The Works

3 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
2 ratings

As rated by the community

580 Bank St
Ottawa, ON K1S 3T3, Canada

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Most of the burgers are gf and the gf buns are actually quite good. However, their online allergy guide claims the fries are gluten free, but they are all made in a SHARED FRYER. Luckily the waitstaff knew this and was also very familiar with other allergy prevention measures and answered all my questions. They also have gf beer and cider. Overall I recommend, even though it was hard to watch my friends eat fries without me.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Absolutely delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


The Works is always a dependable choice. Very gluten aware and they take celiac seriously. So many GF options!! We will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at The Works
The Works gluten-free menu
Gluten-Free Takeout at The Works
Add a photo View all photos

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


BEST FRIES IN NEWMARKET. They have a great lunch deal, $15 for a burger, side and pop. The burger was 4oz I believe, but it was the right size for a filling lunch. Their fries are bottomless, and I could not get enough of them. Crispy and salty, but still very potatoey. Our waitress let us know they’re fried in a dedicated fryer, and are cut in house. Their gluten free bun wasn’t my favourite, and fell apart a little, but $1.50 up charge wasn’t the best. They serve the pop in measuring cups, which was neat, and very fizzy. I highly recommend stopping by. The onion rings are very crispy, an extra $4 and not gluten free, but you can hear a very audible crunch.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for brunch
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
Celiac

Overall Rating

Review


Dedicated Fryer!!!!!!!!!

The other locations don't have this, but Richmond road does! (March 2024)

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Fantastic burgers, very knowledgeable and accommodating staff. Shout out to Tammy our waitress for recommending a near by Gf bakery. Great experience and food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Dedicated gf fryer for the French fries and gf bun available for a small charge.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had an amazing experience. The best burger we have ever had! Our server, Camille, was extremely friendly, knowledgeable and catered not only our daughter who has celiacs but our sonwho is type one. Would strongly recommend this place

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info

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