Tom + Chee

4.5 stars 4.5 out of 5 8 ratings

133 East Court Street, Cincinnati, OH 45202

(513) 721-2433
100% of 4 votes say it's Celiac friendly
  • User profile picture thumbnail
    5 ratingJanuary 08, 2017

    best gf sandwich I have had in years. I got the chicken ranch blt. My husband said his non gf donut sandwich was delicious.

  • User profile picture thumbnail
    5 ratingAugust 02, 2016

    While on vacation, i decided to take the suggestion of this app and go here. As someone with Celiac and rather sensitive, I was pleasantly surprised here. Not only was the food excellent, but they even apologized for "the wait" of my order (which wasn't long at all). Their reason was because of preparing it separately to avoid contamination. HUGE koodos for that. If one opens near me, I will be a regular.

  • User profile picture thumbnail
    5 ratingNovember 29, 2015

    The representative I worked with was very knowledgeable about celiac and mentioned the owner's wife has it also. I ordered the Tom and Chee on gluten-free bread with a side dipper of the creamy tomato soup. It tastes amazing!

  • User profile picture thumbnail
    5 ratingOctober 23, 2015

    Saw this place on Shark Tank and made a point to go there while visiting Cincinnati. My turkey, pesto and mozzarella cheese sandwich did not disappoint!! And it was certified GF (by my intestines). They have both GF bread and GF donuts and use a separate area on the grill for GF orders. Also have staff who clearly understand the concept of cross contamination. Planning on going there again before I leave Cincy for breakfast or dessert!

  • User profile picture thumbnail
    5 ratingNovember 04, 2014

    They have gf bread for the sandwiches. I only their donuts were gf!

  • User profile picture thumbnail
    5 ratingDecember 26, 2013

    AMAZING!!! Best grilled cheese I have EVER had pre-celiac AND post!! The woman taking my order informed me that the owner has a severe gluten allergy! I even order more to go and my boyfriend did as well (he is not g free) and they even put our orders in separate bags!! Awesome!!! I wish I lived in Cincinnati..it would be a go-to eat spot for me!!

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    1 ratingFebruary 03, 2013

    extremely disappointed. they do not have a way to make the gf sandwiches on a separate grill....they cook it on the grill where all the gluten sandwiches are cooked. NOT for celiacs. don't waste your time.

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    5 ratingDecember 23, 2012

    Had an awesome GF grilled chese and tomato soup. Staff said all soups were GF. Had GF bread to make any sandwich GF too.

  • User profile picture thumbnail
    5 ratingJanuary 15, 2017

    6702 Charlotte Pike #105, Nashville, TN 37209

    So good! And really reasonably priced!

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    5 ratingJanuary 14, 2017

    12531 Kissimmee Vineland Road, Orlando, FL 32836

    Excellent food. Great service

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    5 ratingJanuary 10, 2017

    2200 War Admiral Way #195, Lexington, KY 40509

    This location will be permanently closing during the week of 1/10/2017 per sign in the window. It is a shame as the gluten free grilled cheese and tomato soup are delicious.

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    5 ratingJanuary 03, 2017

    2065 Fruitville Pike, Lancaster, PA 17601

    This place is AWESOME. The staff is always so friendly and very knowledgeable about the gluten free foods. They also have menus that show everything that has gluten in it, which includes some of their cheese and toppings. I have eaten here a handful of times and have never had a problem!

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    5 ratingJanuary 02, 2017

    8901 Tehama Ridge Pkwy #137, Fort Worth, TX 76177

    Love coming here. The staff seems to really know what gluten allergies are, and have a button

  • User profile picture thumbnail
    5 ratingDecember 31, 2016

    307 E Big Beaver Rd, Troy, MI 48083

    no issues...great selection!

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    5 ratingDecember 20, 2016

    6802 22nd Ave N, St. Petersburg, FL 33710

    SO GOOD! the service was amazing and they were so sweet. definitely coming back!

  • User profile picture thumbnail
    5 ratingDecember 20, 2016

    3681 US Hwy 9 North, Freehold, NJ 07728

    Gf grilled cheese-yummy. Made in a pan not on shared griddle!

  • User profile picture thumbnail
    5 ratingDecember 19, 2016

    2065 Fruitville Pike, Lancaster, PA 17601

    I love this place! Employee's always know the GF items & are careful. The bread is really good & makes a great grilled sandwich. I just wish there were a few more locations!

