Permanently Closed

Tom + Chee

15 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
8 ratings

As rated by the community

125 E Court St
Cincinnati, OH 45202
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


I had a delicious gluten free grilled cheese but of even more importance to me they have gluten free tomato soup, something I struggle to find anywhere else! They took care in making sure that my sandwich was prepared in a gluten free space and everyone seemed to be really understanding.

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


GF sandwiches are prepped in a separate area and staff is careful about avoiding cc. Ate here several times while in town for a convention.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I have celiac and ate here twice without issues but the third time I got sick from the American cheese. I was under the impression all cheeses were gf, that was not the case and I was not informed otherwise. So be sure to check Tom + Chee’s allergy menu online first!!! But great food the mozzarella and creamy tomato basil is my favorite :)

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Lunch
  • Vegetarian Friendly

Photos


Tom & Chee on gluten-free bread (Udi's) with a little tomato soup dipper
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More Reviews


Celiac

Overall Rating

Review


Celiac safe options!!! Quick, easy, and extremely tasty! Was able to confidently eat hear 3 times during my trip. Really appreciated the staff's knowledge and help with questions and they knew thier stuff when it came to cross contamination. Very sensitive and did not get sick!

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Kitchen manager explained to me how they mark the order as “allergy,” which cues one person to handle your order. They have a dedicated grill for GF sandwiches marked “allergy.” She even advised me the American cheese has gluten, and steered me to the Wisconsin Cheddar. I haven’t had grilled cheese since diagnosed 9 months ago. It was SO good!!! And no cross-contamination. I left great the rest of the day.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Great grilled cheese!

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The cashier was very knowledgeable and accommodating. She knew what Celiac disease was without me having to mention gluten. She assured me that everything was prepared in a dedicated area and oven. She also told me the kinds of cheeses I couldn't have. I had the grilled cheese (cheddar and mozzarella) with creamy tomato basil soup! So delicious and easy on the tummy!

Celiac friendly?

Yes

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


best gf sandwich I have had in years. I got the chicken ranch blt. My husband said his non gf donut sandwich was delicious.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


While on vacation, i decided to take the suggestion of this app and go here. As someone with Celiac and rather sensitive, I was pleasantly surprised here. Not only was the food excellent, but they even apologized for "the wait" of my order (which wasn't long at all). Their reason was because of preparing it separately to avoid contamination. HUGE koodos for that. If one opens near me, I will be a regular.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The representative I worked with was very knowledgeable about celiac and mentioned the owner's wife has it also. I ordered the Tom and Chee on gluten-free bread with a side dipper of the creamy tomato soup. It tastes amazing!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Saw this place on Shark Tank and made a point to go there while visiting Cincinnati. My turkey, pesto and mozzarella cheese sandwich did not disappoint!! And it was certified GF (by my intestines). They have both GF bread and GF donuts and use a separate area on the grill for GF orders. Also have staff who clearly understand the concept of cross contamination. Planning on going there again before I leave Cincy for breakfast or dessert!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


They have gf bread for the sandwiches. I only their donuts were gf!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


AMAZING!!! Best grilled cheese I have EVER had pre-celiac AND post!! The woman taking my order informed me that the owner has a severe gluten allergy! I even order more to go and my boyfriend did as well (he is not g free) and they even put our orders in separate bags!! Awesome!!! I wish I lived in Cincinnati..it would be a go-to eat spot for me!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


extremely disappointed. they do not have a way to make the gf sandwiches on a separate grill....they cook it on the grill where all the gluten sandwiches are cooked. NOT for celiacs. don't waste your time.

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Had an awesome GF grilled chese and tomato soup. Staff said all soups were GF. Had GF bread to make any sandwich GF too.

Updated 11 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids
Celiac

Overall Rating

Review


When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.

I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Celiac

Overall Rating

Review


Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good vegan options

More Info