The Parlour

4 recent ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
Safety Rating
4 ratings

As rated by the community

117 Market Street
Durham, NC 27701

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Menu has gluten containing items marked. There’s also a sign saying that for allergies they will scoop from a new container with a fresh scoop. I asked for salted butter caramel from a new container with hot fudge. No fuss and fast service. Yahoo!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 week ago read full review

Gluten Intolerant

Overall Rating

Review


They are marking the menu now with "contains gluten" for items that are not gluten free. If you tell them you have a gluten allergy, they will get a clean scoop and scoop from a fresh container. No GF cones, so I get it in a bowl. I'm very sensitive to cross contamination and if they don't use a clean scoop and fresh container, I will react. But no issues when they use a clean scoop and container.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
Updated 1 month ago read full review

Celiac

Overall Rating

Review


Ice cream was good, not many dairy free options, and I’m not sure about cross contamination. Gluten free items are not marked on the menu, so it’s up to the common sense of the customer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

Categories

  • Brunch
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

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More Reviews


Symptomatic Celiac

Overall Rating

Review


Unsure how they have received such high ratings prior to mine though the last rating is nearly 3 years old. The menu isn’t labeled and when I asked I was told everything was gluten free. Reader I was looking at a cookies and cream ice cream that was most definitely not gluten free. Upon further questioning the employee realized they had no clue what they were talking about. I know people think they are being kind when they say everything should be fine but it’s not helpful to celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The best ice cream in NC! They mark gluten items on the menu. You can ask them to use clean utensils and they are great about allergies. I like the coconut-based vegan options a lot.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


They taje their time. The ice cream is fabulous.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Has gluten free ice cream, but rampant contamination. Serving scoops are casually washed in between flavors, mixing gluten into gluten free bins.

Should have different scoops per flavor.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten free ice cream and cones!!! So grateful for this wonderful place!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Many flavors are GF and you can get a GF cone. They offer samples, but those usually come from the same buckets that they use to fill gluten cones. When you order your ice cream, they will use a fresh scoop and a new bucket from the back to prevent cross contamination. I freaking love this place.

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


Delicious. Lots of GF options. The staff is very knowledgeable about their ingredients.

Updated 6 years ago read full review

Overall Rating

Review


Great variety of vegan ice cream as well as regular. Plus they have a gluten free cone plus regular bowls to put your ice cream in.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Amazing ice cream including 3 VEGAN options! The have GF cones, too.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


This is the BEST ice cream! Honestly, the best part about it is that the serve super creamy vegan ice cream for those of us who are also dairy intolerant! I get so sick of sorbet being the only option. They have delicious chocolate most of the time in the vegan variety and they also have some gf vegan toppings as well!

Updated 9 years ago read full review

Celiac

Overall Rating

Review


The staff checked on the gf status of the ice cream when I ordered. Ice cream was delicious!!

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


house-made ice cream that is to die for. try salted caramel or goat's milk with blueberry. most flavors are GF, all are made from scratch so they can tell you the specific ingredients. right in the middle of downtown by the bull in a cute old bldg.

Celiac friendly?

Yes

Updated 10 years ago read full review

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