Review of The Shack

Don’t trust this restaurant if you are celiac. Staff was kind but ultimately I ended up sick. I ordered the gluten free turkey sammi, it was delivered as a wrap not a sandwich so I waited and confirmed with our server it was gluten free before eating it, he confirmed. Once I bit into the wrap the texture seemed like flour, so I stopped and waited to ask him again. He confirmed it was gluten free a second time and even went to the kitchen to check the brand of tortilla. He came back and said it was Sysco but seemed confused. So I asked again, what type of flour was in it and he left the table after confirming for the third time it was gluten free but saying that he would check the ingredients. At that point a manager came over and asked if I was gluten free by choice, when I said no he said “we were going to have a problem because I was eating a flour tortilla.” They took care of my meal, but I’m on vacation visiting friends and had to cancel all of our plans. Don’t risk it, they are just going to confirm a meal is gluten free when it’s not.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor