers home for another meal.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

It's always a gamble going out to eat but we felt totally safe here! My 9 year old celiac ate safely!! She had the pot roast with gravy & mashed potatoes and started with a side salad. The rolls and fritters are not gluten free so I would have brought her a roll if I had known that. She was able to have vanilla ice cream for dessert. No reactions, will definitely go again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac, but husband has a gluten allergy. Food was absolutely delicious. The 3 of us ordered the catfish, bbq platterfavorable. Substituted the corn chowder for the vegetable soup. Even have GF brown gravy. All flavorable!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had the southern bbq plate, which was pulled pork. They serve family style so I could also eat coleslaw, green beans, mashed potatoes and brown gravy. I also had a side salad with ranch. Could not have the clam chowder or fritters/buns. Also, I passed on dessert because I was so full but I think you can have ice cream that is gluten free. It was delicious and I had no reaction. Large portions so had leftovers for another day. Fun environment and tasty food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

One of the best GF meals I have had. I tried the pot roast and it was delicious. Wonderful staff that understand celiac disease and was very accommodating!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not good for breakfast at all there isn’t a separate gf menu, only thing I could have was the omelet seeing as there wasn’t any gluten free bread or batter. When I asked to substitute the biscuit with bacon the waitress said I can only substitute the biscuit with toast. However when we asked to clairify they had gluten free bread the waitress said they don’t have any which doesn’t make sense why you would suggest to someone with a wheat allergy to substitute the biscuit with toast that still contains wheat. Wasn’t a very good experience and our waitress didn’t seem to really know what she was talking about either.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Food was ok.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

NOT GF. They have a menu of suggestions, severe cross contamination. I only had a salad and grilled chicken and had an allergic reaction.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery

They have a gluten free menu! I really enjoyed the pot roast, mashed potatoes, and green beans!

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The pot roast and gravy are wonderful. They offer numerous gluten free options. The food portions are enormous! Great experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

Not Celiac Friendly, cross contamination possible.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Sorry to say our waiter had no idea what he was talking about i orders the pot roast and he said that it had flour in it even tho it didn’t cause I look at the food menu and it says it was gf so I ordered it anyway and it was thank god just make sure that you get a good waiter that knows about gf besides our bad waiter I have absolutely no complaints did not get sick and was delicious

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Our waiter Steve was amazing! He has Celiac and was able to suggest the pot roast which was delicious. 10/10 recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The food was excellent and the waiter was very accommodating!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout

I’ve been coming to the area for years and have never tried this restaurant. I saw an addition of a gf menu and a couple of good reviews and decided to try it. This is by far our new favorite gf restaurant! Food was obviously made from scratch and everything we had was wonderful! The waitress made sure to flag my order as GF and also advised that I could switch the normal corn chowder offered with meals to the beef vegetable soup. The portions were very large and everyone (even not gf) raved about their entrees, fresh biscuits and soup. I was so hoping I wouldn’t get sick and I had no reactions at all! We will be eating here several times every trip from now on. Grateful for the places that can accommodate us but it was wonderful to be able to get pot roast, GRAVY, potatoes and veg instead of the normal gf offering of a burger. Lunch prices were really reasonable. Highly recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch

EXCELLENT meal and no after effects. I had pot roast with brown gravy, mashed potatoes and applesauce.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Service was great. Separate gluten feee menu. My daughter who has Celiac ordered beef vegetable soup, steak, green beans, mashed potatoes, and vanilla ice cream. I (also Celiac) had the beef vegetable soup, broiled spicy fish, green beans, mashed potatoes. No dedicated fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options

The service was excellent, server was knowledgeable. Not a ton of vegetarian/pescatarian options, but the taste and size of the options makes up for it! Everything tasted homemade.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Family decided to eat here while on vacation. I am celiac and have a dairy allergy. I was very nervous about eating here based on the reviews and things I’ve seen online. (ie. Rude/Unknowledgeable waiters, limited food options, cross contamination and so on) But I wanted to leave a newer review to help anyone coming in 2020 and beyond! My waiter was very kind about my diet restrictions and automatically made any substitutions she could. (Example: she brought me a beef and veggie stew to eat while my family ate the traditional corn chowder) While the menu is limited, there are some options. I ordered the grilled chicken on a bed of rice. (Because of my dairy allergy we asked to make sure it wasn’t cooked with butter as well as any possible gluten contamination) Our waitress was very knowledgeable and accommodating to these requests and I was so relieved. Dining out can be so stressful and sometimes scary with any dietary restrictions and while Old Mill is not a designated gluten friendly restaurant, I will say they did a good job of accommodating all that they could to insure my safety. 👍🏼 I got the grilled chicken and rice. They brought me a bowl of fruit to substitute for mashed potatoes since they have dairy and I could have the green beans! Full and satisfied. So thankful! God bless, happy dining. 💛

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good with other allergies

Love the chicken florentine The creamed spinach is gluten free. Very good. This was at the pottery cafe.

Very few offerings are gluten free, waitress really did not get it. I only ordered a drink because there wasn’t anything that I wanted to eat. The waitress kept thinking we were going to split my wife’s plate.

There just wasn’t anything for me.

Very few vegetarian offerings.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

So helpful! You have to ask for the gluten free menu as the regular menu does not have designation. Our server was extremely knowledgeable and helped me out on how to order. Definitely worth the trip!

Seemed knowledge about gluten, and while I didn’t get sick, not sure they really “flag” anything as gluten allergy as when I told the waiter he just stared at me and when I asked how he lets the kitchen know he replied “you’re not the first we know what we’re doing” again, didn’t get sick but very very busy place and our waiter wasn’t all that patient with questions. The food is so/so, limited options. You can basically have meat, mashed potatoes, green beans and salad. None of their signature southern dishes are gf or substituted with gf ingredients so the gf meals are boring in comparison

This restaurant has a detailed allergy menu to help you order. While options are a little limited, it is so nice to be able to eat safely at a “country-style” restaurant with your gluten-eating family. I had the best pot roast EVER! It came with salad, green beans, and mashed potatoes (and my family allows me to dip first out of shared family-style bowls because they understand cross-contamination.) Because I could not get the soup or bread, the waiter let me get two extra veggies, and I got carrots and cabbage to myself. Ended with GF ice cream! This was my favorite meal in the Smokies!

Celiac friendly?

Yes

Their menu wasn’t very clear and server wasn’t that knowledgeable. Went with the “safest” thing....ham, mashed potatoes, and green beans. Was an ok meal.

Always nervous about eating out but 8 out of 10, worth a try? Nope.. I should have known when I asked our waitress if they mark it as a gluten allergy and she said "no, you know what you can eat that's gluten free?" (face palm) I proceeded with correct and tries to explain cross contamination and she stated that the bread is cooked in the bakery (face palm) . I shouldn't have eaten here, definitely was cc'd. Lesson learned, I don't care how rude it may come across I'll never eat somewhere that is so nonchalant about it. She did take my sweet potato off of my husband's plate because the cook staff put it on his plate with gravy to save room (face palm). If you're celiac this is definitely a NO GO!

Celiac friendly?

No

I had pinto beans soup, salad, grilled pork chops with mashed potatoes and green beans, and ice cream for dessert. All for 19.99. Huge portions, had to take home a lot of it. So delicious and no reactions. Make sure you ask about gf menu BEFORE you are seated.

Their GF menu is not very clear, and the waitress was less than helpful. The food was good, but nothing spectacular. Definitely try the vegetable soup though.

I asked hostess if there were gf options before we were seated and the manager immediately handed me a copy of their allergens list. The waitress substituted vegetable soup for the corn chowder soup. I had the pot roast, mashed potatoes and glazed carrots. Glad we went for lunch as the portions even for lunch were too big. Meal was quite good.

Celiac friendly?

Yes

Great experience here twice now. Knowledgeable server willing to substitute items. Had an allergen list to review. Yummy food. I’m sure a kitchen this busy is a bit risky. But I felt ok afterwards! Will be back!

Pot roast and mashed potatoes were DELICIOUS!! That in itself is enough to go if you like pot roast with brown gravy. There are no specialty GF items if that is what you are seeking, but the food I had was good and the atmosphere was homey and warm.

Restaurant had an allergens list which was confusing since it didn't exactly match up to the menu, but the wait staff was very knowledgeable and able to assist in choice.

Celiac friendly?

Yes

My husband has celiac and got the pot roast with no issues. The waitress was very knowledgeable and helpful. She substituted vegetable soup for the corn chowder. He said it was one of the best gf meals he's had and would definitely go there again.

Celiac friendly?

Yes

Good food, but very crowded, had to wait a long time for a seat. Our waitress was very nice and knowledgeable. A little pricey, but very large portions. I had the ribeye steak, salad, green beans, and baked potato. No issues. Would go there again.

Great experience.! We had grilled shrimp and pot roast with gravy and my husband has a nice rib eye steak. They were all knowledgable.

I got sick. The rest of my family liked there food, but I did not like the ham that I got. It smelled like wet dog and tasted horribly. I ordered off of the allergen list but still got glutened 😒. They do have really tasty vegetables.

Celiac friendly?

No

Wonderful !

Celiac friendly?

Yes

The food was good, atmosphere was friendly but hectic (they claim to serve about 3,000 people a day and I believe it), location was interesting and in heart of tourist area. Our waitress was unfamiliar with Celiac disease but offered allergy list so my husband could order with confidence. She was nice and accommodating. He was very pleased with quality of his meal and variety of options. As a vegetarian I was pleased that I had more than one option. I wouldn't call this place outstanding for our restricted diets but in an area with limited options it is nice to have another restaurant to consider. I felt concerned about cross-contamination potential in this hyperactive environment, but he had no (skin / DH) reaction. We would go back. Expect a 30+ min wait during peak tourist season.

Celiac friendly?

No