The Works

2 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

363 St Laurent Blvd
Ottawa, ON K1K 2Z7, Canada

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Omg! I haven’t had food this good in FAR too long! I have more then just a gluten allergy so I struggle to find food. Well I got their Maple Epicness burger (I don’t remember the exact name but this suits it!) I swapped for vegan cheese, removed the aoli (egg intolerance) and added avocado. Poutine made with sweet potatoes and vegan cheese (potato intolerance) and they were more then happy to accommodate. I even saw our waitress double check our order before bringing it to us with the chef. Ugh it was sooooo good. It was definitely a don’t put it down burger and i enjoyed every, single, bite. Sorry I didn’t take a picture! I was already done 3/4 before I thought of it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Went in on a busy night and ordered a burger gluten free. The bun didn't look or feel like any gluten free bread I'd seen before so I asked the server to confirm it was gluten free. She looked at it and said "oh no!" and then rushed off to the kitchen. 5 minutes later came back and said "it's fine, I checked!" Well it was delicious and I've been horribly sick for days.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Offers online ordering
Updated 2 years ago read full review

Overall Rating

Review


Wife and I go here once a month for amazing burgers. Bold slaw is the side of choice unless you're into weeds. Bun can be a bit fall-apart but it's worth it!

Never gotten sick.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

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Celiac

Went there and they have the French fries as gluten free. i ate the fries and became sick at the restaurant. after the server told is after i got sick that the fries share the same deep fryer. the burger was great although the bun falls apart and is dry. haven’t went back

4 years ago

More Reviews


Overall Rating

Updated 7 years ago read full review

Overall Rating

Review


just ask for the gf buns And you are on the go. gf beer also

Updated 7 years ago read full review

Overall Rating

Review


Note the french fries are deep fried with everything else... Burger was delicious though! Very good bread not flaky.

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


Ask for a gluten free bun next time you're in! It's great to eat a take out burger again!

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


BEST FRIES IN NEWMARKET. They have a great lunch deal, $15 for a burger, side and pop. The burger was 4oz I believe, but it was the right size for a filling lunch. Their fries are bottomless, and I could not get enough of them. Crispy and salty, but still very potatoey. Our waitress let us know they’re fried in a dedicated fryer, and are cut in house. Their gluten free bun wasn’t my favourite, and fell apart a little, but $1.50 up charge wasn’t the best. They serve the pop in measuring cups, which was neat, and very fizzy. I highly recommend stopping by. The onion rings are very crispy, an extra $4 and not gluten free, but you can hear a very audible crunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for brunch
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Celiac

Overall Rating

Review


Dedicated Fryer!!!!!!!!!

The other locations don't have this, but Richmond road does! (March 2024)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Fantastic burgers, very knowledgeable and accommodating staff. Shout out to Tammy our waitress for recommending a near by Gf bakery. Great experience and food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Dedicated gf fryer for the French fries and gf bun available for a small charge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had an amazing experience. The best burger we have ever had! Our server, Camille, was extremely friendly, knowledgeable and catered not only our daughter who has celiacs but our sonwho is type one. Would strongly recommend this place

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info