Great grilled cheese! They even warned me that the creamy tomato basil soup isn't GF.
Very informed on Celiac Disease. Founder's wife has CD.
They were very careful in putting on new gloves and using a completely clean space to make my grilled cheese on the gluten free bread. They were familiar with celiac and asked about it.
Very accommodating! Love that they also have vegan cheese! I'm allergic to dairy and gluten. They were also very cautious about cross-contaminating.
None of the staff I talked with seemed very knowledgeable about GF/Celiac, and no mention of the designated kitchen space was made. Besides a post-it on the cash register, saying what cheese was not GF, they didn't offer much help. I did not get sick, and the sandwich and soup were delicious, but I'd recommend some caution if you do have Celiac.
This place is awesome. I ordered my sandwich gluten free with the vegan cheese. I mentioned that I can't have dairy and was't sure what soups were dairy and gluten free. So I got potato chips instead. While we were eating the manager stopped by my table to let me know which soups would be ok for me to eat. My sandwich was great! Had great flavor and allowed me to eat a meal out which is huge for me. I also had an entertainment book coupon too! Will certainly be back. Update: I was told on my last visit that the vegan cheese is not gluten free. I wish I was told this on mu previous visits when I was ordering the gluten free bread along with the vegan cheese. I have EoE and cannot have wheat or dairy. EoE has delayed reactions so you don't know right away when you get exposed to something. Now at least I know.
Lots of gluten free and vegan menu options. They always ask if it is an allergy order, which they prepare on a separate grill. Great food!
The gluten free bread wasn't great, but plenty of options.
Tomato + Cheese. This place is the best!!! Who doesn't love grilled cheese? They have gluten free menu at the counter where you order and they will help you if you just ask. They have a separate toaster for their gluten free bread so no worries for cross-contamination. I got word that they are testing with gluten free grilled cheese donuts as well. They just need authorization from the franchise and it'll be added to the menu. You have got to try it...
Let the person taking your order know that you're GF and they'll take care of you. The founder of Tom + Chee is personally knowledgeable about Celiac.
Fabulous gluten-free options. Staff was knowledgable and tuned in. Aside from GF bread, freshly roasted turkey was such a welcome change from the usual lunch meats. Soup was delicious. All was fresh. Have to allow time for preparation-not a food slinging operation. Will return. One of the best franchises for fresh GF sandwiches.
AMAZING!!! absolutely great. The staff was knowledgeable and friendly. Comfort food at its best. My son and I both have celiac. They are GF friendly and the GF bread is the best I have had. Can't wait to go back and I am so excited that they are opening one close to me. LOVE!!!!!
AMAZING!!! Best grilled cheese I have EVER had pre-celiac AND post!! The woman taking my order informed me that the owner has a severe gluten allergy! I even order more to go and my boyfriend did as well (he is not g free) and they even put our orders in separate bags!! Awesome!!! I wish I lived in Cincinnati..it would be a go-to eat spot for me!!
extremely disappointed. they do not have a way to make the gf sandwiches on a separate grill....they cook it on the grill where all the gluten sandwiches are cooked. NOT for celiacs. don't waste your time.