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    5 ratingDecember 04, 2016

    1200 Ernest W Barrett Parkway Northwest #208, Kennesaw, GA 30144

    I love this place! Whenever you order gluten free bread they have always asked "allergy or preference?"

  • User profile picture thumbnail
    5 ratingNovember 27, 2016

    1 Levee Way, Newport, KY 41071

    Knowledgable staff. Gluten free soup and bread available.

  • User profile picture thumbnail
    1 ratingNovember 25, 2016

    12862 W Bluemound Rd, Elm Grove, WI 53122

    Same experience as others reviewing. Went at 3pm and they were doing a large catering order and had to ask a manger if they could do gluten free or not. So I wouldn't make a special trip when you can't be guaranteed of getting something you can eat.

  • User profile picture thumbnail
    5 ratingNovember 16, 2016

    3681 US Hwy 9 North, Freehold, NJ 07728

    They've been great the three or four times I've been there. Celiac awareness FTW.

  • User profile picture thumbnail
    5 ratingNovember 13, 2016

    18875 Traditions Dr, Northville, MI 48168

    My son said it was the best grilled cheese he ever had (including before he was diagnosed with celiac). Employees very nice and helpful!

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    2 ratingNovember 13, 2016

    1085 Howell Mill Rd, Atlanta, GA 30318

    The food was fine and they take care for avoid cross contamination, however, they can only fix one sandwich at a time and it took over five minutes between each sandwich being delivered to the table.

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    5 ratingNovember 13, 2016

    18875 Traditions Dr, Northville, MI 48168

    gluten free bread is delicious! The employees definitely took care to change gloves and it looked like they use a separate surface to avoid cross contamination. Will be back for sure!

  • User profile picture thumbnail
    3 ratingNovember 05, 2016

    12862 W Bluemound Rd, Elm Grove, WI 53122

    The last two times I was here I was made to feel uncomfortable with my gluten free request. The first time I was told they were probably to busy to pull someone off the line to make my sandwich. The cashier had to go 'ask' if they could accommodate me. I felt singled-out and embarrassed that now everyone in line knew my allergy and my order. Plus, I was now holding-up the line which also made me uncomfortable. The second time, I was also told by the cashier that they stopped the gluten free offering for the time-being because they were to busy. There was no one else in line this time, but had two people waiting for food. They later told me they would make my sandwich but I had to wait an additional 20 minutes. Both times I wasn't sure if I had to leave with no meal. I am grateful to have a restaurant accommodate my allergy (I have celiac), BUT, if you are advertising that you serve gluten free, please do not make us feel like #^+% when we drive 40 minutes just to have a sandwich like a 'regular' person. It's hard enough....

  • User profile picture thumbnail
    5 ratingNovember 03, 2016

    2065 Fruitville Pike, Lancaster, PA 17601

    They understand gluten free and celiac and are beyond wonderful.

  • User profile picture thumbnail
    5 ratingOctober 25, 2016

    6702 Charlotte Pike #105, Nashville, TN 37209

    So delicious. Very knowledgable staff. Can't wait to go back!!

  • User profile picture thumbnail
    2 ratingOctober 10, 2016

    5650 W 86th St #126, Indianapolis, IN 46278

    I watched them change gloves before they made our food and the sandwich was on gluten free bread but was covered in fried onions despite being ordered without them. Thankfully my son is old enough to know to check his food before he eats. They were apologetic but it could have been really bad. Our other sandwich was fine.

  • User profile picture thumbnail
    5 ratingOctober 06, 2016

    2065 Fruitville Pike, Lancaster, PA 17601

    Very careful and knowledgeable and yummy!

  • User profile picture thumbnail
    5 ratingSeptember 30, 2016

    3060 44th Street Southwest, Grandville, MI 49418

    Great. Go here!!!!!!!!!!

  • User profile picture thumbnail
    5 ratingAugust 31, 2016

    6702 Charlotte Pike #105, Nashville, TN 37209

    Always tell them about your allergy and they will take care of you. I am very sensitive and have never had a problem. I love the hot and spicy sandwich!

  • User profile picture thumbnail
    5 ratingAugust 30, 2016

    6802 22nd Ave N, St. Petersburg, FL 33710

    AMAZING! Such a great gluten free sandwich. This will definitely be a regular for me. The owner herself went out of her way to make sure my meal was safely made. Where else can you find that?

