The Phoenix

I used to love this place when we had lots of face to face with the owners. But on top of customer service lacking warmth now, my Celiac very much shows that their gluten free food is cross-contaminated. Not to mention the time they sent me home with regular biscuits and not gluten free. It’s a fabulous bakery if you don’t have Celiac!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The staff was very helpful in describing their process. They make the gluten free items in the same area but apart from other items. They keep gluten free products in the same case but above gluten products. They do not individually wrap items but the cupcakes have very tall wrappers. Have returned and plan to continue.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids

They were quick to provide answers on GF and cross contamination protocols. The efforts they take are honestly better than my own kitchen but they still said it wasn’t celiac safe out of an abundance of caution.

SO DELICIOUS.

The coffee is also excellent. Not bitter or weak.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Love what they make at this bakery! Had bread for a breakfast sandwich, blueberry muffin, cupcake, and macaroon and all were delicious. It's a shared space but I didn't feel sick and the flavors really good!!