I explained upon ordering that I have a severe gluten intolerance. They had zero idea what I was talking about. I ordered items they stated were safe. There is a ton of cross contamination here because I was so sick and in so much pain. So disappointed.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
As long as I order off the “gluten conscious menu” (uploaded below) then I have not had any issues so far. Just ask for the menu!
Do not eat here!!! The staff has no idea what’s in their items and can’t put in an order correctly. I’ve been to this location twice and got sick both times. Go somewhere else, or if you REALLY want some Torchys, go to the one in San Antonio at the Quarry.
No
Due to the hand crafted nature of our food, variations in our supplier ingredients, and our use of shared cooking and preparation areas, we cannot ensure that our food is free from any allergens. We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.
I have celiac and I got sick. Lots of cross contamination going on here
I had the mahi taco and was not a fan. Fish was tough and too salty. It also was lukewarm. Very disappointed.
Ask for the GF menu from the cashier and be pleasantly surprised by the many choices. My son has Celiac and will projectile vomit if there is cross contamination. We all had chips and guacamole (excellent), he had the GF green chile pork taco and I had the GF Independent taco (veggie). Everything tasted very fresh. The entire family enjoyed it!
Yes
Sooooo yummy! I love that they have an entire gluten free menu--and soft corn tortillas! The breakfast tacos are my fave.
Yes
Ask for GF Menu kept by register. Food was great. Margaritas were awesome ;)
This is my go-to chain restaurant if I need to pick up fast food. The kids love the tacos, and we have yet to have any cross-contamination issues in the four years since my son’s diagnosis. Not one accidental gluten incident. Corn tortillas don’t fall apart after the first bite like most corn tortillas which is key for my son. Great option to have in our area.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Summary -
Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.
Story -
When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.
When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.
We tried to pay but the manager comped our meal. Very nice!
There is a bar and specialty cocktails but we didn’t try any.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I told the server I had celiac disease, explicitly asked her to indicate that I was GF on my ticket, and she did not. She also told me the chips are cooked in the same fryer as everything else, so I did not have any. Anyway, I ordered the airstream salad with the grilled chicken and have been sick all day :(
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Tasty tacos on corn tortillas, no GF info on menu and only 1 fryer.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
The person behind the counter seemed a bit unsure in dealing with gluten free requests, but then she also couldn't tell me what white wine they had, so she must have been new. Be sure to look at the "gluten conscious" menu to know your options before you order. That said, the chips are made in a dedicated fryer, and the queso and GF tacos we picked were great.
— Somewhat
— Some
— Good