  • User profile picture thumbnail
    3 ratingAugust 22, 2016

    5650 W 86th St #126, Indianapolis, IN 46278

    Care was taken to avoid cross contamination, but staff not too knowledgable about ingredients.

  • User profile picture thumbnail
    3 ratingAugust 12, 2016

    12862 W Bluemound Rd, Elm Grove, WI 53122

    Used to love going here for lunch they had a lot of options. Last time I went I was informed that they could do gluten free bread but they could not prepare and cook it separately anymore during the lunch rush. They said that they couldn't pull someone off the line to cook my food so I left hungry and very disappointed.

  • User profile picture thumbnail
    5 ratingAugust 06, 2016

    12531 Kissimmee Vineland Road, Orlando, FL 32836

    I love this place! It's a frequent srop! Never an issue, and the employees are very professional when handling food allergies! LOVE, LOVE LOVE!!!

  • User profile picture thumbnail
    5 ratingAugust 04, 2016

    1 Levee Way, Newport, KY 41071

    The service and food was great. We have a family of 5. We all ordered gf bread sandwiches. There was an option to add meat and veggies to the grilled cheese. Great idea. Sides are gf friendly as well including 3 different kinds of fresh salads or tomato soup. Thanks Tom & Chee. P. S. The staff was very knowledgable down to the flavor of cheese. A dedicated griddle was utilized for the gf orders.

  • User profile picture thumbnail
    5 ratingJuly 29, 2016

    2121 N Green River Rd, Evansville, IN 47715

    The owner was who waited on us. She was amazingly understanding of my daughter's Celiac Disease & Lactose Intolerance. She took the GF bread and made the sandwich in a separate area to avoid cross-contamination. She also gave her a bowl of mixed fresh fruit for free, so that she could enjoy dessert with us.

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    14513 West Maple Road, Omaha, NE 68116

    I was very pleased with the grilled cheese and soup! they were very knowledgeable about the cheeses that were not Gluten Free, but you will have to make sure to ask which ones are. the food was great and I did not feel sick afterwards and that is a rare thing for me! Good Job!! A++

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    5 ratingJuly 20, 2016

    307 E Big Beaver Rd, Troy, MI 48083

    dedicated gluten free prep. good fast food

  • User profile picture thumbnail
    5 ratingJuly 20, 2016

    2065 Fruitville Pike, Lancaster, PA 17601

    Delicious grilled cheese!

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    1 ratingJuly 12, 2016

    1280 State Highway K, O'Fallon, MO 63366

    the food doesnt taste good and was cheaply made. ordered a ham and cheese with peppers and mushrooms.... one slice of ham, 3 pepper slices, 3 mushroom slices. terrible quality, total rip off. will not be returning.

  • User profile picture thumbnail
    5 ratingJuly 08, 2016

    1200 Ernest W Barrett Parkway Northwest #208, Kennesaw, GA 30144

    We were visiting family in Kennesaw and are limited on options to eat out due to my son having celiac disease. We had a great experience here and they even brought us over 3 free desserts! The staff were knowledgeable when I asked them about which items were gluten free and knew to ask if it was an allergy with each order. The manager also stopped by our table to ask us how our food was and if we enjoyed the desserts!

  • User profile picture thumbnail
    4 ratingJuly 07, 2016

    2909 East Harmony Road, Fort Collins, CO 80528

    Super pricey for a grilled cheese. That being said, the staff was very knowledgable and the bacon one was pretty good.

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    5 ratingJuly 06, 2016

    2200 War Admiral Way #195, Lexington, KY 40509

    Delicious grilled cheese & soup!

  • User profile picture thumbnail
    5 ratingJune 26, 2016

    8901 Tehama Ridge Pkwy #137, Fort Worth, TX 76177

    Dedicated kitchen area. Staff knows exactly what's GF and what's not. And hello!!! Grilled cheese for grown ups!!

