Review of The Polly Fox

We are the owners of The Polly Fox Bakery + Bistro.  Unfortunately there is no way to comment on individual reviews but we felt it was important to address a recent review as there are some inaccuracies.  

We are without question a dedicated gluten free facility, all food and all drinks. While "the customer is always right" applies in many situations in customer service, this is not one of them.  While this person may have experienced an allergic reaction of some sort to our product, it would not have been to gluten.  We do not use any ingredients that contain gluten in our facility.

One of us has celiac disease (in addition to other food allergies) and we understand the risks that cross-contamination poses as well as the challenges of dining out with food allergies.  Please rest assured that we are diligent and meticulous in sourcing products and ingredients that are gluten free. We are very transparent about all of our ingredients and are happy to provide ingredient lists upon request.  

If you have any questions, please don't hesitate to contact us directly by email, [email protected].

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering