Tom + Chee

2 recent ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
2 ratings

As rated by the community

1 Levee Way
Newport, KY 41071

Most Recent Reviews


Celiac

Overall Rating

Review


NO GF BREAD. Had 1 soup that was gf. No gf bread, said they’ve been out for a while even though it says gluten free options on the board. Would give 0 stars

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for kids
Updated 2 years ago read full review

Celiac

Overall Rating

Review


When ordering, we were told that they were out of gluten free bread. I asked when they would have more because my 18 year old celiac was looking forward to a good grilled cheese and tomato soup. The guy in charge (their manager maybe, he didn't offer that title, but was aware of their delivery schedule) told me he was absolutely certain that their rye bread was gluten free.

I (too nicely, probably) let him know that wheat, barley, and rye all contain gluten and there is no way his rye bread is gluten free. Had we been new to celiac disease, we might have believed him. I will be emailing their corporate office to let them know more education is necessary. Tread caredully here. I now do not trust their gluten free grill...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Updated 2 years ago read full review

Overall Rating

Review


I had a grilled cheese with cheddar cheese and gluten free bread and classic tomato soup. Dedicated gluten free grill and staff gave me an allergy menu when I asked! Just be aware as not all cheeses are gluten free.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Kid Friendly
  • Lunch
  • Vegetarian Friendly

Photos


Gluten-Free at Tom + Chee
Gluten-Free at Tom + Chee
Add a photo View all photos

More Reviews


Symptomatic Celiac

Overall Rating

Review


They have a separate area where they prepare the gluten-free food; use separate butter and utensils, and change gloves. They explained the cheeses I should avoid (American, Gouda, and goat cheese). I felt heard and well taken care of.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Loved my grilled cheese sandwich, but just wish they had more GF side options or at least even carried GF brand chips, such as Lay's etc...with the great reviews I wasn't expecting that I literally could only have a sandwich :(

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Simply amazing. Gluten free is honestly amazing. Literally the best.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Knowledgable staff. Gluten free soup and bread available.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The service and food was great. We have a family of 5. We all ordered gf bread sandwiches. There was an option to add meat and veggies to the grilled cheese. Great idea. Sides are gf friendly as well including 3 different kinds of fresh salads or tomato soup. Thanks Tom & Chee.

P. S. The staff was very knowledgable down to the flavor of cheese. A dedicated griddle was utilized for the gf orders.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great quick place for lunch! They have a separate prep and cook area for gluten free! (I've watched them like a creep over the bar area.). Although it's a heavy and somewhat greasy lunch, never had any gluten issues after eating here!

Celiac friendly?

Yes

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Delicious grilled cheese and tomato soup. GF menu. Separate prep area. Owner has gluten issues so very aware of cross contamination.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Gluten free bread was very good! I love the option to have a sandwich WITH bread, however, they do not have gluten free pasta so the options are limited. Also, the G.F. Bread has no extra charge. Not sure how good this place is for celiacs, but is great for those who have sensitivity.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


These guys are awesome. Separate grill, utensils and everything. Great experience!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Sooo good! We need one in Greenville SC!

Updated 9 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


They are careful with gluten free options. I’ve been eating there for a while now and I have not had any cross contamination. All gluten free items are marked on the menu.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Everyone enjoyed their sandwiches! It was so good and they are obviously very careful about allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Ordered and the kitchen help came out to let us know part of the order contained gluten. Substituted and no issues. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good vegan options

Overall Rating

Review


I have celiac & went for lunch today. They had a new employee make my sandwich which I was okay with as they too need to learn at some point. The manager watched and help when needed. This was my second visit and what I witnessed today confirmed my trust in them at the Kennesaw location. The employee went to reach for something outside of the designated GF area, the other employee noticed before he could touch anything and cross contaminated... he explained to him why and to immediately change his gloves. I really appreciated that & the explanation to the new employee of why! I will be back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

More Info

Is this your business? Claim the listing

Nearby Restaurants