  • User profile picture thumbnail
    5 ratingJune 08, 2016

    3060 44th Street Southwest, Grandville, MI 49418

    Love love love!!! Everything I have tried is soo good and they seem well educated on the food prep for allergies. If you ask for gluten free they will ask if it's choice or allergy. As of June 1st they came out with more options for gluten free as well as a donut!! I can't wait to go soon :)

  • User profile picture thumbnail
    2 ratingMay 24, 2016

    3060 44th Street Southwest, Grandville, MI 49418

    I have been here lots of times and have never gotten sick. They ask if you are GF due to allergy or preference. GF orders are prepared on a separate griddle. Soups are GF as well. The first time I ate here I had to double check that my meal was gluten free - it was better than how i remembered grilled cheese. Too bad because the cashiers always complain when I tell them my order is gluten free. I will go somewhere else where they don't groan and roll their eyes at me

  • User profile picture thumbnail
    5 ratingMay 21, 2016

    1704 Bardstown Rd, Louisville, KY 40205

    Great sandwiches and soup! Really just so nice to be able to eat an actual sandwich. Good food and nice staff

  • User profile picture thumbnail
    3 ratingMay 18, 2016

    6702 Charlotte Pike #105, Nashville, TN 37209

    Taste was great, but I still got sick afterward. I know that they are super careful with allergies, so I suspect that it was just too much grease.

  • User profile picture thumbnail
    3 ratingMay 15, 2016

    1200 Ernest W Barrett Parkway Northwest #208, Kennesaw, GA 30144

    My child was exposed to gluten here as a result of the cashier indicating that all chips were gluten free. My 3 kids grabbed chips and sat down while I filled drinks. When I got back to the table I saw that my 9 year old, with allergies, was eating Rold Gold (wheat) pretzels. I told the cashier and she didn't even apologize. This is our first dining experience since she was diagnosed 2 weeks ago and it was not a good experience.

  • User profile picture thumbnail
    5 ratingMay 11, 2016

    5655 Harrison Ave, Cincinnati, OH 45248

    Sandwich was delicious and the guy made sure my gluten free sandwich was made carefully.

  • User profile picture thumbnail
    5 ratingMay 04, 2016

    2065 Fruitville Pike, Lancaster, PA 17601

    I am a celiac and I felt safe here. They have a different setup for GF preference or GF 'allergy.' If you don't tell them 'allergy' there could be some CC. If you tell them allergy, they have a separate grill and area of the kitchen. The food was delicious and I felt safe.

  • User profile picture thumbnail
    4 ratingMay 01, 2016

    12862 W Bluemound Rd, Elm Grove, WI 53122

    Very good plus vegan cheese for my daughter who is dairy free too!!

  • User profile picture thumbnail
    3 ratingApril 21, 2016

    2121 N Green River Rd, Evansville, IN 47715

    I ordered a gluten free kids meal for my Celiac daughter and stressed the importance of it not coming into contact with other gluten. Cashier was clueless and had to have a guy from the back come up. He assured me that gluten free was prepared in its own area. So cashier asks "what kind of bread would you like on that?" Ugh! The guy took over and when it was delivered to the table it had a pack of crackers on it. Next time we will go to Azzip where we never have a problem.

  • User profile picture thumbnail
    5 ratingApril 21, 2016

    1 Levee Way, Newport, KY 41071

    Great quick place for lunch! They have a separate prep and cook area for gluten free! (I've watched them like a creep over the bar area.). Although it's a heavy and somewhat greasy lunch, never had any gluten issues after eating here!

  • User profile picture thumbnail
    1 ratingApril 18, 2016

    5655 Harrison Ave, Cincinnati, OH 45248

    The first time I went I ordered a sandwich with one cheese that isn't gluten free and I was notified that the order could make me sick before they started making the sandwich.. the second time, I forgot what kind of cheese isn't gluten free and the order took 20 minutes to get to the table and it made me terribly sick.

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    5 ratingApril 12, 2016

    34231, 5231 University Pkwy, Sarasota, FL 34201

    Outstanding grilled cheese and three types of GF tomato soup. You choose your bread, type of cheese and other toppings. They have suggestions like BLT with diced tomatoes and bacon. Pesto turkey. GF potato chips available. Bread is baked off site and is thick and soft and yummy. Not a skinny slice of Udi's. Kids loved it as much as adults.

  • User profile picture thumbnail
    4 ratingApril 10, 2016

    307 E Big Beaver Rd, Troy, MI 48083

    Great and varied gf options. Employees were very knowledgeable and helpful.

Monday
8:00 am - 8:00 pm
Tuesday
8:00 am - 8:00 pm
Wednesday
8:00 am - 8:00 pm
Thursday
8:00 am - 8:00 pm
Friday
8:00 am - 8:00 pm
Saturday
10:00 am - 8:00 pm
Sunday
10:00 am - 8:00 pm

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